This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am experiencing intermittent issues with the illumination of tne interior lighting to include the 4.3-inch touch screen display, the ts display has at times not illumintated for up to a full minute. Also at times the interior lighting will dim for no reason, no external lighting has changed to cause this to happen. Uconnect often will have issues with connecting to phone. The illumination issues occur either after the vehicle has just been started or it has occured while driving. We are also expereincing issues with the brake being difficult to press down on when attempting to start the vehicle, either with the remote start or without. We recently have taken in the vehicle to have it inspected and they did not see any issues. The dealer did not even think about updating any software which might resolve this issue, as I am seeing online here: www-ODI.NHTSA.dot.gov/owners/searchresults.action?searchtype=prod&prodtype=V&targetcategory=a&activetab=3&searchcriteria.model_yr=2015&searchcriteria.make=Dodge&searchcriteria.model=Journey&searchcriteria.prod_ids=1978691
Have received two notices regarding the defective anti-lock brake system module. Dealer says they will call when part is available. Should I be concerned for my safety" why is this taking so long to resolve"
The contact owns a 2015 Dodge Journey. While driving 15 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was taken to be diagnosed, but the mechanic was unable to duplicate the failure and there was no fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
While driving down the highway the left side window switch started to smoke. He pulled into a parking lot and turned the vehicle off and the smoke stopped. He then started the vehicle back up and fire came out of the window switch.
The contact owns a 2015 Dodge Journey. The contact stated that while driving at low speeds, the vehicle stalled. Moments later, the vehicle was able to be restarted and the vehicle operated as normal. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 2,400.
- College Station, TX, USA
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This is the third time in 3 months... the check engine light turns on, goes off, then the fuel cap light comes on. The first time we were told it was a sensor and there was a minor vapor leak detected so Dodge replaced the sensor. The second time it happened, there was a major vapor leak detected so they replaced the gas cap. This is the third time and are waiting to see what is causing it now. Also, yet another issue occurred in which the air bag light came on and the air conditioning fan would not blow, supposedly that situation resolved itself although this was witnessed by the service department at the dealership because they could not recreate it. Finally, we purchased a 4 cylinder and live in a climate that gets up over 115 degrees. When accelerating, the A/C blows warm. The service department has stated that this is a known issue with the 4 cylinder Dodge Journeys.
The contact owns a 2015 Dodge Journey. While driving approximately 40 mph, the check engine light illuminated, the gauges failed to operate, and the vehicle shut off. The vehicle restarted after one attempt. The dealer stated that the body control module failed. The body control module was replaced, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,400.
When I attempted to start the vehicle by placing my foot on the break and pressing the start engine button, the car initially began to start but then shut off (it was on a half tank of gas). I released the break, and then made a second attempt; pressing the break and pressing the start engine button. This time the engine repeated the initial vehicle start sound (as if it were coughing), until I hit the start engine button to turn cancel the process or turn the engine off. The vehicle started successfully on third attempt. When I got home, I noticed that the vehicle's engine icon was on - not blinking, just on. I turned off my engine, and then turned it back on and the engine icon lit up again. This morning when I was discussing it with my husband he let me know that a few days ago the Journey hood was popped. I don't even know where the hood popper is, and none of my personal belongings got snagged on anything so I don't believe I am the one who popped it.
The contact owns a 2015 Dodge Journey. The contact stated that the service engine and traction control warning lights flashed. In addition, the gear was difficult to shift out of drive. The vehicle was taken to a dealer where the failure could not be replicated. The vehicle was taken to a dealer on a second occasion where it was diagnosed that a lever failed in the transmission pan. The vehicle was repaired. Additionally, the contact stated that while driving approximately 40 mph, the vehicle stalled. The contact was able to restart the vehicle but the failure recurred. The vehicle was taken back to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,500.
A D V E R T I S E M E N T S
- Chaska, MN, USA