This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle did not have any electric power steering sensors. The vehicle was driven to N.E. auto sales (3232 N main St, rock creek, oh 44084, (440) 563-3303) to have the eps sensors installed. The contact was informed that the dealer reprogrammed the sensors when they removed the rear tires; however, the contact stated that there were no sensors when the vehicle was brought in and there were none installed afterwards. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The VIN was unknown. The failure mileage was 184,011.
In 2018, yr 2012 Dodge Ram truck, was recalled for the T79 recall. After recall was installed, now truck stalls-goes dead when brake pushed & dies in reverse. After research, it's a major issue w/the 1500's yet there hasnt been a recall. This is a very dangerous situation that Dodge has put the owners in. So when I brake for anything on a hwy, it goes dead! the dealer checks for an error code & yet there is no error code so they cant do anything about it-dependent on computers versus hands on mechanics. Dealer suggested to leave my truck & they'll drive it until it happens which is random. It's ridiculous that mechanics have no real hands-on mechanical ability & depend on computers to provide error codes. After the T79 recall was done, was it required to upgrade/update or refresh the computer system afterwards" dealer said the recall did not call for an computer update as Dodge did not require it. Per internet forums, youtube, & internet, the stalling is a major issue! guess I have to take chances w/this issue of stalls/dying on hwy travel-dangerous! also, the steering wheel has something loose inside of it. It sounds like the airbag has come loose & is moving when wheel turned. Any recalls or word on this" again the dealer plugs in his computer & doesn't see anything wrong even though you can hear it. Dodge needs to be accountable & responsible for all these mistakes-esp since this is a safety issue! also, on the 1st day of purchasing my truck, the pass airbag light remained on. Dealer kept new truck for 6 wks to attempt resolution & ended up contacting Dodge engineering & found out the colored wires were crossed - the colors were interchanged at the factory! amazing & no recall was done. It's impossible to speak w/cust serv at Dodge Ram- someone that is knowledgeable.
I noticed that when breaking at a red light or during high traffic areas, my truck looses complete power. I cannot turn the steering wheel and the engine shuts down. It doesn't happen all the time, but enough to worry about not being able to steer away from traffic. I don't know if there is a recall for this issue, but I will certainly will like to get some information about this issue.
Lost the ability to steer the truck while in motion. Brought in on 5/17/17 to dover Dodge, rockaway NJ. Steering rack was not available. No new parts just refurbished didn't get back until 5/20/17. Part #'s R5154492-aa, gear rack 19001012. Three weeks later happened again. Back into same Dodge location on 6/15/17. Less than 24 hrs later happened again 200+ miles from home! we were backing into a campsite and heard the grinding. Had to be towed from a campground we were staying at. It put a damper on the whole trip. Had to leave our camper there paying for storage and we are still waiting for the steering rack to come in. It has been a whole week already it is now in fairfield Dodge, pa. We finally had to make the 200+ trip back up to pick the truck up on 7/2/17! fingers crossed so far so good.
Driving down the highway and drive shaft came off making me lose control of my truck before stopping on side of road bough this vehicle almost a year ago never recieved anything about a recall
- Jackson, KY, USA
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During a trip in January the vehicle began to uncontrollably wobble and I had to reduce speed to gain control, had some steering parts replaced which improved the ride but still had issues so I replaced the struts, springs and shocks but a slight wobble is still there at acceleration and deceleration and upon hitting bumps, its a little scary. It happens typically over 30 miles per hour and at one point about every 10 minutes on the interstate
The contact owns a 2009 Dodge Ram 1500. While driving approximately 55 mph, the front end of the vehicle shook violently without warning. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the steering gears and pitman arm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Takata recall my 2009 Dodge Ram at 45to70 mph when crossing abridge or hitting a small bump with either left or right tire my vehicle will jump to that side of the road ive had it to the Chrysler dealer, they said that nothing in loose or worn and hanent had any problems except with the 2500and3500rams doing these things, I love my Dodge but im afraid its going to jump over into incoming traffic and hurt me or some one else.what can I do?
The steering shaft/intermediate shaft joints become very loose and allow for excessive play in the steering system. Vehicle drives ok up to 55 but reaching highway speed, periods of erratic wheel play/wobble are experienced and steering is greatly compromised. I have looked online and the replacement components are a dealer only item. I searched the dealer parts online and there is no listing for replacement parts although it is shown in the exploded diagram on the mopar parts site.
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving approximately 70 mph and accelerating, the vehicle veered to the left and right. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was informed that the vehicle was functioning as designed. The approximate failure mileage was 107,000.
When we first bought our truck back in May 2014 my husband and I fell in love with our new truck, we took excellent care of the maint. In July we started noticing it felt more loose you could say and we were confused as to why it was like that we up until now thought the dealership had sold us a lemon bc in a year we spent over 2000 trying to prove they sold us a lemon but couldn't prove it until now we travel a lot due to work but in 2 months we knew knew we shouldn't have had to repair this much stuff on a new truck we had always thought working in North and South Dakota that these should have been called the windy cities. But the car was still all over the place even when there was no wind we bought tires we did alignment after alignment including having another 23 point inspection done again we also took it on one occasion which was July 4, 2014 and it was so bad that we took it to Goodyear in Wisconsin and and the left front passenger hub assembly had falling into two pieces remind you we bought this vehicle May 24, 2014 we replaced everything that went wrong and now I'm beyond afraid to get in the truck that I used to love especially since North and South Dakota just raised the speed limit to 80. In high winds.
This vehicle was bought used at a certified dealership, could not drive a fast speed for testing do to traffic and weather conditions. Upon driving the vehicle home noticed excessive vibration (rear end shakes and front end shakes) on turns on the highway at various speeds from 60 to 70 and even at 80 steering wheel shakes as much as the vehicle did. My wife and I thought it was tires being out of balanced. We got new tires and life time balance thinking it would fix the problem, but it did not. Vibrations comes and goes but mainly comes on when making turns on highway either left turns or right turns. Notice a lost of control when hitting even a little bump at high speeds as well. We then received the recall letter for the retaining nut on the rear end to be replaced. I would think this is related and may be it would fix the vibration problem, but it did not, vibrations are still there at high speeds. Even brought it back to have the tires re-balanced but problem still exist. This is on a 2009 Dodge Ram 1500 laramie quad cab. I don't know if this pertains to the recalls or am I eligible for the buy back programs. We have put too much money into it and problem still exist and no one knows what the cause is.
I just heard the news on the Dodge Ram buyback so I decided to check mine for open recalls and none were shown. My incident happened while I was turning into a gas station and as I was turning my steering wheel completely locked up which caused me to run into two concrete polls. Over six thousand dollars worth of damage occurred. I love Dodge Ram! I've owned seven since 2004. Just wanted to report just in case this problem has happened before.
While vehicle was in motion on the highway. The vehicle just shut off. I had to pull over with out any power to the side of the road and restart vehicle. This not only happened once but 2 time with in same month but different days. I called manufacture and was told to just make sure I keep up with oil changes. Now there is a major recall on certain trucks but main is not included but it should be and I want the matter looked after please
The contact owns a 2012 (na) Dodge Ram 1500. While driving approximately 50 mph and attempting to turn left, the steering wheel continuously steered to the right causing the vehicle to jerk. The failure recurred on numerous occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The contact owned a 2010 (na) Dodge Ram 1500. While driving approximately 20 mph, the steering wheel seized. The contact was unable to regain control and crashed into a wooded area. The vehicle was destroyed. A police report was filed and there were no injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
The contact owns a 2012 (na) Dodge Ram 1500. While driving at approximately 45 mph, the contact lost control of the steering wheel. This was a recurring failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
I have been informing gulfgate Dodge Chrysler Jeep Inc 7550 gulf freeway houston, tx 77017 (281)477-6767. Of the recall on the rear axle pinion since 2013 and we as of today haven gotten it taken care up. No one has call to follow up. We have been calling them all we receive is we will call when we get some in. I will be keeping this as a record of complaint in my files. If the vehicle gets damage and the cause is of the part not being replace with be a huge issue with us. I will not in the future buy any other vehicle from gulfgate Dodge nor will I refer them to anyone.
I received a safety recall notice about January 6, 2014 for our 2009 Dodge Ram 1500. Recall number N49 / NHTSA 13V-529. I have called the local Dodge dealer monthly since that time (bergstrom automotive, kaukauna, wi 54130, and they tell me that they don't have the parts for the repair. I need to wait for a second notice. What is the status of this recall?
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- Jefferson, OH, USA