This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Safety recall N08/NHTSA 13V-038 issued 2/13. Letter received that 'parts required to provide a permanent remedy for this condition are currently unavailable. Chrysler will contact you again by mail, witha follow up recall notice when remedy parts are available.' Continued to call dealer and continuously told parts have not been recieved yet. In May 2013, had dealer confirm rear axle pinion nut was tight (they still did not have parts to fix recall). Have in writing that nut was tight and all was fine. Aug. 16, 2013, the nut fails and driveshaft snaps free (gears sheared off). Lost complete control of vehicle due to rear wheels locking. Luckily had just exited rt 80 on to side road. Dealer confirmed all due to pinion nut failure. Dealer ordered all new parts to rebuild truck. When asked if this will render the recall 'fixed' he says no. We still have to get the recall pinion nut fixed on the new part. But there is no fix!! so they are basically placing my family in a death trap again. Who is going to stop the blatant negligence at this point" isn't this site for the protection of the people" help us! this isn't a hot spilled cup of coffee. This is not a frivolous request.
While driving with my wife at a speed of about 45 mph my axle fell out of my 2009 Dodge Ram. We lost all control of the vehicle and were stuck in the street while awaiting a tow truck. This was caused due to my pinion nut coming off.I took the vehicle to Dodge and I ask if there was a recall on theses trucks, they told me there was no recall. I had the repairs done which cost me $1898.66. I recently found out that they had in fact did a recall recently. I wrote to Chrysler as I was directed.I received a phone call today 11/01/2012 and they informed me that my truck was not included in the recall because it was not manufactured between 07/01/09 30/11/09. Mine was manufactured in Dec of 08. Please somebody help me !! I know that im not gonna be the only one complaining about this.
I am requesting the NHTSA explore the power train issues affecting the 2009 Dodge Ram 1500. Driver was on highway driving at 60mph when truck starting making a whining and grinding sound which continued for about 1 mile before truck started to run funny. Driver slowed down and moved to the right lane when there was a big bang and a cloud of black smoke came from back end of truck. At the same time the rear end of the vehicle locked up and truck went skidding off the road. When driver examined car found that the entire drive shaft rod and transfer case were laying underneath of vehicle along with multiple other pieces of hardware. The transmission was also locked up and unable to release even in the neutral position. When the Dodge dealer looked into the incident they stated a " pin fell out of the drive shaft and backed up into the rear causing the pin to jam the transfer case". this incident resulted in a complete rebuild of the entire power train system. We would like to see a guide rail made mandatory for Dodge vehicles as this rod fallout could have resulted in a flipped vehicle. Furthermore less than 4 weeks later while driving same vehicle at 15 mph the truck started to shake violently and had to be towed because of a shredded bolt in the rear stabilizer bar that connects the rear to the axle. Vehicle once again to dealer who claims it is all due to the initial issue.
The contact owns a 2009 Dodge Ram. The contact stated that while driving, the vehicle began to shake. The check engine warning light and the service needed warning light was illuminated. The vehicle was taken to the dealer however the failure was not determined. The dealer replaced the rear driver side rim, the rear and front driver and passenger side tires, and a replacement related to the rear axle however, the failure recurred. The manufacturer was made aware of the failure however no further assistance was provided. The VIN was unavailable.the current mileage was 83,000. The failure mileage was 78,000.
- Natalbany, LA, USA
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The contact owns a 2009 Dodge Ram 1500. The vehicle was taken to an independent mechanic for routine maintenance. The mechanic stated that the outer tie rod ends would have to be replaced because they did not included grease fittings, which caused excessive wear. The contact referenced NHTSA campaign id number: 10V657000 (steering:linkages:tie rod assembly) but was advised by the manufacturer that the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 42,000.
After backing out of my garage, at an approx. Speed of 1 mph, I turned the wheels to the left to run an errand, and the drivers side tie rod end broke. The drag link dropped and the wheel cocked to the full left. At this point I don't know if it caused any other damage. I spoke with the nearest dealer and was told that there are no recalls on this vehicle at this time. Unfortunately I need this vehicle and had to order a new tie rod end at a cost of $116. Bearing any other damage, I will also have to get an alignment, at an unknown cost at this time. Thank god that I had not been traveling at a higher rate of speed when this part decided to fail, because I am sure the outcome would not have been good.
The contact owns a 2009 Dodge Ram 3500. The contact purchased the vehicle brand new and discovered NHTSA campaign id number 09V005000 (steering: Linkages: Tie rod assembly). The manufacturer stated that they were not aware of this recall. There had been no failure to date. The current mileage was 212.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA