This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. The contact stated they while driving 36 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact waited for ten minutes before restarting the vehicle and continue driving however, the failure recurred. The contact had the vehicle towed to the residence. The contact had an independent mechanic inspect the vehicle at the residence. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500.
While driving my 2016 Journey in Raleigh, N.C. the vehicle was working fine until I came to a stop sign and it stalled. I was able to start it up and luckily no vehicle was behind me the first time it occurred. In Raleigh it did this again at a red light but because the vehicle behind me was still at a stop and I was aware from the time before I quickly restarted and drove with little fanfare. The Journey would drive fine, but when stopping at a sign or light or stopping in general the vehicle will stall. It buckle and then stalls as well. I was able to get home from Raleigh to Raeford NC because of driving on the highway. However, upon arriving in local roads in Raeford and having to stop at the lights, the Journey stalled at every light. I was able to start it up and drive a few times, and a few other times it would stall on first, or second try then work on next. It once stalled and took multiple times (more than 3) restarting before I was able to get it driving. At home I was able to get the vehicle safely into the driveway and upon starting it while in park it would idle normally and not shut off. I then put it in reverse to back up and it immediately started to buckle and then stalled. Put in in park and start the engine again and it would idle, went to drive and it stalled again. Restarted it in park and went to neutral and it would idle, but try to go to drive or reverse and it would start to buckle as if to shut off. Back in neutral or park and again it idles. It will role in neutral if I release the brakes too. Put it in drive or reverse and it stalls and shut off. Now I am unable to even get it out of my driveway. So I will have it towed to the dealership.
The contact's fiancee owns a 2016 Dodge Journey. The contact stated while her fiancee was driving 35 mph, when attempting to depress the brake pedal and the vehicle stalled. The contact stated multiple warning lights were illuminated. The driver was able to restart the vehicle and park at her residence. The contact called local dealer championship 54 auto sales (3349 villa point, owensboro, ky 42303: (270) 684-4788) and were made aware of the failure. The vehicle had not been diagnosed or repaired. The contact stated she had experienced the failure multiple times. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Went to start car car started making cranking noises after car started was driving down street going about 40mph engine shut off and steering wheel locked up took it to get dionastic found out it was. A crankshaft sensor there is a recall on this part but not under the month my car wasanafactured
Driving the car on the highway, it started to slow down; the vehicle stopped and did not move. My children and I scared but thank god help came. The lights on the car turned on, indicating something was wrong.I couldn't read the sign or understand what went wrong. The car will not stay on. It shut off, and the code indicated the cylinder is not working. I reported it and towed the Dodge dealership vehicle because the representative said it would be covered because it's a recall. My car is still at the dealership. More than two months and no one can tell me why the car won't work.
My car has been making a weird noise and they always say they dot hear it. The electrical components go on and off, lights, air conditioner, fan, ,vent, radio etc. I am nervous about driving.
Either sitting or driving, the cars lights come on and it loses power and stops. Sometimes when I try to start it, it won't start and I just got a new battery! there are several people having this problem. I just got my Journey 2 months ago, it was used, and I never could have imagined the problem I having with it! this is my only transportation, and I need it for work! someone said it is the tipm, others have said it's the battery, etc... this happens either while I'm driving or sitting idle!
I was driving down the street and loss all power and brake control. No warning lights and no notice just shut off while driving, radio and lights everything cut off without warning.
The contact owns 2016 Dodge Journey. The contact stated that while driving at various speeds, the gear shifter failed to change gears. Additionally, while accelerating there was abnormal winding noise detected. The check engine warning light was illuminated. The vehicle was taken to keffer Chrysler Jeep Dodge Ram (8214 E independence blvd, charlotte, nc 28227, (704) 532-1050) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was taken to an independent mechanic where the contact was informed that the transmission pump needed to be replaced. The manufacturer was contacted but no further assistance was provided. The failure mileage was 146,000.
The contact owns a 2016 Dodge Journey. The contact stated that while driving, the check engine warning light illuminated on and off. The vehicle was taken to the local dealer larry H. miller Dodge located at 1800 w 104th ave, denver, co 80234, who diagnosed that the exhaust manifold cracked due to a defective catalytic converter. The vehicle was not yet repaired. Additionally, while operating the vehicle several lights located on the rear liftgate would not illuminate or was very dim due to an electrical short in the tail gate wiring harness. The brake lights, tag lights and signal lights were affected by the electrical short. The failure was not repaired. The manufacturer was notified of the failures but, no assistance was offered. The failure mileage was 103,000.
My car started whining bad and loss power it was stuck in one gear. Now I'm having to get a new trainsmission I have 113,000miles on it and only 4 yrs old befor this happened I have to replace 2 rocker arms at 2 different times on 2 different cams the rocker arms are a terrible designed in this car and go bad easily and cost alot of time and money to get them replaced
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact waited for a few minutes and the vehicle was restarted. The vehicle was taken to the dealer where it was purchased however, the dealer stated that the vehicle was not under warranty and offered no further assistance. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the crankshaft was defective and needed to be replaced. Fresno Chrysler Dodge Jeep Ram (6162 N blackstone ave, fresno, ca 93710) was notified of the failure and the contact was informed that the vehicle was previously repaired under NHTSA campaign number: 16V907000 (engine and engine cooling). The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Engine keeps losing power and dying. Cruise control reves engine to high up and down for now reason on a straight stretch of street when yourturn to the left to sharp the engine dies.
The contact owns a 2016 Dodge Journey. The contact stated that while his wife was driving approximately 40 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into neutral and coasted to the shoulder. The vehicle was towed to the residence. The contact restarted the vehicle and the vehicle was taken to an independent mechanic to be diagnosed. The crankshaft sensor was replaced however, the failure recurred. Cronin Chrysler Dodge Jeep Ram located at 518 w main St, lebanon, oh 45036, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
The engine on my car was stalling and it died in the middle of a busy road. Thankfully, it happened in the turning lane so I didn't get hit. Thought it was the battery, so we bought and new one and had it replaced. The check engine light came on after the battery was replaced and the car engine would just turn and stall and would not start. Had to tow my car to the dealership. I called and there were no recalls listed for my VIN, but I saw a Chrysler recall S89 that was for 2016 Dodge Journeys for engine stalling and would need the camshaft or crankshaft sensor replaced. It affects 2016 Dodge Journeys manufactured May 9, 2016 to July 15, 2016. My 2016 Dodge Journey was manufactured on July 11, 2016. Had diagnostics ran (at my expense) and the crank sensor needs to be replaced. Chrysler was contacted and is giving me the runaround to fixing the issue all because the recall is not on my VIN.
Stalling in traffic while driving, very dangerous with my family in car. When you crank up the car and start driving it just shuts off no matter how fast or slow you're going. Scared to death, just had to park it until we find out what's going on. We read about a number of complaints very similar to what we're going through. Please help!!
A D V E R T I S E M E N T S
- Sumter, SC, USA