This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available and that the dealer was only receiving one part per week. The contact stated that the failure was reported in November 2013 and there should have been a remedy available before February 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available and that the wait time was approximately four months to repair the vehicle. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
I was driving on I-90 when the steering started shaking. After slowing down below 35mph it went away. This happened everytime speed went above 50mph. Took truck to dealer in ephrata and they replaced tie rods, pitman arms and steerage linkage/damper at a cost of $1200.
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V528000 (steering) and stated that the remedy part was unavailable to perform the repair. The manufacturer had not been notified of the problem. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact stated that he received notification of NHTSA recall campaign id number: 13V529000 (steering) and attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer confirmed that the part was unavailable. The contact had not experienced a failure.
- Austin , TX, USA
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The contact owns a 2007 Dodge Ram 2500. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available and the dealers were receiving one part per week. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
I turned the steering wheel and felt a thump. Kept happening for a week so I decided to take it in to Chrysler and have it looked at. Service informed me that the lower intermediate steering shaft needed replaced. The U=joint on the shaft was worn out, and needed replaced. This also happened on another Dodge Ram truck I own, but this truck is a 1998 Dodge Ram 1500. Cost is $395 plus tax/supplies to repair.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving approximately 50 mph, the power steering assist failed without warning. The failure recurred three times over a period of three years. The vehicle was towed from the site but had not been taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the problem and stated that the part needed to repair the vehicle would not become available until February or March. The approximate failure mileage was 146,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated hat he received notification of NHTSA campaign id number: 13V529000 (steering) late December 2013. The contact stated that he attempted to have the vehicle repaired but the dealer stated that parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA campaign number: 13V528000 (steering) the contact also stated that one month prior to receiving the recall, the power steering assist failed. The manufacture was made aware of the failure. The approximate failure mileage was 59,355.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving approximately 70 mph, the steering wheel seized intermittently while turning on a curved road. The vehicle was included in NHTSA campaign number: 13V528000 (steering). The dealer was contacted and stated that the part was not available for the recall remedy repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 235,000. Updated 4/22/14 updated 04/25/2014
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving 75 mph, the vehicle started to shake violently and exhibited a loud, abnormal noise. In addition, the steering wheel became uncontrollable. The vehicle was towed to the dealer where it was advised to the contact that the steering linkage bar was fractured and needed to be replaced. The vehicle was repaired under NHTSA campaign number: 13V528000 (steering) however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was not further repaired. The failure mileage was 125,000 and the current mileage was 200,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated that NHTSA recall campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The manufacturer advised the part was not available and to have the dealer place him on the waiting list. The dealer advised that they did not know when the part was going to be available.
The contact owns a 2007 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V528000 (steering ) but was informed that the parts were not available until February of 2014. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The contact had not experienced a failure. The current mileage was 112,000.
I bought an extra clean 07 2500 4/4 megacab 6.7 in June of this year. Had upper and lower moog ball joints, tie rod ends and rods where needed, plus new damper at 169K mi. Put a set of new shocks on the other day, truck is factory height, but has 285S instead of 265S.just today it went into a death wobble on a wet concrete interstate after hitting a very small pot hole on left. I was runnin about 70 and [xxx] near lost it. Luckily there was nothing on shoulder cause I couldn't keep it in my lane. Thank god my wife or daughters weren't driving! help!! I dread testing it again after someone claims to have fixed it, since it took 6 mos. To show up and only seems to happen at dangerously high speeds. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While towing our 27ft Montana fifth wheel, I crossed over a cattle guard and got a very violent vibration in the steering wheel. I had to come to a stop to make quit. I found out from my mechanic it's called the Dodge death wobble. Chrysler Corp. Will do nothing about it, even though it happens to thousands of people who drive Dodge trucks.
First incident occurred while traveling South on I15 while towing a 28 foot travel trailer, with my wife and children, that I had pulled several times previously with no issues. We drove over a rough patch of the interstate, and the truck began to shake violently. Thinking that the trailer lost a tire, I fought the steering to get the truck to the shoulder. Once stopped, I went immediately to the trailer and found no problems, I then crawled under the truck and found no problems. We continued on our way, not knowing what happened, and didn't have another occurrence for awhile. Another occurrence happened on I84 while traveling West between bliss and mountain home, with my two children in the car, again traveling the speed limit, and as the truck crossed an expansion joint. At that time, other than the violent steering shake, it felt like the truck was bucking, like the rear tires were coming off the ground. It has happened once or twice since then, same scenario, freeway expansion joints cause the shake to start, pulling over and slowing down to 20-30 mph gets it to stop. I had researched the problem online and found it was a fairly common problem, that Dodge won't take responsibility for. I took the truck to the dealer I purchased the truck from and asked them to check it out before the warranty ran out. They told me there wasn't anything wrong, but they could install "upgraded" steering components for $1000. I then emailed Dodge, with no resolve. Now, on July 12th, 2013, while traveling East with three friends, on either I86 or I15 towards jackson, wy, the shake occurred 3 times in an hour! needless to say, we all lost confidence in the safety of the truck for the rest of the trip. Each time in occurred, it was a rough spot, or transition on the freeway. Every bump we all held our breath, the trip home, we went a different way to avoid as much freeway as possible.
The contact owns a 2007 Dodge Ram 2500. The contact stated while driving approximately 50 mph the front end and the steering wheel lunged forward and shook uncontrollably. The vehicle was taken to an independent mechanic who replaced the front and rear driver and passenger side tires, the upper and lower ball joints and the inner and outer tie rods. The failure continued to occur after the vehicle was repaired. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while the vehicle was being serviced, the pitman arm fractured. The dealer advised the contact that the pitman arm needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign number:10E013000 (steering) but offered reimbursement for half of the repair expenses. The approximate failure mileage was 59,400 and the current mileage was 60,000.
I have owned this truck from day one. 2007 Ram 2500 4X4 quad cab 5.9. 50,000 miles. Truck has been pulling to the right for a while. I took vehicle in for alignment at dealership. They set it to specs. Brought it back about 40 days later to realign, still pulling to the right. Service advisor said that I needed to buy an offset ball joint in order for them to get more adjustment and to correct alignment at a cost of $622. Said that this is common problem. I called & emailed Dodge/Chrysler asking why I would have to buy a part to correct a stock factory item. They called dealership to verify problem and told me what the dealership said it needed and that was all. Consumer shouldn't have to buy aftermarket parts to fix a stock item.
A D V E R T I S E M E N T S
- Sumner , WA, USA