This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I purchase my car, the radio has gone out of conto andconstinley keep changing the channels and won't stop. While driving my radio and HVAC turned off and interior light came on. Now my gears hesitating to shift (sticking) when turning making a loud thump. This all happens while driving on a highway, street. If I hit a bump, my radio would change channels
The instrument panel which controls your ability to turn on radio, tape player, and heating/air conditioning has gone out. I purchased this car in November 2013, and it's unfortunate for me that I did. Another failure of this automobile is when it rains heavily, my back doors fill with rain water. You can hear it inside of the doors. It makes me believe that the car was in some type of flooding condition. My back wheel on the drive's side also has a brownish-red tinge that appears to be rust. I am disappointed. Did I see the correct report of the reliability of the car? when you place the key in the ignition and start, or use any of the modes on the ignition, the screen was constantly stating, "loading, " and it turned black and is out. This happened before in 2014 and I thought that maybe it was just a glitch, but it isn't.
I drove my vehicle for about 30 miles, upon arriving home and removing my children from the car I smelt something burning. I couldn't locate where the smell was coming from and just decided to keep an eye on it. On the 21st of July again after driving a decent amount, maybe 25 miles, and removing my children from the car I smelt burning. When going to the passanger side of my vehicle the smell was stronger, at that time I noticed smoke coming from my rear passanger tire area. I have taken my vehicle to two seperate mechanics, including the dealership where I purchased my car and have been told different things as to what exactly is wrong. I also happen to be 4 days away from my warranty expiring and have a feeling that may be causing the difference in diagnosis. I have spoken with Chrysler directly and also have been told that my warranty will not cover anything if the dealership does not figure out the issue by Tuesday (the 28th and last valid day of my warranty) even though the complaint and diagnosis had been made today. I have been aware of a recall on other 2012 Dodge Journey's but according to various recall information sites my vehicle does not fall in the manufacturing date range which I do not believe should be excluded since it is having the same issues as what the recall was put out for. Between both mechanics I have been told brake pads need replaced, rotors need resurfaced and/or replaced, and one of the mechanics expressed that there was either a caliper issue or brake line issue which would be causing the burning and smoking (my vehicle is only 3 years old and only has 24K miles on it.) Dodge has refused to acknowledge this issue which is covered by my warranty and the warranty will not pay for the replacement unless Dodge says the caliper/brake line has an issue.
My daughter was driving the car when the ABS light lit up and never turned off. Then the add service light came on. The car barely stops like the brakes are just given out. Mind you there is less than 30K miles on it.
A D V E R T I S E M E N T S
- Smyrna, DE, USA