10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
46,218 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey engine problems

engine problem

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2013 Dodge Journey Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #10

Sep 012014

Journey

  • 53,000 miles

A D V E R T I S E M E N T S

The 2013 Dodge Journey's VIN number is: 3C4pdcab9dt2241. The national highway traffic safety admistration has stated to me that the recall for the engines's cover recall has passed the 60 day grace period. To ensure satisfactory recall performance and rectification I would like for this vehicle to be brought back because of the recall and a horrendous smell that started in 2014 and continues today. The smell so terrible contributed to coughing, allergies, sneezing and itching from myself and other passengers. The smell as since been diagnosed again and August of 2015. I have not picked up this vehicle from darcars of new carrollton because of the recall and the smell that has yet been fixed. This vehicle has been in and out of the shop at least 17 times, including 4 times for brakes, 4 or more times for a scheeching sound and 3 to 4 times for the smell that has cost molding/mildow. I have contacted the following organizations along with the case number. 1. Dodge case management- case#: 27627943, Office Of Defects Investigation:case#: 10775926, mopar vehicle protection plan: Case #: 38205462 and Mr. Brian E. frosh office, Maryland attorney general's office - case #: MU258042. Henceforth, I have spoken to management at the dealership as well as Dodge case management abut my total disability. I have since been placed on total disability in which my orthopedic doctor as stated my stress level and the wear and tear on my knees can not take on any more driving. I have had 4 orthoscopic knee surgeries, sprain ankle and carpal tunnel that make my pain level each day unbearable. It is now that I say to you that I would like for this vehicle to be brought back because of the defects and the recalls that has yet been fixed. The 60 day law applies to this vehicle. I look forward to a speedy approval as to buying back this vehicle. I have documentation to support this claim.

- Lanham, MD, USA

problem #9

Jul 282015

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact stated that there was a strong abnormal odor inside the vehicle. When the ignition was in the off position, an abnormal noise was heard. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the failure. The failure mileage was not available.

- Lanham , MD, USA

problem #8

Jul 152015

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure.

- Fort Stewart , GA, USA

problem #7

Aug 032015

Journey

  • 80,000 miles

A D V E R T I S E M E N T S

Without warning one day the car started smoking then caught on fire right while I was driving on the hwy. I quickly jumped out on the hwy almost into traffic trying to get away from the SUV thet within seconds quickly engulfed into flames. I could have been killed. The dealership made no mention about the defects or repairs. I would like to file a complain/lawsuit to seek a full refund along with damages, pain and suffering.

- Douglasville, GA, USA

problem #6

Jun 072013

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. In addition, while driving at any speed, an abnormal ticking noise emitted from the engine. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Chicago, IL, USA

problem #5

Aug 142015

Journey

  • 65,000 miles
The contact owns a 2013 Dodge Journey. The contact stated that the service engine warning light illuminated frequently and there were strong fumes of smoke emitting into the vehicle. The vehicle was taken to a dealer where a code was reset more than twice, but the failure recurred. The vehicle was included in NHTSA campaign number: 15V431000 (engine and engine cooling) and was unable to determine when the part and permanent remedy would become available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Albert Lea , MN, USA

problem #4

Aug 062015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Lincolnton, NC, USA

problem #3

May 282014

Journey

  • 34,536 miles
The contact owns a 2013 Dodge Journey. While the vehicle was parked, the contact heard a loud whining noise coming from the engine. The vehicle was taken to the dealer for diagnostic testing and repaired. The details of the repair were unknown. The manufacturer was notified. The VIN was unavailable. The failure mileage was 34,536. MA 04/04/15 updated 10/19/2017

- Huntesville, AL, USA

problem #2

Dec 152014

Journey

  • 32,654 miles
Turned car on and feels like the engine is stuttering need to make trip to dealer. Suspension noise coming from the front. Truck has been taken to the dealer numerous times on the suspension issue. The first time they said they lubed the bushings and every other time they say there is nothing wrong with it. This truck is a safety hazard for my family.

- Allentown, PA, USA

problem #1

Jun 102014

Journey 4-cyl

  • 29,364 miles
I could not set the cruise control without hitting the steering wheel. Once I got the cruise control set to 75 mph I could not get it to turn off. I hit the brakes 5 times before it would decelerate. Once the cruise control turned off there was a sudden hard shift on the engine and a loud knocking sound.

- Dallas, TX, USA

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