This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the 2013 Dodge Journey brand new on March 2013. My Journey only has less than 21,000 miles on it and yet the V6 misfires causing the gas to fill the (all the way to the muffler) back and front (engine) of the vehicle, I found this out when I turn on my car Saturday morning, the car started shaking and I could smell the gas fumes filling up the inside if the car. I drop it off to the repair shop and I was told, I was lucky that it didn't caught on fire.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light and engine warning light illuminated. The approximate failure mileage was 15,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided. Parts distribution disconnect.
- Fort Worth, TX, USA
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The contact owns a 2013 Dodge Journey. The contact stated that there was oil leaking from the vehicle but it was unknown from which component. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,200.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Journey. The contact received notification of nhsta campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling ) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. While driving approximately 10 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact continued to depress the accelerator pedal, the rpms increased, and the vehicle lunged forward. The failure recurred on several occasions while driving 35 mph and less. The vehicle was not taken to the dealer or diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. The VIN was unavailable.
I was at the drive in movie and had the truck running for part of the movie. I shut the truck off and just listened to the rest of the movie via my radio and had the lights off. When the movie was over I I could not crank my truck. You could see the lights on in the inside but my truck dash said my key was not in vehicle of which it was. Then it said vehicle not in park of which it was. My uconnect screen kept trying to load and would just keep going out. I had 3 people try to jump it just in case the battery was dead even though I knew it wasn't including the tow service for my insurance. None of this worked. I had to get the vehicle towed home now I can not lock my vehicle cause it has no power. My dash says my key is not in the vehicle of which it was and that the vehicle is not in park of which it was. Now on my dash it says the following lights are on: Etl electronic throttle light, air bag warning light, and mil malfunction indicator light. I saw a lot of complaints about this on google and youtube when I search this issue this has got to be fixed caused I am a doge fan but I can not keep a vehicle that I am paying on and it doesn't work. Help
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V431000 (engine and engine cooling) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Engine beauty cover may detach and fall onto catalytic converter and catch fire. Dodge sent out the recall and has yet to supply any parts to the dealers to correct this issue. Issue has not happened yet, but my wife drives this car everyday with our baby in it. Recall notification code is R32
The 2013 Dodge Journey's VIN number is: 3C4pdcab9dt2241. The national highway traffic safety admistration has stated to me that the recall for the engines's cover recall has passed the 60 day grace period. To ensure satisfactory recall performance and rectification I would like for this vehicle to be brought back because of the recall and a horrendous smell that started in 2014 and continues today. The smell so terrible contributed to coughing, allergies, sneezing and itching from myself and other passengers. The smell as since been diagnosed again and August of 2015. I have not picked up this vehicle from darcars of new carrollton because of the recall and the smell that has yet been fixed. This vehicle has been in and out of the shop at least 17 times, including 4 times for brakes, 4 or more times for a scheeching sound and 3 to 4 times for the smell that has cost molding/mildow. I have contacted the following organizations along with the case number. 1. Dodge case management- case#: 27627943, Office Of Defects Investigation:case#: 10775926, mopar vehicle protection plan: Case #: 38205462 and Mr. Brian E. frosh office, Maryland attorney general's office - case #: MU258042. Henceforth, I have spoken to management at the dealership as well as Dodge case management abut my total disability. I have since been placed on total disability in which my orthopedic doctor as stated my stress level and the wear and tear on my knees can not take on any more driving. I have had 4 orthoscopic knee surgeries, sprain ankle and carpal tunnel that make my pain level each day unbearable. It is now that I say to you that I would like for this vehicle to be brought back because of the defects and the recalls that has yet been fixed. The 60 day law applies to this vehicle. I look forward to a speedy approval as to buying back this vehicle. I have documentation to support this claim.
The contact owns a 2013 Dodge Journey. The contact stated that there was a strong abnormal odor inside the vehicle. When the ignition was in the off position, an abnormal noise was heard. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the failure. The failure mileage was not available.
A D V E R T I S E M E N T S
- National City, CA, USA