This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 2500. The contact stated that after having repairs performed on the vehicle under NHTSA campaign id number: 11V350000 (steering:linkages:tie rod assembly), the steering failed without warning while driving approximately 25 mph. The contact noticed that one wheel was wobbling. The vehicle was coasted to the side of the road and then towed to the nearest mechanic. After diagnosis, they advised him that the tie rod assembly needed to be replaced. The vehicle was repaired for the tie rod assembly. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 147,000. The VIN was unavailable. Updated 03/16/12
The contact owns a 2008 Dodge Ram 2500. The contact stated that the steering would seize abnormally while driving at low speeds. The manufacturer was contacted and denied assistance with the repair. The manufacturer also advised that the vehicle was not included in the recall associated with NHTSA campaign id number:11V350000 (steering:linkages:tie rod assembly). The vehicle was not repaired. The failure mileage was 45,000 and the current mileage was 50,000.
The contact owns a 2008 Dodge Ram 2500 hd. The contact stated the steering box failed. The steering box failed three times after the dealer replaced it previously. While reversing out of a parking space and making a right hand turn the steering would not turn. It was very difficult to make the turns as the vehicle was being driven to the dealer. The dealer stated they will replace the orm steering box at the owners expense but there was a back order on the parts. The manufacturer was notified of the failure who advised that they would contact him within the next twenty four hours. The failure mileage was 25,000 and the current mileage was 35,000.
Was attempting to back the truck up into driveway and had wheel turned all the way to the left. Heard a high pitched screech and then lost all power steering and was unable to move steering wheel. Had the truck towed to dealer to have repairs done on truck. Dealer stated that it was the power steering gear box again. This will be the third one replaced in the truck since 5/3/2011.
I've got 40,000 miles on my 2008 2500 quad cab 6.7 cummins. The symptoms I noticed have been when driving down the road at highway speeds, suddenly it'll sound like I have a flat tire for about 2 seconds, then resume to normalcy. But when I slow to a stop, the truck shakes uncontrollably until you stop. It almost feels like I have a manual transmission, which I don't, and I don't downshift. I thought it was maybe a transmission problem, but I shifted to neutral and stopped, out of "drive", and it still shook uncontrollably. My truck does have the snow plow prep package on it, but I do not run a snow plow, and after researching the possibility of that last winter, I would never put a plow on a quad/diesel; or for that matter, any Ram.
- Buffalo Lake, MN, USA
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The contact owns a 2008 Dodge Ram 2500. The contact stated that he heard a loud clunking noise while turning at approximately 5 mph. The contact also lost control of the steering during the failure. The vehicle was then stopped and the contact noticed that the driver's side tie rod was fractured. The vehicle was towed to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 11V350000 (steering:linkages:tie rod assembly). The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure and the current mileages were 20,600.
Took my 2008 Dodge Ram 1500 4WD in for oil change and was told that the left and right outer tie rods were severely worn out and needed to be replaced. This is at 35,500 miles, truck is only used on road and has never been off road. Seems this is a common early wearout item on these trucks. Why?
I was I-77 in wv and hit a bridge expansion joint at approx. 70 M.P.H. the truck front suspension began to shake violently. The front tires and steering wheel began to shake/bounce uncontrollably. It did this for aprox 20 sec. While I tried to stop the truck slowly and safely. Internet research revealed this is a common problem with Dodge 2500 pickups. It has been given the name death wobble. I returned it to the dealer where they deny any knowledge of the problem and after inspection determined that the incident busted both front shocks and stabilizer bar. It was not covered by factory or extended warranty. I had 2 new shocks & stabilizer installed and the front end re-inspected and serviced, lined and balanced the tires as directed by dealer insp. Results. I drove less than 10 miles and the truck done the death wobble again. They now suggest the tracking bar failure but state that the whole front suspension may be damaged due to a poor design and the violent vibration that occurred during the incidents. Again the warranties are refusing coverage. The tech's refused to release the truck back to me to drive for safety reasons. They feel it is not safe to operate in this condition. This truck remains in stock condition. Installing 285/70/16 tires 10 ply tires for safety concerns. The stock tires were too small for an 8000 lbs. Pickup that tows occasionally. Due to the seriously neglected safety concern by Dodge, I will be trading this truck off when I get it fixed. Dodge knows there is problems please step up and make them address this issue before someone get hurt or killed.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving 60 mph, the steering wheel became very stiff and the contact had to use extreme bodily force to turn the wheel. The vehicle was maneuvered to the shoulder and stopped. The contact examined the vehicle and noticed that the steering box was leaking. The vehicle was taken to an independent mechanic and the steering gear box was replaced. The failure recurred on an intermittent basis. The gear box was replaced approximately three times. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 60,000.
The contact owns a 2008 Dodge Ram 2500. The contact was entering a residential driveway when the stud for tie rod detached from the vehicle. The vehicle was not taken to the dealer for diagnostics or repairs. The manufacturer was made aware of the failure. The failure and current mileages were 40,903.
The contact owns a 2008 Dodge Ram 2500. The contact stated that the vehicle would violently shake from the front end of the vehicle, causing issues with his ability to steer safely. The dealer advised the contact to bring the vehicle in for diagnostic testing. The manufacturer was aware of the failure. The vehicle was not diagnosed or repaired. The current mileage was 39,900 and the approximate failure mileage was 35,500.
While driving 60mph the front end of the vehicle suddenly shook excessively and became difficult to control. Upon stopping the car I found the drag link for right side had split and detached from ball joint. The vehicle was towed to an authorized dealer and I was informed that the entire steering assembly needed to be replaced. Dodge has a known problem with this and no longer makes or supplies this failed part. This repair and replacement is at my cost and not covered under any recall or warranty. I was instructed the recall had been performed in April of 2011 and no action was needed at that time.
I took my 2008 Dodge 2500 into the dealer after experiencing a "pop" sensation in the front end at low speed (5-10mph). The dealer stated that both tie rod ends where worn out as well as both upper and lower ball joints. I spoke with the manager as the truck is out of warranty and he stated this was normal wear and tear. I then contacted the Chrysler help line. Initially they gave the impression that they may be able to assist me with this problem. However in a return phone call, they stated they could not do anything because of the mileage. Of course I asked them how was it possible for the whole front end to be shot at 70,000 miles when it was suppose to have a heavy duty suspension as it is a diesel and the truck has never hauled any kind of weight or been off road. The other point I made with them was they know they have a problem because in order to replace the tie rod ends, you have to replace the whole assembly from the tie rod ends all the way to the pittman arm because it was redesigned. Go figure! additionally I have had the turbo charger replaced twice because the dealer said the unit was bad. My main concern now is the steering as it is going to cost me $2500 to correct and I do not have that laying around.
The contact owns a 2008 Dodge Ram 2500. The contact stated the front driver side tie rod fractured while driving. The contact spoke with the manufacturer in regards to NHTSA recall campaign id number: 11V35000 (steering: Linkage: Tie rod assembly) but was told that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 120,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving 30 mph, the vehicle suddenly shook excessively and became difficult to control. After inspecting the vehicle, the contact noticed that the passenger side tie rod fractured and was detached from the vehicle. The vehicle was towed to an authorized dealer and the contact was informed that the entire steering assembly needed to be replaced. The contact also stated that in August 2010, the vehicle was taken to the dealer for the recall associated with NHTSA campaign id number 09V005000 (steering:linkages:tie rod assembly). The manufacturer was aware of the failure; however, did not offer any assistance. The failure and current mileages were 55,000.
Vehicle has progressively become scary to drive. It started with a squishy sound under the hood transmitted through the steering wheel when turning. Over the last two months has increased to a steering wheel that will vibrate and if hit a rough road will jerk out of my hands while driving at any speed. I do not feel safe in transporting my family in this truck anymore.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving approximately 5 mph, the steering wheel seized and became stiff, making it difficult to steer and maneuver the vehicle. In addition, the contact noticed a clunking noise and a vibration in the steering column. After pulling the steering wheel and depressing the brake pedal, the steering began to function as normal. The failure occurred intermittently while driving at various speeds. The vehicle was taken to an independent mechanic for diagnostics, where the mechanic stated that the outer ball joints were wearing abnormally and the steering shaft and linkages were loose. The dealer was made aware of the failure, but stated that the part was on a national back order and not available. The vehicle was not repaired. The approximate failure mileage was 38,000.
Death wobble on an 2008 Dodge Ram 2500 4X4 crew cab long bed. This recently happened six times and does not stop until the truck is almost to a stop. Went into other lane once causing other drivers to avoid collision. Just recently have had the truck over 65 mph. Drove 75 mph on I -80 to co, and then to coast of ca. Death wobble has happened at speeds of 30 mph to 70 mph. The front end wobbles slightly on small bumps which puts you on edge thinking it will go into a violent wobble immediately at normal highway speeds, or below. There is no visible damage to any parts in the front end and alignment seems fine. No solution had yet been found.
While driving 2008 Dodge Ram mega cab (~82,000 miles) on I-39 North from bloomington il at mile marker 87, complete loss of steering occured on vehicle. Was able to get vehicle to stop. Got out and inspected vehicle found outer tie rod on passenger side seperated. Call police and Chrysler customer service. Tow truck took vehicle to rochelle il Dodge dealer. Il state patrol was on site also.
The contact owns a 2008 Dodge Ram 2500 hd. The contact stated that the front driver side tie rod snapped, making it difficult to control the steering wheel. The cotnact was able to drive onto the emergency lane without incident. The vehicle was not inspected or repaired. The current and failure mileage was 99,800.
A D V E R T I S E M E N T S
- Holtville, CA, USA