5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Dodge Journey electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2018 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

2018 Dodge Journey Owner Comments (Page 1 of 3)

problem #53

Jun 012023

Journey

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Dodge Journey. The contact stated that the engine was slow to turn over and start. There was an abnormal chugging sound at start up. The contact stated while driving, the vehicle shutoff unintendedly and failed to restart. The contact stated that the half-circle symbol to depress the brake pedal was displayed. The engine and traction control warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was determined the failure was due to the electrical system. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the failure was due to the oil. The vehicle was repaired, but the failure recurred. The contact stated that while her husband was driving at undisclosed speeds over a bridge, the steering wheel and the brakes became inoperable, and the vehicle shut down. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the electrical system, transmission, timing chain, camshaft, and engine needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 120,000.

- Leola, AR, USA

problem #52

Nov 292024

Journey

  • miles
While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 mph. I tried to turn it off and turn it back on and it continued to do the same thing. I did have my grandkids in the car.

- Carlsbad, CA, USA

problem #51

Nov 242024

Journey

  • miles
Lighting bolt with parentheses came on along with off road sign. I was unable to accelerate past 20 mph and then I just rolled to a stop in morning traffic with my flashers on. I took it to dealership and they replaced my key battery since I told them i was also having problems lock and unlocking my car. I was told this should solve the problem. It did for about 3 weeks now lights back on car won-??t accelerate only till and it-??s shaking bad.

- Port Wentworth, GA, USA

problem #50

Oct 302024

Journey

  • 86,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

- Loudon, TN, USA

problem #49

Jul 192024

Journey

  • miles
Door locks Doors remain locked or unlocked. Key fob will not unlock or lock doors. Panel will not unlock or locked doors

- Estacada, OR, USA

problem #48

Jul 192024

Journey

  • miles
All doors get stuck locked and/or unlocked. Key fob will not lock or unlock and door panels will not unlock our lock. 999 Back wiper only works intermittently.

- Estacada , OR, USA

problem #47

Feb 062023

Journey

  • miles

A D V E R T I S E M E N T S

Back up camera glitches to flicker black screen or is upside down. Works intermittently, most of the time it is a black screen. Driver window does roll down when the door is opened.

- Avondale, AZ, USA

problem #46

May 282024

Journey

  • miles
The back up camera does not display an image. It will only show black, with a camera slashed out symbol.

- Florence, AL, USA

problem #45

Nov 062023

Journey

  • miles
Failure of the back up camera to function while in reverse. Unit generally displays a blank screen although occasionally does work but image is extremely blurry.

- Madison, FL, USA

problem #44

Mar 012020

Journey

  • miles
Back up camera stopped working just after manufacturer warranty expired. When car is in reverse the screen in the rear view indicates the camera isn't working

- Batavia, OH, USA

problem #43

Jan 222024

Journey

  • miles

A D V E R T I S E M E N T S

The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint. I have taken video of this occurrence, there is no way to demonstrate issue via still photo.

- Chicago, IL, USA

problem #42

Oct 202023

Journey

  • miles
My back up camera isn't working and none of the locks work with the key fob. I bought my car from a car lot and it was a fleet car and it says all recalls have been fixed but my car hasn't been fixed at all and I don't know why. My car won't even charge my phone at all in either port so it has a big wiring problem. I have kids and grandkids in my car all the time and I can not see behind me because my camera hasn't worked since the day I got it which is 10/20/23 and that is really dangerous and I can't even charge my phone to call someone even if I do have an accident

- Seagoville, TX, USA

problem #41

Nov 042023

Journey

  • miles
A stall/no start condition situation occurred while driving, and has occurred a few times over the last couple of weeks. I have had the issue checked by a trusted mechanic, and it was suggested that the power control module(pcm) would likely need to be replaced. No warning lamps appeared prior to the problem, but appeared when the stall/no start condition situation occurred. The most recent occurrance of the problem was on Saturday, October 4th, 2023. I located on the NHTSA website that there is a recall listed, NHTSA Campaign Number: 18V524000, for replacement of the pcm. On 11/06/2023 I spoke with Chrysler support, according to them a recalibration of the pcm was done on 01/07/2021, and they will not support replacing the pcm because it has been more than 2 years. According to the customer rep, the unit was just recalibrated, and not replaced, but the remedy in the recall notice states that dealers will replace the powertrain control module, free of charge.

- Rochester Hills, MI, USA

problem #40

Jan 012023

Journey

  • miles
Unknown!!! I have had my radio replaced two times already for defect and now the radio want shut off again and it want allow a phone to connect to it also now the controls to the air flowing system (ac) want shut off and stay off when u push the off button. It comes back on when u try to shut it off. It-??s a 2018 and it only has 40 thousand miles on it. I got it replaced two times for defect in the past three years. I-??m tired of this happening. You should recall and fix it at no cost to me this is crazy. I-??m disappointed about this. I had both replaced at dealer. So there is a record through mopar! Please let me no about this and how to handle it.. I about ready to sue.. I paid all this money for a vehicle I can-??t even listen to the radio and can-??t cut my air off.. let me no. Now when question in next section is answered the date of incident is when it stated then followed after that another time now is the third time I-??m going through it again.

- Florala, AL, USA

problem #39

Oct 102023

Journey

  • miles
The headlights in the "auto" position will turn on the headlights and then after 5 or so minutes of driving, the interior dash board will dim and brighten, and then the headlights turn off entirely. If you move them off the "auto" position, the headlights will not turn on even when switched to the headlights. When you switch back to auto, it puts the brights on instead of the standard headlights. Rinse and repeat while driving, lights on/off/then only brights.

- Jacksonville, FL, USA

problem #38

Aug 222023

Journey

  • miles
While driving car at 45 mph car stalled. Unable to start car. Continued to read service AWD system as well as Press clutch to start car, the car is an automatic with no clutch. Once started continued to stall while driving. Check engine light, battery light illuminated while driving not while car stalled.

- New Boston, MI, USA

problem #37

Aug 312023

Journey

  • miles
The vehicles warning lights have all lit up and the engine has stalled. We have taken it to multiple mechanics and they believe it to be the voltage regulator chip that is faulty which is accusing the engine to stall. It has also lost the back up camera capabilities which is also another recall of the 2018 Dodge Journey.

- Amarillo, TX, USA

problem #36

Aug 262023

Journey

  • 63,000 miles
The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power. The vehicle was pushed to the side of the road. The contact's husband disconnected the battery terminals to turn off the windshield wipers; however, the vehicle failed to restart upon reconnecting the battery terminals. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

- Wilson, TX, USA

problem #35

Jul 102023

Journey

  • miles
We had problems with axels. After that the throttle control system light would turn on. Now the backup camera doesnt work and we changed everything and still doesnt work. Currently the car starts getting hot when we drive in the freeway and the AC blows hot air

- Azusa, CA, USA

problem #34

Sep 282022

Journey

  • miles
Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn-??t working to help either. One day it worked and the following day it didn-??t. Also, the passenger airbag light will go in and off even with someone occupying the seat which leads me to believe the airbag will not deploy if if in an accident. the computer has been run and it showed no issues. I know there was a recall to the back up cameras but it says my vehicle wasn-??t affected. How do I get this fixed. Both are major safety concerns. This car has 60k miles on it and has been through 3 sets of tires. The tires wear extremely fast on this vehicle and they are 50-60k tires.

- Wahiawa, HI, USA

Read the next 20 complaints »

Not what you are looking for?