10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
25,819 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey miscellaneous problems

miscellaneous problem

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2016 Dodge Journey Owner Comments (Page 1 of 4)

problem #62

Feb 222024

Journey

  • miles

A D V E R T I S E M E N T S

Unknown and my air bag light keeps coming on even though we have gotten the coolant fixed and a new/used engine put in the car, we replaced and got a new battery and new alternator in it to and the oil has gotten changed in it.

- Jesup, GA, USA

problem #61

Oct 242024

Journey

  • miles
While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor -??B-?? Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.

- Chesapeake, VA, USA

problem #60

Oct 242024

Journey

  • miles
My 2016 dodge journey sxt is currently having transmission problems and is stuck in 3rd gear.

- Mansfield, OH, USA

problem #59

Jan 012024

Journey

  • miles

A D V E R T I S E M E N T S

Windows are not working

- New Haven, KY, USA

problem #58

Dec 022023

Journey

  • miles
My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months

- Hampstead, NC, USA

problem #57

Mar 152024

Journey

  • miles
both driver and passenger headrests popped open randomly while my car was in park

- Maryville , MO, USA

problem #56

Dec 142023

Journey

  • miles

A D V E R T I S E M E N T S

Ignition coil and spark plug

- Haines, FL, USA

problem #55

Oct 072023

Journey

  • miles
Headrest saftey mechanism deployed due to the tension pin breaking internally while sitting in a driveway. Nothing caused deployment other than random device faliure

- Callahan, FL, USA

problem #54

Sep 282023

Journey

  • miles
The driver's headrest in my 2016 Dodge Journey has deployed and will not reset. The plastic pieces that hold the metal bar have broken. I have read about many other owners of Journeys, that are experiencing the same issue, yet there is no official recall. I have not taken it to be inspected.

- Davenport, FL, USA

problem #53

Aug 232023

Journey

  • miles
went to get in car and the passenger headrest had deployed overnight.

- Hampton, VA, USA

problem #52

Jul 202023

Journey

  • miles

A D V E R T I S E M E N T S

In regards to the recall S89 that has NOT been issued for my 2016 Dodge Journey - the crankshaft sensor has been replaced 3 times. While traveling on the highway, at highway speeds the vehicle will just die with little to no warning. Most recently 7/20/2023 - this is the 3rd time this has occurred.

- Moore, OK, USA

problem #51

Jul 082023

Journey

  • miles
While driving, the front passenger headrest just deployed and sprung forward, hitting my son in the back of the head

- Pleasant Gap, PA, USA

problem #50

Mar 012023

Journey

  • miles
Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.

- Maricopa , AZ, USA

problem #49

Oct 032022

Journey

  • miles
When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now

- Altoona, FL, USA

problem #48

Jan 042023

Journey

  • miles
I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.

- Ogden, UT, USA

problem #47

May 102022

Journey

  • miles
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.

- Denver, CO, USA

problem #46

Apr 042022

Journey

  • miles
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!

- Hope Mills, NC, USA

problem #45

May 022021

Journey

  • miles
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews

- North Highlands, CA, USA

problem #44

Dec 052021

Journey

  • miles
my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having"?? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product"

- Milton, FL, USA

problem #43

Oct 292021

Journey

  • miles
Catalytic converter is faulty and needs repaired.

- Bloomington, IL, USA

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