This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 2500. The contact stated while driving 5 mph and making a left turn the front drivers side tie rod broke. The contact lost complete control of the steering wheel. The contact stated had the vehicle been traveling at a high rate of speed, a crash could have occurred. The vehicle was towed to a local mechanic who replaced the tie rod. The contact called the manufacturer and filed a complaint. The contact stated the vehicle was unsafe to drive. The failure mileage was 45,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated while driving at a low speed approximately 10 mph the steering wheel made a loud squeaking noise, but the failure occurred intermittently. The vehicle was taken to the dealer who performed a diagnostic test but was unable to duplicate the failure. The manufacturer was notified but would not assist with the repair because the vehicle was not included in NHTSA campaign id number: 11V350000 steering: Linkages: Tie rod assembly. The vehicle was not repaired. The failure and current miles were 41,000.
The contact owns a 2008 Dodge Ram 2500. While driving approximately 35 mph, the steering wheel locked and the vehicle slipped into anti theft mode. The vehicle was towed to the dealer where the technicians replaced the anti theft module, the power steering pump and fluid. The failure recurred after the repairs and the vehicle was towed back to the dealer. The anti theft module, U joint, power steering pump and fluids were replaced again. After the repairs, the contact noticed a grinding noise from the front driver side wheel. The vehicle was not further repaired. The approximate failure mileage was 60,000. Updated 08/30/11 updated 2/9/2012
Went to Dodge dealership for routine tire rotation and alignment and they informed me that I needed all 4 ball joints replaced at only 62,833 miles to the cost of $3,000 (no mention of a possible defect) doing research on the replacement of these ball joints I found the complaints and decided to file one as well. This definitely poses a danger to my family as well as others who may not be aware of the possible defect.
At freeway speeds of 50-70 mph, when the truck hits imperfections in the road, including botz dots and potholes, the front end of the truck enters into a violent shake, which is completely uncontrollable, and requires bringing the vehicle to a complete stop. This occurs approximately 2-3 times per month. I've replaced the steering box, steering dampener, tie rods and tie rod ends, tires, shocks, and drag link, and none of these have corrected the problem. I also added a steering gear brace, and this didn't help either.
Steering dampener broke at stud. Caused wheels to "pidgeon toe" and steering to become inoperable. Parts replaced: #52122362-af; #52122370-ab. Vehicle required tow-in. Damage noted backing out of a parking place. Status update. Updated 06/15/11
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving 55 mph, the vehicle began to drift to the right. The vehicle was taken to an authorized dealer to have the front ball joint replaced. Five months after the repair, the failure occurred again. The dealer stated that the steering was defective and was the cause of the ball joint failure. The failure mileage was 30,052.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving in reverse, the power steering failed. The vehicle was towed to a local repair shop. The contact called the dealer who stated that the vehicle was included in recall 09V005000 (steering: Linkages: Tie rod assembly) and it was repaired. The failure mileage was approximately 45,000. Updated 8/19/14
2008 Dodge Ram 2500 mega cab 4X4. I had steering vibration and sticking steering at slow speeds since I drove it off the lot. I had shocks, all steering linkage, stabilizer, bushings, hydroboost unit and pitman arm replaced, due to slow speed sticking and "death wobble. " my warranty expired at 39,000 miles, so I replaced shocks and stabilizer with bilsteins at my own expense. Vibration and sticking wheel (power steering failure) still occurs. Severe death wobble at 60+ mph. NHTSA needs to get involved. This is a major safety hazard and has nearly caused me to crash into other lanes of traffic. Dodge cannot fix and refuses to accept any responsibility after your warranty expires. I have tried several times to work with Chrysler and they don't have the answers or want you to pay for diagnosis they cannot solve. Please help......
My truck shakes violently when I hit imperfections in the road. It happens 3 or more times a week. I have to stop my truck to get the shaking to cease. I have had it to the dealer more than once for the problem. They could not "replicate the problem" the first two times. The third time I drove and the service man rode with me. They determined it was the tires that were causing the problem. They said tires were not covered in the warranty. I bought new tires and that did not fix the problem. Took the truck back to them, they said Dodge told them" that there was no known fix for this problem." And for them to "just put a new steering damper on to see what that does." That only put a bandaid on the problem. Now the "death wobble" is back, and im past my warranty. Just like they wanted to begin with. I got the truck on 7/4/08, the first occurrence was 11/18/08 when the truck had only 11,000 miles on it.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). I own a 2008 Dodge Ram 2500 heavy duty pickup on March 1, 2010 at 6:15 going down w main street a straight road my vehicle lost steering control and started to veer to the left into the opposing lane and then to go off road. I was driving at apprx 20-25 miles per hr. I have learned there is a recall H46 thru Chrysler but they are telling me my vehicles dirty and warranty ran out at 36,000 miles I have 46,000 miles. I have had many conversations with Chrysler and they tell me to go thru my insurance the say I hit curb. That only happened after the fact that the steering had no control. I was told by the dealer paul service person that it has a recall for something within a part in the steering linkage but it will not be covered and Chrysler has a new or redesigned steering linkage that can only be purchased $1350. The recall states during a prior service appt a mopar service part steering linkage may been installed on your truck [xxx] the drag link inner joint may fracture under certain driving conditions this could result in a loss of steering which cause a crash without warning also steering damper bracket at the tie rod may loosen, the legal department at Chrysler is where my claim is there # is 1 248 944-7084 and they are sending a inspector to look at this [xxx]. please help me I have missed 2 days of work and have no vehicle or rental and my twin daughters that are 12 have to walk home from bus stop about a half mile on a country road, not safe please help me ! [xxx]
Steering wandering started days before then the dreaded death wobble. Started happening St 70 mph then 60 mph now I cant drive over 55 mph with out it happening.
I have an 08 Dodge 2500 4X4 diesel. When I go over 60mph and hit a bump it does that "death wobble" it does it every time I even hit an imperfection in the highway, I replaced the steering damper/stabilizer, and Dodge replaced all 4 ball joints at only 34,000 miles. But it still does it, even worse at times.I haven't wrecked or anything I just have to slow down to about 40 mph to get it to stop. That is very dangerous when the speed limit is 75 mph. I drive all around the country for work, and this occurs every single time I drive it. The truck is only about 8 months old. I bought it brand new.
Safety recall H36 involves steering linkage. "this could result in a loss of steering control and cause a crash without warning." Chrysler is only allocating one recall kit per week to my dealer, who has a list of over 300 affected customers. At this rate, Chrysler is willing forego safety for 5.75 years! deplorable. I called Chrysler, who said they needed the part and order number of my dealer. I contacted my service department on the other line, who explained that it is impossible for them to order the part for a campaign allotment. I've been calling on this since April.
Steering linkage broke while driving at highway speeds, lost control and went across oncoming lane. Learned of recall after the incident. Was never contacted by dealership of purchase in regards to this specific recall.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notice from Dodge regarding the steering drag link inner joint and damper brackets. These components control the steering wheel and may fracture, causing a loss of steering control. The dealer stated that the parts were unavailable for the repair and it would take an additional two months for the parts to arrive. The NHTSA campaign id number was unknown. The failure mileage was 1,400.
The contact owns a 2008 Dodge Ram 2500. On March 13, 2009, the contact received a recall notice regarding the steering drag link inner joint and damper bracket. He called every dealer in Texas and none of them have the part available for the repair due to a national back order from Chrysler. The recall stated that if the part is not replaced, a loss of steering control could occur without warning and cause a crash. The NHTSA campaign id number was unknown. There had been no failure to date. The current mileage was 7,700.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notice pertaining to the steering component on his vehicle. The dealer stated that the parts for the repair would be unavailable for several weeks because Chrysler was only supplying two recall remedy kits per week. The NHTSA campaign id number was unknown. The current and failure mileages were less than 5,670. Updated 4/14/09 updated 04/17/09.
A D V E R T I S E M E N T S
- Spencer, IN, USA