This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car has 20K miles, while driving the ABS and traction control lights came on. Dealership discovered that, in addition to the ABS and traction control, the airbags were not working. The dealership informed me that water bottles had rolled under the front passenger seat and broken the wires for the airbags. This is a 8 seat family vehicle and can be assumed that children would be in the back seat, therefore spills and/or trash are likely to role under the driver and front passenger seats, yet the wires in question or thin, fragile, and unprotected. Furthermore, I have never received any warning lights that the airbags were not functioning and have no idea how long the airbags have not been functioning. During a google search, I discovered that several older Dodge vehicles have been recalled for similar issue, yet Dodge refuses to acknowledge the design flaw. The wires under the passenger seat supposedly do not affect the ABS and traction control, but I believe it is suspect that these issue occurred at the same time (and complaints on other Dodge vehicles have indicated that movement of the seats dislodged the wires and turned off ABS and airbags). The dealership wants 300 dollars to fix the wires, but offers no way of preventing the problem from reoccurring. I have also found three safety recalls on this model that neither Dodge or their services providers have never informed me of! I believe this model needs to be closely inspected, as it already has three safety recalls in less than a year (not including this issue). I do not have pictures, but the dealership does.
The vehicle was in an accident on November 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase. The braking was not accurate. The car would lose steering functionality along with braking capacity and has become hazardous while driving. On November, 26th, 2015, an accident occurred due to the malfunction of this vehicle. At this time, the parts to replace the malfunctioned parts were not available. I have received 2 recall notices for my brand new truck. My 2 year old daughter and I were injured in this accident.
I bought this car with 11 miles on it. A couple weeks ago I was going about 30 mph and I stopped at a 4 way stop. I did a complete stop the engine turned off the steering wheel locked and I was stuck in the intersection luckily I didn't get hit. I had to put it back in park and it turned on. Scary situation. Today I attenpted to turn on the ignition and it just turned and turned for 30 seconds and car didn't start. I turned it off and tried again the car started but check engine light is on still don't know what's wrong will take to dealer asap
Vehicle stalls randomly while decellerating, braking, stopped or driving. All electrical components remain operational (A/C. radio, gauges, etc.) but braking and steering become difficult. You must come to a stop, park and restart the vehicle. This has happened three times now, twice to myself and once to my wife. Two dealerships have found no issue so nothing can be done. I am at the end of my options and fear for the safety of my family. Please advise me of my options before one of us is hurt or worse.
I had 2016 Dodge Journey bought from superstition Dodge in mesa Arizona. The engine shuts off by itself while braking and one time while driving. When engine shuts off the car looses power steering and brakes. This could cause fetal accident and may be death. I contacted Dodge tempe Arizona. I went to them after it happen first time and they said no error code and it could be a glitch!! then when it happen for second and third time and I was about to make an accident, I contacted them again and contacted Dodge company. They open a case # 29588743. And tempe Dodge took again for over a week and they were not able to find the root cause. They want to give me the car back and I am afraid about my family safety and people and cars in the street. I contacted Dodge again and the case manager name is [xxx]. she said there nothing she can do and she wants to close the case. They do not care and they want to give the car back to me knowingly that the car could have an accident again if the engine shuts off and the car fail to brake and steer. What happen is when driving, sometimes "3 times" when brake "2 times" or when slowing while running "1 time" the engine shuts off and the ignition button still shows run and ac is still working on the battery. When engine shuts off no brakes so car keeps moving and steering is very hard to control because of loss of power. It is life threatening and could cause death to pedestrians and or passengers. Please help, I do not want my family to get injured or die and I do not want people in the street to get injured or die. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Houston, TX, USA