This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car stalled while I was driving down the highway and would not run. The crankshaft sensor was found to be the cause of issue upon diagnosis. Dodge has a recall under campaign S49 but my declined to fix my vehicle under the recall since it was beyond the manufacturing date range.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, failed to accelerate and stalled with an unknown warning light flashing. The vehicle was towed to poway Chrysler Jeep Dodge Ram (13811 poway rd, poway, ca 92064), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
The contact owns a 2016 Dodge Journey. The vehicle was taken to an independent mechanic for a tune-up. The mechanic informed the contact that the ignition coils needed to be replaced. The contact stated that the vehicle started to misfire after the ignition coils were replaced. Additionally, the vehicle failed to start on several occasions. The contact was informed by the mechanic that the cylinder head was defective and needed to be replaced. Stockton Dodge Chrysler Jeep Ram (3333 auto center cir, stockton, ca 95212) was contacted and notified of the failure. The contact was informed that the vehicle was no longer under warranty nor subjected to a recall. The manufacturer was not notified of the failure. The failure mileage was 117,582.
- Stockton, CA, USA
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The contact owns a 2016 Dodge Journey. The contact stated while driving, the vehicle independently shifted from drive to neutral. Additionally, the vehicle also failed to shift into reverse. The check engine and fuel warning lights were illuminated. The vehicle was taken to westgate Chrysler Dodge Ram (6421 old westgate rd, raleigh, nc 27617, (919) 263-3062) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
When you are driving the vehicle it starts to change gears very violently. Eventually not too long after that the car dings, the check engine light comes on the car shuts itself off and hopefully if you are in a safe area of road you can pull over, put the vehicle in park, then turn it off and on again then continue. There is no trigger to it happening, no specific conditions, it can happen while turning, driving, on the freeway, on a busy street, in a round a bout, ( all of which I have experienced) it doesn't matter. It has also been happening since about a month after I purchased the vehicle which was October 2019 and has been happening since even after all the trips to the service center and days out of work. Landmark Dodge keeps "fixing it" but it continues to cut off while I drive and Transport my children and I in it.
This has been happening for about a month now. While driving my dash board lights go on then off, my radio will turn up by itself, my heat/ ac wont come on. I will have to shut my car off and then back on.for it to work. And it makes my car to jerk and now today.Feb.26 2020. My wipers go out as well on the highway in a down pour. Again I had to pull over turn my car off wait about 5 mins and then start my car again. I had to do this about 5 time during my hour 1/2 drive.
The contact owns a 2016 Dodge Journey. The contact stated while driving at approximately 60 mph, the vehicle started to vibrate abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was determined that the ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. After the failure was taken to a second independent mechanic where the contact was informed that there was low compression on cylinder number 2. the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 105,000.
The vehicle is jerking and the radio is changing channels on it S own. The engine is making a sound, that sounds like it's about to give out. The vehicle haves less than 40000 miles on it. The traction control light came on while I was driving straight on dry pavement
The contact owns a 2016 Dodge Journey. The contact stated that while driving an abnormally loud tapping sound was heard coming from the engine. The contact stated that the vehicle vibrated abnormally and then stalled. The contact was able to coast to the side of the road and power off the engine. The vehicle was restarted and operated as intended. The failure recurred. The vehicle was taken to (patty peck Honda located at 555 sunnybrook, rd, ridgeland, ms 39157, (601) 957-34000) and was diagnosed. The contact was informed that metal shavings was found in the engine oil and that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 99,000.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. On some occasions the contact was able to restart the vehicle. The failure recurred several times. The camshaft sensor was replaced by an independent mechanic however, the failure persisted. The vehicle was taken to the landers Chrysler Dodge Jeep Ram dealer, located at 315 E goodman rd, southaven, ms 38671, where the camshaft sensor was replaced. The manufacturer was made aware of the failure. The contact was not concerned that the repair was not sufficient to fix the failure. The failure mileage was approximately 82,000.
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I cut the car off and called my husband and he said after 10 to try and start it back up and it did it crunk back up and I drove slowly home with hazard lights on and when I got home and cut the car off I let it sit for 10 minutes again and when I turned it back on the check engine light was off. This was scary for me and when I researched this problem it shows it's a recall for a crankshaft position sensor but my car is not in the recall and I cant understand why not this could have cause me and my family to have died because of this Dodge need to include all Dodge Journeys as I see alot of people are having this issue my mileage is 68000.
The contact owns a 2016 Dodge Journey. While driving 70 mph, the vehicle unintentionally shut off without warning. The vehicle was able to restart and the check engine indicator illuminated. The vehicle was taken to frisco Chrysler Dodge Jeep Ram (9640 tx-121, frisco, tx 75035, (214) 390-7543) where the contact was informed that the crank shaft position sensor needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V907000 (engine and engine cooling). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing and email them the information. The failure mileage was 69,000.
Engine cuts off while going down the road without warning. The problem is the crankshaft position sensor. Very dangerous nearly killed my wife and I when a 18 wheeler barely missed us. We were on a major interstate doing 70mph when it just shut off. There are active recalls for this problem. Chrysler is aware of the problem but will only talk to people whose vehicle is listed under their recall list. The problem is a lot more widespread. Recall number is S-89
Engine has stalled numerous times, or cut off completely resulting in the steering and brakes to not work, there is a recall but, dealer said that it doesn't pertain to my vehicle, this was at approximately 73,000 miles
The engine just shut off while driving.. no warning, no lights just off. Loss power steering, lights, all power. Luckily was able to glide over to side of road and was able to put car in park and hit engine on button and it started up as normal.
The contact owns a 2016 Dodge Journey. While driving 30 mph, the vehicle stalled without warning. The vehicle was towed to san leandro Chrysler Dodge Jeep Ram srt (1444 marina blvd, san leandro, ca 94577, (510) 254-3294), but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The contact stated that the failure was similar to NHTSA campaign number: 16V461000 (steering). The failure mileage was 62,292.
A D V E R T I S E M E N T S
- Spring Hill, TN, USA