This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My passenger side headrest deployed after crossing a bridge on the interstate 81 on my way home from work. I do have pictures of the headrest but this site isn't allowing me to upload the picture.
The driver side headrest deployed randomly. It appears that something inside snapped/broke. We cannot drive it without it pushing the driver's head forward.
My head rest deployed while driving down the road and will not go back into place I think the clip that hold it in broke when it deployed. This could have caused an accident or injury had I been leaning against it.
The contact owned a 2015 Dodge Journey. While driving 35 mph, another vehicle veered into the contact's lane and crashed into the quarter panel of her vehicle. As a result, the contact crashed into a telephone pole. The air bags did not deploy. The contact and passenger sustained injures and medical attention was received. There were no warning indicators illuminated. A police report was filed. The vehicle was towed to an independent mechanic. The contact called vic bailey Ford Lincoln (501 E daniel morgan ave, spartanburg, SC 29302 (888) 349-4165) and informed them of the failure. The vehicle was not diagnosed. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 117,000.
- Spartanburg, SC, USA
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I have been having problems with the power windows. There is a clicking sound when attempting to roll the window down. It rolls down sometimes. After that's been going on for a few weeks, my car cut off. I received a jump through my insurance. Today, my car got jumped and cut off twice. The mechanic said it was the alternator. I went online and I found that other people have had the same issues with Dodge, Chrysler, and Fiat. Each time my car didn't restart, it was after I parked and came back to it. Today, it's being towed.
Takata recall : urgent: Overtime I've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which I feel maybe some wires might be detached but scares me that when I drive the air bag wont detect if I get into an accident, also I recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if I drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in March of 2019 and had 4 recalls taken care of. I have advised that I still had 6 orhers that were reported back in 2015 that I never got done and wanted to take care of that as well. Was told that it does not show in the system and I would need to contact NHTSA for more details. Ive reached out to a few people who gave me the same information.
The contact owns a 2015 Dodge Journey. While the vehicle was unoccupied, the front passenger side head rest air bag deployed. The failure caused a white substance, plastic, a metal pin, and metal fragments to pour out of the head rest. Taylor Chrysler Dodge Jeep Ram (1497 il-50, bourbonnais, il 60914, (815) 935-7900) was notified of the failure and indicated that a diagnostic appointment needed to be scheduled. The vehicle was still parked at the owner's residence. The dealer did not provide a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact not to drive the vehicle to prevent a crash. The manufacturer was to follow-up to investigate the failure, but had not yet responded to the contact. The VIN was not provided. The approximate failure mileage was 35,000.
I'm currently living in Hawaii and I was driving down the road and hit a slight bump in the road and my passenger side headrest spring forward. Thinking it was something minor I did not think anything about it until I realized my airbag light came on, on the dashboard. If I am to hit a bump in the road the light will go off temporarily but come back on.
When starting vehicle, airbag cluster indicator was lit. Upon dealer diagnosis they found the front driver and passenger door airbag sensors had stopped working. Because of this the entire airbag system shut off. Dealer replaced for $600 as this was* covered under warranty. When dealer attempted to fix the first time the brand new sensors they used were also defective. The second set of new sensors worked. This is unacceptable for a 4 year old vehicle.
Takata recall : well the electrical I have always had an issue with. All outlets inside the car stopped working within 3 months after I recieved my car. At that time I did get recalls about electrical. Never brought it in as I did not think it was an issue until the steering wheel horn does not honk anymore and my car does not make a sound when I lock it. Also the airbag light just popped up out of nowhere so im unsure if theres a wire that got loose somehow which is a bit scary
The contact owns a 2015 Dodge Journey. The contact stated while driving at 20 mph, the airbag warning light illuminated and started to turn on and off. The contact called local dealer moss bros. Chrysler Jeep Dodge Ram located at 8151 auto dr, riverside, ca 92504, (951) 688-6200, where an appointment was a scheduled for May 20, 2019. The vehicle was not diagnosed or repaired. The manufacturer was not informed of failure. The failure mileage was not available. The VIN was invalid.
Tact recall we were T-bone by range rover, whose airbags did deploy, ours did not. We were traveling at 20-30 miles per hour the other car was traveling about 40-45 miles per hour. The impact was the complete front end of our car more impact on the passenger's side; the passenger seat was broken.. neither air bags located in the car deployed. Our car was declared a total loss $12,500 worth of damage.
My airbag light has been illuminated for some time now. It goes off and on but for several days it's been on constantly. I called Dodge because they're is an open recall for something totally different. I mentioned this and they said there's is no recall for it but I can pay a $130 diagnostic fee to see what's wrong. Now, I've searched this website and I have see the very same complaint from several consumers. Shouldn't that raise a red flag!" why are we all having the same exact problems with the same exact make and model" I will be contacting Dodge and have them do something about this. I have a 16 year old driver and I can't in good faith even put her behind the wheel. I will never purchase another Dodge. Every since I have purchased this car it's been recall after recall. I've never in my life had this problem with my other cars and it's insane! I'm calling Dodge!
A D V E R T I S E M E N T S
- Jonesville, VA, USA