This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Backup camera malfunctioning shows up side down camera when working most times backup camera shows a silver screen flickering this is back over prevention equipment malfunctioning malfunctioning this is a major safety problem this issue happened all of a sudden the backup camera work perfectly the night before the next morning the camera would not work and has not worked since there are recalls for this issue on the 2018 Dodge Journey which exactly what mine is but my VIN says no recall the display appears on the rear view mirror
My vehicle has 27400 miles and purchased April 4th 2018. My car battery light came on while driving. Took to dealership where I bought it. They replaced my battery and told me I didn't need a rental car. I went back to work 15 minutes away. Got off in 5 hours after replacement picked up my infant drove home which is 20 minutes away. As I was driving 15 minutes into my ride my lights start going crazy and the alternator light comes on and the car dies on the side of the road. How does this happen on a brand new car?
Whining noise, leaking power steering fluid from the bottom. Only 30,000 miles. Very upset. Was driving and heard a loud noise while turning. Also uconnect does not work, radio freezes up. Have to power off vehicle and restart to fix issue.
The radio screen will freeze for a few hours, turning on and off the vehicle will not help. It also will give a hard time paring the bluetooth even after the paring device has been in the list for days or weeks.
I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck.
The backup camera stopped working and the cabin lights within the car would not turn off, not even while driving. The lights would get brighter every time I hit the break making it dangerous driving in the dark and eliminated the use of the backup camera for safety.
SUV was making a loud whining sound took it in to be checked and was told the alternator was bad. Had it changed by dealership, I feel this should not have failed this soon when the SUV is less than 2 yrs old. Now the passengers side strut is gone bad.
The contact owns a 2018 Dodge Journey. The contact stated that she was unable to unlock the doors while inside the vehicle. In addition, the door panel and key fob failed to operate, as needed. The contact was able to crawl out of the vehicle through the window. The contact drove to franklin Chrysler Dodge Jeep Ram (1124 murfreesboro rd, franklin, tn 37064, (615) 266-0145) where the body control module and lower control arms were replaced. The manufacturer was not notified. The failure mileage was 33,000.
I was driving mid day, 35 mph on major city street and the engine shut off without any warning. As I was in right hand lane I was able to force the car to the curb even though the power steering had shut down. With the car stopped I could see there were no warning lights on and the it was still in "drive". after my nerves calmed I was able to start the car and drive on. This was a rental car that I had driven for 1,700 miles during the past 10 days with out a problem. However an hour before I had been on a major interstate highway in a driving rainstorm. Had it shut down without warning there I am sure the accident would of shut that interstate for hours.
I have had to bring my Dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet.
Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's, dealer can not fix problem went there 6 times.
The contact owns a 2018 Dodge Journey. The contact stated that the electrical system failed to operate or would operate on its own. The contact stated that the headlights and tail lights would sometimes illuminate on their own. The contact also stated that certain unknown warning indicators would illuminate randomly while driving and then turn off. The contact drove to jt's Chrysler Dodge Jeep Ram Fiat (4838 sunset blvd, lexington, SC 29072, 803-220-3725) on several occasions, but it was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 20.
The contact owns a 2018 Dodge Journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned. Lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) did not assist with bringing the vehicle in for diagnostic testing even though there was a warranty on the vehicle. Also, the dealer refused to provide a rental vehicle even though it was stated in the warranty. The manufacturer only asked the contact to leave the vehicle at the dealer and offered no assistance with a rental vehicle. The dealer refused to provide the contact with an email address to send the manufacturer videos of the failures. The failure mileage was 20,000. The VIN was unknown.
The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal...my vehicle only has 14K miles on
James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin Texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was
When I went to dealership I knew I want a truck with 3rd row, I test drove the Journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would, ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 mph faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.
A D V E R T I S E M E N T S
- Rossville, GA, USA