This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I brought my vehicle to a mechanic today and found that the problem I am having with the transmission losing power is identical to recall S44. When I step on the gas I often initially lose power. It isn't coming up as my VIN being included in the recall, but I believe it should be. I spoke with Chrysler recall and they opened case# 75725905 and I have an appointment set up for next Monday at 10:30 at koons dealer in Virginia to have it looked at. Thank you
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I cut the car off and called my husband and he said after 10 to try and start it back up and it did it crunk back up and I drove slowly home with hazard lights on and when I got home and cut the car off I let it sit for 10 minutes again and when I turned it back on the check engine light was off. This was scary for me and when I researched this problem it shows it's a recall for a crankshaft position sensor but my car is not in the recall and I cant understand why not this could have cause me and my family to have died because of this Dodge need to include all Dodge Journeys as I see alot of people are having this issue my mileage is 68000.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at 60 mph, the vehicle independently decelerated to 40 mph. The accelerator pedal was depressed however, the vehicle failed to respond. The contact was able to move the vehicle to the shoulder and the vehicle was restarted. The vehicle then operated as intended. The contact stated that the vehicle was previously taken an unknow mechanic for routine maintenance and the contact was informed that there was a transmission fluid leak. Additionally, the gear shifter was shifted to reverse however, the vehicle failed to respond. The contact stated that the vehicle was scheduled to be towed to an unnamed dealer, which was still pending. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000.
Traction control light on and ABS light on constantly. Customer complaint of vehicle not stopping and ABS activate pulse felt in brake pedal. Wheel speed sensor giving a fault code was replaced but still having the same issue. Hooked up snap-on scanner and found communication issues from ABS to tcm to ECU so a data line most likely a culprit. Vehicle has 75K miles. Attached is a scan report of the codes found on vehicle. This seems to be common on many of the same vehicles. Will report findings once customer agrees to further investigate the issue. I'm thinking a faulty ABS module or wiring to ABS and faulting out the data communication line causing data loss between other modules in the system.
My wife was driving our 2016 Dodge Journey our pf the driveway. She drove 2 blocks when the car suddenly lost acceleration and became jerky when shifting. Engine light went on without warning so she immediately turned the car off. She restarted and managed to get it in reverse to try to pull over to the curb but the car jerked forward while in reverse. We towed it to our Dodge dealership and had it diagnosed. Was told that our hydraulic pump failed causing irreparable damage to our transmission. We were told we needed to replace our entire transmission. We have only had the car for 2 years and there is only 65000 miles on it. Discovered that there was a recall for faulty hydraulic pumps causing transmission failure (S44) but was told that it doesn't apply to our vehicle. Sounds very suspect. Transmissions are not supposed to fail after just 3 years. Seems to be a recurrent issue with this make, model and year. We still owe a lot of money on the car so we cannot scrap or trade it. Not getting much help from customer service despite all of the similarities with the prior recall. Maybe forced to pay thousands for this repair. Warranty just expired at 60000 miles which would have covered the power train. This issue has been a perfect storm. I wish my family could get some help.
- Hiram, GA, USA
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My wife was driving the vehicle out of the driveway to take the children to school. The car was not accelerating properly, the transmission felt like it was slipping, and the engine felt like it was going to die. Engine light illuminated. My wife shut the car off. She turned it back on and attempted to reverse to the curb, but the car began moving forward while in reverse. There was no prior warning, and the vehicle was operating just fine the previous day. We towed the car to a local mechanic on 09/17/2019 who stated that the power train transmission has completely failed, and we need to completely replace the entire transmission. The vehicle only has 64K miles. We have owned the car for just 2 years with no prior private owners. We have an appointment on 09/19/2019 with paulding chyrsler Jeep Dodge located in dallas, ga for a second opinion. I have learned that there is a recall for power train transmissions on 2016 Dodge Journey. Given the average life expectancy of an automatic transmission and our vehicle's specifications, it seems evident that this issue corresponds with the manufacturer's recall.
The contact owns a 2016 Dodge Journey. When the vehicle was started, it hesitated and sounded as if it would shut down. There were no warning indicators illuminated. The manufacturer was made aware of the failure and contacted darcars Chrysler Dodge Jeep Ram of new carrollton (301-459-6800, located at 8100 annapolis rd, new carrollton, md 20784). An appointment was scheduled for September 26, 2019. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,000.
The contact owns a 2016 Dodge Journey. The contact stated that she experienced several electrical failures with the vehicle. The fuses blew out when a charger was placed in the outlet and the air conditioner and power windows worked intermittently. Also, the contact felt the transmission slipping while driving, the vehicle's water temperature overheated and remained on the "H" setting, and the vehicle stalled while driving on an incline. There were no warning indicators illuminated. The contact received a recall notice for NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The vehicle was taken to dependable Chrysler Dodge Jeep Ram (21415 roscoe blvd, canoga park, ca 91304, (818) 883-9060) for the recall repair. After the repair, the contact experienced failures while driving various speeds and a burning odor was present. There was no smoke or flames. The contact had to turn the vehicle off and wait ten minutes to restart it in order for it to resume normal operation. The dealer was contacted and did not assist. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
The contact owns a 2016 Dodge Journey. While driving 20 mph with the accelerator pedal depressed, the vehicle failed to accelerate or move forward. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that the transmission fluid pressure pump and gear 2 needed to be replaced. Premier Chrysler Dodge Jeep Ram of troy (located at 113 us-231, troy, al 36081, (334) 403-4646) provided the same diagnosis. Upon research, the contact associated the failure with NHTSA campaign number: 16V461000 (power train). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 85,000.
Power distribution center went out in vehicle and repaired for the second time. I dont trust the vehicle. Stalled on the highway, with children in the car. This was very scary and dangerous. This vehicle had a recall that triggered alot of issues with the truck, to be quiet honest when it gets fixed I don't feel safe driving the vehicle.
I believe there should be a recall on the transmission pump hydraulic pressure for my model vehicle. I was told that there was a recall on the Dodge Journey for the pump, but not for my particular model. I am currently having issues with my vehicle losing hydraulic pressure in the transmission. A diagnostic code is given also. When driving, my vehicle will shut off.
Vehicle while drive fine for many miles usually after driving on the highway but when I need to make a turn it becomes difficult for the vehicle to accelerate and will suddenly jerk forward or pop. My car was recently serviced due to the drive shaft cracking in an abnormal way according to mechanics which costed $4200 I expected the issue to be solved after the repair but it seems to have gotten worse there was a humming sound now while turning I'm afraid the problem may be manufacturer related since it's happening again after the repair
Backing out of driveway in reverse and the transfer case twisted out of the vehicle, snapping hardware and breaking off aluminum casing also found lose hardware. Vehicle only has 65,000 miles on it. This occurred on level grade there was no inclines
I have a 2016 Dodge Journey about a month ago ran over a large rain puddle while turning in to get some gas. Filled up and as I'm driving off ABS, brake, and the swerving car signal kept coming on. My fuel gauge reader went all the way down to empty and the speedometer would go up and down random times while driving. Couple days later we had took it in to get checked out was told my fuel sensor went out and needed to get a new fuel pump because the sensor was inside of it. Had it fixed after waiting two days from our car guy drove it off the repair shop and not even hours later the same issue. Was told I had warranty on fuel pump purchased from dealership and they would replace it again. I took it to dealership and was told needed a new fuel pump and they were going to charge me 135 per error code and then would tell me what additionally needed to be fixed and that I would have to leave the car for up to a week. The car was just purchased in Aug 2018 and it has under 54K miles on it. While driving the car at any given time all the lights continue to come on. The car stopped on me in the middle of the highway. It gave out on me in the center highway and I had to wait for emergency serveces to assist me it took 2 hours and this was at 7 am in the morning on 610/10 freeway in houston, tx the car has given out on me twice now and ive replaced the battery twice. Whatever is the issue continues to kill the battery power and I can't find any mechanic including the dealership to fix what the problem is, but they want to charge me for randomn work that does nothing to fix the issue.
I have a problem with the transmission switch some time I feel like something hit my car from the bottom (this is a very tight switch). This is a family car we drive very safety. I hope this is the warranty issue.
The contact owns a 2016 Dodge Journey. While driving approximately 55 mph, the vehicle failed to accelerate. In addition, while depressing the accelerator pedal, the vehicle made a whining noise and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and the failure persisted. The contact also stated that when attempting to reverse, the vehicle would jerk and failed to reverse. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2016 Dodge Journey. While driving at unknown speeds, the accelerator pedal was applied, but the vehicle failed to move. The vehicle was taken twice to the local dealer (fury motors, 1000 concord St South, saint paul, mn 55075) where it was diagnosed each time that the differential axle needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and opened case number: 33323599. No further assistance was provided. The failure mileage was 26,035.
A D V E R T I S E M E N T S
- Falls Church, VA, USA