This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Ram 2500. The contact stated while making a left turn the tie rod ball broke. The vehicle was towed to an independent mechanic who replaced the linkage tie rod assembly. The failure recurred and the right tie rod ball broke. The contact replaced the tie rod linkage. The manufacturer was notified. The approximate mileage failure was unknown.
Driving down I 75 towards tampa to go to my va and truck starts drifting off road and steerin G wheel has no affect on changing direction...steering box is leaking....plus I got a recall notice in my mail about something on my truck last month and when I called jim brown Chrysler was told they did not have the parts to fix my truck with and wait for a second recall notice"?" please check my VIN number and tell me all the things recalled on my truck and help me get my truck up to date.
The contact owns a 2007 Dodge Ram 2500. The contact received NHTSA recall campaign id number 13V528000 (steering). The contact stated that the recall repair was not taken care of in a reasonable amount of time. The dealer indicated that parts were not available. There are no failures at this time. The manufacturer was not notified of the failure. Updated 06/30/14 MA the consumer stated after inspection, the dealer advised the vehicle did not have the defective recall parts. Therefore, the consumer would like to cancel the complaint. Updated 07/2/2014
The contact owns a 2007 Dodge Ram 2500. The contact stated that he was very concerned for his safety since the parts were not available for recall NHTSA campaign number: 13V528000 (steering). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not experienced the failure. The current mileage was 92,000.
Violent shake in front end after going over bridge tires bouncing no control had to slow down to 25 mph to stop it changed shocks stopped problem for a few months but kept coming back its called the"death wobble".
- Las Cruces, NM, USA
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2007 Dodge Ram 2500 - while driving approximately 50 mph the truck wheels go into what is referred to as the "death wobble" as it's described as both front tires are bouncing up and down like a basketball. The driver has very limited steering control while this is happening resulting in a serious automotive accident. There was a recall on tie-rods but the dealership did not replace the defective tie-rods. I took the truck to a local garage specializing in front wheel alignments and tie rods. This is extremely dangerous and Dodge should be held responsible and liable for this defective design and part.
We received a notice in the mail regarding a national recall on our vehicle. We had the vehicle inspected by our local Dodge dealer and were told we would be called when the parts come in. To date (over 1 month now) we have not gotten this recall part fixed, nor have we heard anything from the dealer. Appx 2 weeks ago we made a follow up phone call to the dealer and were told that parts had still not arrived as there was a shortage of parts available. What in the hell could be taking the company so long to resolve this issue. In the recall letter it specifically states that :this could cause a loss of directional control and/or crash without warning. We have two small children. Should any accident occur as a result of this issue I will personally sue the [xxx] out of whomever is and whomever is even moderately close to being responsible for the defects of this truck. Period. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving along the interstate around 65mph and hit a small bump in the road and all of a sudden my vehicle started wobbling all over the place. Had my wife and 5 month old baby in the car and finally was able to pull off the side of the road, but while doing that almost sideswiped a few vehicles and semi truck. I believe I was lucky with this. I have heard there is other people who has similar incidents to mine.
2007 Dodge Ram 2500. Consumer writes in regards to left tie rod ball stud recall issues. The dealer informed the consumer, the parts were on backorder.
The contact owns a 2007 Dodge Ram 2500. The contact received a notification of NHTSA campaign id number 13V528000 (steering) and stated that the part needed to perform the repair was unavailable. The dealer informed that the remedy part was on a national back order. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The steering linkage in the Ram broke. Luckily it happened in a parking lot and not on the freeway. The Ram had to be towed. At the time the owner of the mechanic shop where the truck was towed noted that there have been problems with the steering linkage in other Ram he serviced. He suggested we go with a different brand part to keep this from happening again. The recall notice came asking that if the problem was serviced prior to the recall notice that we send in the receipt for reimbursement. We sent in all the proper documentation. We were informed over the phone though that our claim was not to be reimbursed since we did not use mopar parts (which was not a requirement stated on the recall). Our reimbursement was rejected even though there was a issue with mopar parts and we chose to use a part that did not have a history of breaking. We don't feel we should have to pay for this problem.
The contact owns a 2007 Dodge Ram 2500. The contact stated that the vehicle became overheated and the steering wheel became hard to maneuver intermittently. The check engine warning light was also illuminated sporadically. The vehicle was taken to an authorized dealer where it was diagnosed that the manual temperature sensor, reflash module, and the sensor exhaust manifold needed to be replaced. There were multiple repairs performed on the vehicle however, the failure was recurring. The dealer then diagnosed that the diesel exhaust sensor, egr valve, gasket, crank case sensor and the differential pressure sensor needed to be replaced, in addition to an unknown component of the steering gear box.the vehicle was not completely repaired and the check engine warning light was still illuminated. The manufacturer was notified of the failure. The approximate failure mileage was 33,492.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving approximately 40 mph, the passenger's side tie rod became detached from the vehicle. The vehicle was included in NHTSA campaign id number:13V529000 (steering) however, the manufacturer stated that the tie rod would need to be replaced at the contact's expense because it was not included in the recall repair. The vehicle was not repaired. The approximate failure mileage was 139007.
I have been notified of the recall on the left tie rod end (N62 / NHTSA 13V-528). I spoke with my local dealer on 01/13/14 and was put on the list for repair. The dealership stated that I was number 35 on the list and they were completing 1 recall every 7-8 days due to lack of parts. Now I am told this recall has been put on hold and will not resume until 6/14. This delay for a recall is alarming. 'the left tie ball stud on you truck may fracture under certain driving conditions. This could cause loss of directional control and/or crash without warning.' The tie rod end on my truck has fractured once all ready less than 1 year ago. Fortunately there was not a wreck or injury due to the loss of the ability to steer the vehicle. I am now having to replace another steering component linkage on the same truck that is not affected by the recall and the mechanic is having problems locating parts to complete the repair. Again if this tie ball stud would fracture it would result in loss of steering control.
The contact owns a 2007 Dodge Ram 2500. The contact stated that the vehicle would shake violently when driving at various speeds. The contact later received notification of NHTSA campaign number: 13V528000 (steering) but was unable to have the vehicle serviced because the part was unavailable. The contact stated that the recall had surpassed a reasonable amount of time for repair and that the part being unavailable was unacceptable because failure could potently become life threatening. The manufacturer was not alerted of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering). However the part needed was unavailable to perform the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact stated that the tie rod would recurringly fail. The dealer replaced the tie rod three times previously and the contact stated that the tie rod failed a fourth time. The contact received notification of NHTSA campaign number: 13V528000 (steering) but was unable to have the vehicle repaired because the manufacturer advised that there was a hold on the recall repair kit. The new recall repair kits were scheduled to be redistributed April 20, 2014. The vehicle was not recently repaired. The approximate failure mileage was 30,000. The current mileage was 101,000.
I went to the dealer for a state inspection. I was told that the front end steering parts needed to be replaced as it wasn't strong enough for the truck. I asked if it was recalled as it wasn't strong enough. They said no, and the only way they could correct with their parts was replace the whole system. (they would have gotten a part from a outside parts house to replace the one bad part). I believed them and had the whole system replaced for over $1100. It was the replaced system evidently that has been recalled. I have contacted a dealer closer to my winter home for the recall. I have been waiting for over two months for them to contact me that the parts were in. At the original time of me checking I was told the parts probably were not even made yet. Repeated checking is to no avail. I am told they only receive about one part ever two weeks, and they had my info and would call me. The problem could cause a crash! with the winter we have had, and we do plow with this vehicle, it should be a priority. They were contacted January 7th and we are now into March. The time has pasted on when this should be done.
I received a recall notice in the mail and took my truck to the dealer who preceded to tell me that it did not apply to my truck, so when my 16 year left the dealership 2 days later she was driving down the road and it started shaking uncontrollably and she heard a snap and lost control of the steering and hit a guardrail and wrecked, if not for the guardrail she would have went down a six ft embankment and been injured. She had just driven on the interstate and if she had been on it she probably would have died. I do not appreciate the dealer putting my daughter in this kind of danger, when I contacted them about this they said well, we are only sent 1 every 7 days and they are 30 people in front of you. This excuse is unacceptable and my child could have been killed. I had to pay $933 for repairs and I expect to be reimbursed for these repairs.
The contact owns a 2007 Dodge 2500. The contact stated that the left tie rod was repaired under NHTSA campaign number: 13V528000 (steering). The contact stated that while driving approximately 15 mph, the passenger's side tie rod ball stud became fractured. The vehicle was towed to an independent mechanic, who diagnosed that tie rod stud needed to be replaced. The vehicle was repaired. The manufacturer had not been made aware of the problem. The approximate failure mileage was 56,000.
A D V E R T I S E M E N T S
- Mayer, AZ, USA