This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. While driving on an incline at 25 mph, the vehicle lost power and rolled back into a ditch. There were no injuries. There were no warning indicators illuminated prior to the failure. The vehicle was taken to the dealer (vann underwood Dodge Chrysler Jeep, 501 S madison St, whiteville, nc 28472), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The failure occurred on numerous occasions. The manufacturer was not notified. The VIN was unknown. The failure mileage was 26,000.
I was driving the vehicle and it just loss power. Luckily there were no cars behind me. The car will turn on but won't drive. Had it towed to shop and found out transmission was gone. I just purchased vehicle in Oct 2016, how can transmission be gone. Warranty just expired 3000 ago. And dealership purchased from didn't want it offer any assistance with this. I have researched there have been 3 recalls (S44) already for same issue but no one notified me about this earlier.
Takata recall, researching my car VIN 3 recalls flagged up and I have never been notified of the recalls my car has breaking issues the breaks work at times and not other times, the transmission will not change gear randomly and will lung forward when stopping lastly it pulls to the right so hard its hard to drive the car dealer said there is not issues with the car.
Vehicle downshifts hard in slow traffic. Vehicle then proceeds to turn off but engine will not stop until you put foot on brake put vehicle in park and push engine button. The dealership resets code and runs good for about 200 to 400 miles and happens again. Been back to dealership three times. The transmission shifts jerky between 30 to 37 mph and then engine light comes on and vehilce stops.
Wife was backing out of driveway and engine stopped / stalled as she entered the road and started to turn while backing. Radio and electrical systems were working. Had to push starter button to off so I could start it again. Attempting to start it already in the run position failed with an error I don't remember and did not write it down at the time as she woke me up to tell me what happened and I went out to driveway and check. Unknown reason why and have not contacted dealer yet. Reporting this here as it may seem to be a trend after doing a google search. Has not happened before with this vehicle.
- Inverness, FL, USA
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The truck has always shifted hard since I purchased it January 2016 but I figured it would just work its way out since it was brand new. Friday July 21st 2017 I was driving and started hearing a very loud grinding type of noise coming from the engine and I was just trying to make it home asap. All of a sudden while I was driving (25 mph) I was slowing down and when I took my foot off the brake and went to accelerate again there was nothing there like no power at all just rpms going higher. I pulled over put the truck in park and back into drive and it wouldn't move anywhere at all. I turned the truck off and quickly put it in drive so I had some momentum and after 1st gear it did the same exact thing. I was 10 miles away from my house and had to repeat this process for over an hour just to make it to my driveway. The next morning I repeated the process in order to get it to the closest Dodge dealership which I did safely. Now my truck has 53,500 miles on it and the dealership stated the transmission is blown. Great real great a brand new car and a blown transmission? it's ridiculous especially when Dodge will not do loaner vehicles leaving me now paying hundreds of dollars out of pocket for a rental and still paying NY payments on top of this all. Something needs to be done to help people like me who are inconvenienced in these situations. I own my own business and drive 150+ miles a day I need a car and no one cares. I'm so furious and upset its not funny
While driving the car, the transmission jerks and it seems that the computer telling the transmission when to shift gears is slow and not properly functioning. It's happening frequently, especially when slowing down, coming to a complete stop or starting to drive from a complete stop. Also putting into park and then taking out of part, there's a bit of resistance, loud bang and hard shift.
I was turning into a parking spot outside of my work and the car revved and jerked forward; I had to swerve to miss and pillar and slam on my brakes because it jumped over a curb and almost hit a building! the parking spot was a little upward so I did have to have my foot on the gas
My vehicle randomly shuts off. Loses all engine power, power steering, etc. Has been at the dealer 3 different times and no one can find the problem. Once we were stopped at a light, 2 times we were pulling out of parking spots, and this last time my vehicle was in motion on the street and the engine shut off.
The contact owns a 2016 Dodge Journey. The contact received notification of NHTSA campaign number: 16V461000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Dodge Journey. While driving high speeds, the headlights flickered without warning. The dealer was unable to duplicate the failure. While accelerating from a stop sign, the headlights flickered and the vehicle failed to move. The vehicle was towed to a dealer where it was diagnosed with a faulty seal, and the transmission was rebuilt. The headlight issue continued to occur. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
This vehicle was sold to me by central Florida Chrysler Jeep Dodge, 8675 commodity circle, orlando, fl 32819 with an open recall. I purchased and drove this vehicle home on 8/20/2016. This car was a new vehicle and should not have been sold with an existing recall. When I called to explain the car had a recall, they were very rude and told me the recall was new and the part to correct it did not exist at that time.
The contact owns a 2016 Dodge Journey. While approaching a stop light, the steering column locked without warning. In addition, the accelerator pedal was applied and failed to accelerate. The contact had to turn the vehicle off to reset the computer. The dealer test drove the vehicle, but could not duplicate the failure. The dealer cleared a code concerning the power train control module and provided no repair solution. The manufacturer was notified. The approximate failure mileage was 6,000.
A D V E R T I S E M E N T S
- Lake Waccamaw, NC, USA