10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
27,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey miscellaneous problems

miscellaneous problem

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2016 Dodge Journey Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #38

Aug 182020

Journey

  • 42,000 miles

A D V E R T I S E M E N T S

The front passenger headrest deployed while the car was parked and shut off in the deiveway.

- Henderson, NV, USA

problem #37

Jul 072020

Journey 4-cyl

  • 45,000 miles
I went to go to town, opened the driver's door, started working the lever to raise the seat, next thing I knew there was a loud bang and the headrest exploded. There was a small piece of black plastic that landed in the seat. The vehicle was sitting in my driveway, the ignition was still off.

- Wylie, TX, USA

problem #36

Jul 012020

Journey 4-cyl

  • 112,560 miles
My airbag light keeps coming on and going off. My ABS light stays off after starting and while driving. Now my brake light is on. The brake pops on after I began to drive and stays on.

- Ruston, LA, USA

problem #35

Jul 202017

Journey 6-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

The air conditioning turns on by it self. We've tried many different things and it still just turns on by itself.

- San Bernardino, CA, USA

problem #34

May 052020

Journey 6-cyl

  • 69,000 miles
Car vibrate when on the freeway, I was told my motor mounts which were replace 2018.

- Los Angeles, CA, USA

problem #33

Dec 222019

Journey

  • 58,000 miles
My car started shaking stopped abruptly the middle of the road and I was almost rear ended. I found out that the problem was a 'crank sensor' I have since had it repaired but wanted to report how dangerous this is. I did some research and found that the same make a year had been recalled due to this issue and I was wondering why my VIN # was not. Can you help me so that this issue won't happen again and a reimbursement had well,

- Cincinnati, OH, USA

problem #32

Feb 012020

Journey

  • 80,000 miles

A D V E R T I S E M E N T S

When you try to start car it is not connecting

- Houston, TX, USA

problem #31

Jul 172019

Journey

  • 18,000 miles
Shortly after purchasing my vehicle, I started having problems with it. The traction control light, ABS light and service AWD light came on. The car wouldn't let me accelerate upon the initial acceleration. I would have to either slam on the brakes hard or push the acceleration all the way to the floor. I took it back to where I got it from and they said it was the right front passenger ABS sensor that went bad. They fixed it and it was fine. Here we are 3 months later and the issue is happening again.

- Cleveland, OH, USA

problem #30

Oct 072019

Journey

  • 88,281 miles
My tension pulley bolts broke off half the bolts are still left inside. I've never had this car worked on never had to for no more than just a oil change for no reason the tension pulley just dropped off with the belt when I started the car at my job

- Palestine, TX, USA

problem #29

Sep 112019

Journey

  • 33,000 miles
Takata recall turning left onto a main road the car slowed down and stopped in the middle of traffic. Would not start again, could not be jumped. Towed to Dodge & they said its crankshaft sensor and they are charging way too much when I find on here it was recalled December 2016; we must have not had the vehicle yet.

- Casa Grande, AZ, USA

problem #28

Jul 032019

Journey

  • 37,908 miles

A D V E R T I S E M E N T S

Car does not have a safety feature to shut off the engine after times idle. Car ran for 15 hours!

- Chicago, IL, USA

problem #27

Nov 282018

Journey

  • miles
Stolen vehicle stolen plates 2922 N 88th ave phoenix Arizona 85037

- Phoenix, AZ, USA

problem #26

May 242019

Journey

  • 62,277 miles
The lift gate prop rods went out unexpectedly and came back down on my neck, shoulders and back. I was trying to load groceries in the back when it fell back down on me.

- Stockton, CA, USA

problem #25

May 282019

Journey

  • miles
After downloading the reports for test 9471 and 9472, I am unable to open the pdf. I get an error that the file is damaged. This happens to me on numerous occasions when downloading vehicle test reports.

- Charlottesville, VA, USA

problem #24

Jan 012019

Journey

  • miles
The reverse has quit working and the radio goes in and out and changes on own and turns volume up and down keys pop up not detected while driving

- Fitzgerald, GA, USA

problem #23

Apr 102019

Journey

  • miles
My crankshaft is going out we got the vehicle checked due to the engine light turning on. We noticed there was a recall the crankshaft for the 2016 Dodge Journey

- San Antonio, TX, USA

problem #22

Mar 202019

Journey

  • miles
ABS system light comes on and off at will and this would be the 2nd time in about a year last time the ABS light has done this last time it caused the brakes to lock down resulting it an non-injury accident also it would not clear after repairs and computer reset

- Monetta, SC, USA

problem #21

May 112018

Journey

  • miles
5-10-18 had to bring my vehicle in for a new tire and prior to the tire, the ABS light would intermittently pop on and off. This would happen mostly after I started the vehicle and after backing up and traveling a few feet, it would sound and feel like it would catch and grind, then release after traveling about a mile, it would go off. When I brought it in to get the tire replaced, I asked them to look at it, they said the ABS light was coming on because the battery was faulty and they replaced the battery. (I think maybe they just reset something) I asked them to give me an itemized list of parts changed for the work, and I never received it. I only received the invoice for the tire. Now.... rear ended in Dec 27, 2018 - between the accident and time it took holidays/insurance to get me an appointment with dealer, the ABS light started to pop on again and the radio screen grayed out and came back on(so far that has only happened once). My husband let them know to check that as well because there was impact damage on the left front bumper and dealer only repaired the damages reported by adjuster and didn't address the ABS/radio issue. So..... now what? feel like they just put a band aid on it until the warranty ran out and then again after damage sustained in an accident that was not my fault.

- Prairieville, LA, USA

problem #20

Feb 202019

Journey

  • 64,576 miles
Takata recall- will not shift past 40 mph

- Camarillo, CA, USA

problem #19

Jan 062019

Journey

  • 40,000 miles
Vehicle while drive fine for many miles usually after driving on the highway but when I need to make a turn it becomes difficult for the vehicle to accelerate and will suddenly jerk forward or pop. My car was recently serviced due to the drive shaft cracking in an abnormal way according to mechanics which costed $4200 I expected the issue to be solved after the repair but it seems to have gotten worse there was a humming sound now while turning I'm afraid the problem may be manufacturer related since it's happening again after the repair

- Plantation, FL, USA

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