10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
12,151 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 3500 seat belts / air bags problems

seat belts / air bags problem

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2004 Dodge Ram 3500 Owner Comments (Page 1 of 3)

problem #43

Mar 122024

Ram 3500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram Quad Cab. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the recall was not completed. The manufacturer was not contacted. Parts distribution disconnect.

- Post Falls, ID, USA

problem #42

Jan 212023

Ram 3500

  • 70,000 miles
The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 15V313000 (Air Bags). The failure mileage was approximately 70,000.

- Mauldin, SC, USA

problem #41

Jun 152018

Ram 3500

  • miles
"takata recall" I have attempted to get my airbag replaced and the dealership states that they cannot work on the vehicle because it has aftermarket wiring. The wiring is not attached to the airbag and should have no impact on the ability of a replacement airbag working. The current fix they desire is for me to find a shop of some kind that removes head units and have them remove at my cost, and then have the airbag installed and then have the head unit re-installed at my cost. I purchased the vehicle as is a little over a year ago. I just want my truck to be safe for my family to be in. My current case number with Dodge customer service is 34528836. Please help me get this fixed.

- Jacksonville, FL, USA

problem #40

Sep 292017

Ram 3500 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

2004 Dodge Ram 3500. Consumer writes in regards to parts not being available to perform passenger airbag safety recall. Updated 11/06/207

- Shelton, WA, USA

problem #39

Jun 232017

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (premier autoplex 401 us-59 loop S, livingston, tx 77351 (936) 228-4242) where it was confirmed that the recall remedy parts were on backorder. The manufacturer was notified of the issue as the contact was awaiting a callback from a supervisor. The contact had not experienced a failure. Parts distribution disconnect.

- Livingston, TX, USA

problem #38

Jun 152004

Ram 3500

  • miles
Takata recall. Nothing is happening with this recall, if they have the parts to put in new vehicles they should be putting them in vehicles on the road endangering me and my family's lives. If you stop them from selling trucks till they correct the recall it won't be another 5 or 10 years before they get to my truck. They are just waiting everyone out and you know it.

- Hampstead, NC, USA

problem #37

Nov 012016

Ram 3500

  • 130,000 miles

A D V E R T I S E M E N T S

Takata recall called dealer (carson city Dodge - Jeep) when recall notice was received in the mail, I was added to a list and told to wait, still have not been called even though others have gone in and the dealer has done a replacement without an appointment or them being on the "list".

- Carson City, NV, USA

problem #36

Aug 152016

Ram 3500

  • miles
The contact owns a 2004 Dodge Ram 3500. The contact received a notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kokomo, IN, USA

problem #35

Aug 092016

Ram 3500

  • miles
The contact owns a 2004 Dodge Ram 3500. The contact received a recall notice for NHTSA campaign number: 16V352000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lyman, SC, USA

problem #34

May 192015

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Muskegon, MI, USA

problem #33

Aug 032016

Ram 3500 4WD 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/31/17 updated 02/01/17.

- Phoenix, AZ, USA

problem #32

Jul 012016

Ram 3500 6-cyl Diesel

  • miles
The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure...updated 11/17/16

- Konawa, OK, USA

problem #31

Jul 012016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aledo, TX, USA

problem #30

Jul 252016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ashford, AL, USA

problem #29

Jul 252016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Peralta, NM, USA

problem #28

Jul 122016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags) and 16V352000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Edmond, OK, USA

problem #27

Jun 212016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- West Palm Beach, FL, USA

problem #26

Jun 212016

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- West Palm Beach, FL, USA

problem #25

Feb 132016

Ram 3500

  • 200,000 miles
The contact owns a 2004 Dodge Ram 3500. While driving approximately 25 mph, the contact applied the brakes on an icy road. The vehicle slid and crashed into a stone wall. The air bags deployed one minute after the impact. The contact and the passenger sustained injuries that required medical attention. A police report was filed. The manufacturer was not notified. The vehicle was towed and not repaired. The failure mileage was 200,000.

- Corbin, KY, USA

problem #24

Jun 232015

Ram 3500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received a notification of NHTSA campaign number: 15V313000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Wetumka, AL, USA

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