This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was hit from behind while stopped at a red light by a drunk driver who was going 30-40mph and my car is very damaged. My main concern was my airbags didn't deploy. I was hit from behind slammed into the steerwheel and hit the truck in from of me and still no airbags deployed.
My air light came on out of no where.and does not go away. I was notified no recalls are on this vehicle by my dealer ship and was informed the air bags will not deploy if we were to get in a accident.
Start my ignition and my airbag light illuminated and been on since then I call the Dodge dealer and was told I have no recall on my car I am not sure what to do but was also told my car is not safe to drive this way
The contact owns a 2015 Dodge Journey. While the vehicle was stationary and while driving various speeds, the air bag indicator illuminated, which was a safety concern. An independent mechanic and auto zone assessed the vehicle and reset the air bag indicator; however, the failure recurred. Tim castellaw Chrysler Dodge Jeep (900 us-51, dyersburg, Tennessee 38024, (731) 201-4855) was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
My son was driving in heavy rain when the vehicle hydroplaned in which the vehicle crashed and hit the guard rail. During the investigation the it was asked if the the air bags deployed. The air bags did not deploy during the accident. This was a very serious frontal impact with minor injuries.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 17V432000 (air bags), 18V332000 (electrical system, vehicle speed control), and 15V675000 (electrical stability control, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Chrysler Dodge Jeep Ram of soldotna (44055 sterling hwy, soldotna, ak 99669, (866) 387-9070) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated in summary, it appears tous that the range of vehicles addressed inthe recall is too narrow. Our vehicle was manufactured 5 days outside the scope of the recall, yet displayed the same problem and dealership was not willing to repair under the general warranty. Updated 10/16/18
Out of nowhere, for no reason, our airbag light came on and is now stuck on the dash. We were just driving West on I70 towards wheeling wv. Light traffic overcast but no rain. Now we are being told by the dealership that our airbags won't go off in our face but they also won't function at all when needed in an accident.
I have had two head rest air bags deployed for no reason and without warning. First it was the driver seat in wich Dodge replaced after warranty had expired now the passenger seat head rest air bag has deployed for no reason and Dodge is refusing to replace this one. Dodge was unable to tell me if these air bags were made by the takata company. The first time it happen my wife had just pulled into the garage and was setting in the car talking on the phone when it deployed hitting her in the back of the head. The second time the passenger side was notice deployed while getting in the car in the garage.
The contact owns a 2015 Dodge Journey. While driving 50 mph, the contact's vehicle was involved in a front end collision. The air bags deployed. A police report was filed. The vehicle was towed to a salvage yard, but it was not determined if it was destroyed. The manufacturer and dealer were not notified. There was one injury that required medical attention. The contact suffered from severe bruising to the chest and neck areas due to the air bag deployment. The contact was also in severe pain. The failure mileage was approximately 55,000.
The contact owns a 2015 Dodge Journey. While driving approximately 45 mph, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
The contact owns a 2015 Dodge Journey. While driving approximately 10 mph, the ABS indicator illuminated. The vehicle was placed in park, turned off, and restarted; however, the failure recurred. The vehicle was taken to butler Chrysler Dodge Jeep (1555 salem rd, beaufort, SC 29902) where the ABS was repaired, but the failure recurred. The contact called the same dealer back at (843) 474-0026 and was informed to bring the vehicle to the shop. The vehicle was not taken back to the dealer. The manufacturer was not made aware of the failure. Additionally, the contact received notification of NHTSA campaign number: 17V432000 (air bags). The failure mileage was approximately 135,000. Parts distribution disconnect.
"takata recall" I was driving over a residential neighborhood (no more than 25mph) and we have a collision with another car. Our car was hit on back wheel and was up in the air and roll up 3 times. None of the air bags inside of the car deployed. This caused damage, scars and bruises on my left side of the neck, shoulder, arm and hand. Thankfully my husband and daughter has not been injured, just me.
On 7/26/17 I was driving on a local road in eastchester NY going under 25 mph when the headrest restraint deployed and injured the back of my head. Went to er and need to see a specialist for injury. Contacted Dodge/Chrysler and was treated like I was at fault. Lease dealer stepped in and verified there was no collison. Dodge has an engineer scheduled to inspect it 7/31/17. Was told to go through my insurance for injuries but there was no collision!! also, was told to use uber. Lease dealership finally gave me a loaner. Youtube video link in this message of car. Https://youtu.be/0fo2wk6jllc
The contact owns a 2015 Dodge Journey. The contact stated that the front seat passenger side headrest air bag deployed after the door was closed. There were no warning indicators illuminated. The vehicle was taken to landers Dodge Jeep Chrysler where it was diagnosed that the headrest air bag deployed and needed to be reset due to the SRS system activating. The manufacturer was notified of the failure. The failure mileage was approximately 39,042.
The contact owned a 2015 Dodge Journey. While driving approximately 41 mph, the preceding vehicle stopped abruptly. As a result, the contact rear ended the vehicle. The contact's vehicle sustained front end damage and the radiator warning indicator illuminated. The air bags did not deploy. The contact sustained injuries to the collar bone, shoulder, and a bruised wrist. The contact and the driver of the other vehicle required medical attention. A police report was filed. The vehicle was towed to the dealer where it was determined that the vehicle was unable to be repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 23,460...updated 06/06/17 updated 9/28/18
The contact owns a 2015 Dodge Journey. While driving 60 mph, the brakes failed when applied and the emergency brake indicator illuminated. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was unaware if a police report was filed. The contact was diagnosed with sprains to the right shoulder and knee along with injuries to the lower back. Medical attention was required. The vehicle was towed to the insurance investigators and then to the body shop. The contact mentioned that the vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes). The vehicle was not destroyed according to the insurance investigator. The failure mileage was approximately 85,500.
I am not sure if this warrants a complaint but when I wreaked my vehicle my airbags did not deploy. I was traveling about 50mph on a main road it was night time and had started to rain and I hit a cow that was standing in the middle of the road. There was about $8000 dollars worth of damage to my vehicle. I am just curious as to why airbags didn't deploy. Should they have?
Hit a cow on a county road at approx. 55 mph after coming around a curve. No time for any evasive maneuvers. Vehicle went airborne and landed approx. 40 feet from initial impact. Air bags did not deploy. Driver's chest impacted the steering wheel causing hairline fractures to the sternum and a dislocation of the left shoulder and severe bruising of the stomach and hips where the seatbelt was. Driver was airlifted due to injuries. Driver's service dog's seat belt disengaged and was thrown to the back of the vehicle and suffered minor internal injuries and was taken for treatment
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