This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The antennae allows water to enter underneath it, seems its not fully sealed all around and it allows water to enter vehicle. Liner has water rings and rear left floor gets pretty damp. Saw the same water rings in a 2010 Journey. Rusting out any metal and or electrical components not seen.
The contact owns a 2012 Dodge Journey. While operating the vehicle, a chemical odor was present. The contact became ill from the chemicals used to manufacturer the vehicle. Medical attention was not received. Salinas valley Ford Lincoln (1100 auto center cir, salinas, ca) was notified and did not assist. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 78,000. The VIN was unknown.
Our back-up camera goes dark frequently or flips upside down while backing up and we almost hit a childt that ran behind us suddenly. Also, the vehicle won't shift into low gear when in automatic and going up hills, but shifts in manual, and it suddenly just slows down while in drive, which has caused us to almost get rear-ended several times. Finally, our tire sensors show low pressure, but when we replaced them all the tire symbol still showed up. Because our engine light is on, we took it in for a diagnostic. We were told the only problem is that we need a software update that would correct all these problems. We were told we would have to pay for it, but it seems it should be a recall item because of the safety issues.
The vehicle was parked in my driveway. I tried turning on the car and it wouldn't turn on. All the dashboard lights work, it locks and unlocks with key, absolutely everything works fine but won't turn on even after replacing with a new battery. This issue is ridiculous and Dodge needs to fix it asap. I will never buy Dodge again.
- Weslaco, TX, USA
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My electrical system totally failed on my 2012 Dodge Journey, I have had over 20 fires under hood of this Dodge Journey I have taken the car over and over to the dealership over a 4 year period they say the Dodge told them not to repair the car, so on 2/28/2018 the 2012 Dodge Journey was totaled by fire, the total car blow up under the car when the electrical system failed the converter fill with gas me and my family nearly died that day to this present day there has been nothing done about these problems before this happened the wiper, the radio, everything would turn on without a switch beening turned on......I nearly had a head on that day 2/28/2018 becauce I had limited steering and brakes when the car blow up, can someone at this Agency help with anyof these problems, also there was serious personal injuries that day as well.. please reply, I have found a lot of other people online with the same problems, always 2012 -2013 Dodge Journeys with 2.4 liter engines please help.....
I was driving on very busy highway I-270 in columbus Ohio my car stop on me on the highway that happens back in 2/14/2018 I started it back keep going luckily no accident occurred through that week continue doing it I take to shop get it fixed.on 7/3/2018 he started it's again am scared to drive my car that am paying for I don't know what to do he cost much last time I fixed it. His making strange noise from the dashboard often I don't know where the noise is coming from am really scared to put my family in its because that our family car
.... takata inflators.... I wrote a complain today I wrote a wrong dates it was last Thursday April 5th that I took my car for recall appt April 5th and they did steering wiring and cover for engine and umm I started to have problems after recall on late Friday on the 6th of April which is Friday my car wont start all week I dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 so I am waiting for dennis dillion to call me Monday I had no problems bofore the recall none its not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lights blinking and everything else is coming on for no reason and goes off and on and I dont know what they did... bofore I did not have any leak either as well I could not start at all.. I been stuck home all week... I didn call until yesterday they were closed and they didnt call so I am waiting I dont know why I waited to long I was hoping it be the battery its not the battery. Seems like elctrical problem or PCM whatever is going on I have no glue because I didnt have any problems bofore the recall I still paying my car payments jeez
The heater works great on the driverside and blows cold on the passenger side no matter what you do.autostart doesn't work when it's cold out, thought that was the point of it but guess not.makes a really loud winding noise when I starting it, also goes into gears hard most of the time. Got the hard to find 225/55/19 tires on it and my brakes make a lot of noises. My front end makes a bunch of popping and grinding when turning left or right going forward or backwards, heatsheild is falling off around the driveshaft. Service all wheel drive light comes on often, the park assist stopped working, taillights flickering often, one of my fobs works when it wants to even with a new battery.driver seat is also starting to act up to having to wiggle the switch around to make it work. No one wants to fix the problems with my Journey rt making me regret getting this SUV I was practically forced into buying/trading it and when I went to the place of purchase a few days after getting was promised these issues fixed and I'm still waiting will not put my children in this car going to get rid of this nightmare soon as I get the chance since this so called 4star safety raiting is bs don't feel safe at all
While in motion my car cutt off on several occasions but came right back on. Last night while in motion my car completely shut off and did I not turn back on. I take good care of my vehicle as far as maintenance. So far I've spent a lot of money on a vehicle that I bought new. I've had to replace the alternator and also replaced the thermostat housing. I got all the work done at the dealership where I bought my car.
My ABS light on the dash illuminated a month after purchasing this vehicle. The dealer shut it off. It stays off a day, month or several months. There is no way to determine how long it will remain off. Every time I get an oil change, it is turned off. Last week, it would not turn off. I would not be concerned but winters in Michigan require the ABS functioning. Not sure if this is a problem with other Journeys but before spending several dollars on repairs, I though I'd contact you.
I'm experiencing an odor that is coming through my vents, it smells like antifreeze but then the odor changed and it smelled like anesthesia and had an effect like it as well. I was driving on my way home from work and had the air-conditioner running (summer 2016) my eyes started to get blurry and the smell was taking over me, I said to myself I think I'm about to pass out ( it was a feeling like I was going under to prepare for surgery) I quickly let the windows down to air out the car. And then I was fine. I did not run the air the rest of the summer. Now that it is winter I was running my defrost and the same smell was there so I quickly defrost and aired out the car. Also with it being cold and turning on the heat I still get that anti-freeze smell. Sometimes when I am not running anything through the vents a whiff of the smell comes through. I had my car serviced and looked at but they could not find anything wrong and could not detect the foul smell. Each time I and these encounters I was driving both in the city and on the highway. This started in the summer of 2016 and it is still happening as of 3/17/17
I was driving my SUV and while driving my truck stalled and I could not turn it off for several means. The steering wheel locked up and my push start button would not let me turn it off to restart. After 10 mins it let me restart. I had it towed to a car repair shop and they can not find anything wrong. The first shop told me that my oil was mixing with my coolant and visa versa. I then took it to the main shop to have it looked at and they say it's nothing wrong. I just drop my kids off moms before this happen and I just got off the interstate, the possibility of it cutting off while my kids are in the vehicle is dangerous.
We had issues with the differential, updates needed and Dodge has no clue. But now this...we have a 2012 Dodge Journey that is acting very strange. It started with the headlights being on, even when they were off (we do not have automatic lights)...then after the car was off, the headlights would flash on and off every 10-30 seconds, we would have to undo the battery to keep it from dieing. We replaced the headlights switch and it still does and added a symptom. When my husband would manually lock the doors, it would unlock by itself. We were told it was the tipm which has to be done by Dodge. Not sure what it will do next!
Crankshaft sensor and 2 camshaft sensors had to be replaced. Going uphill on a bridge that I travel 2X a day for 365/year, it decided to cut off while going up the bridge, I went from 52 mph to 0 mph and coasted to the foot of the bridge, it would sputter when trying to turn on and then after 20 - 30 mins, it turned on as if nothing happened and I drove home. The next day tried to drive over the bridge and it did the same thing going up hill. It just stopped. Mechanic says I had 2 bad camshaft sensors and 1 bad crankshaft sensor. The car still hiccups and shutters and acts like it is going to cut off again as I go uphill with the air conditioner on. I really believe in my heart the air conditioning is draining the power and somehow causing adverse affects elsewhere, I just dont know how I can prove the correlation. I don't feel like replacing those sensors is the end all to the story. I just don't know what else to do.
Car has periodically stalled while driving 10+ times over the last six months. It has been to the dealership and they attempted fixing a couple of items...one was under warranty and one cost over $200 to repair. Yet, the car stalled again two times a month after the last repair. Stalling usually happens while slowing down and about to make a turn. It has happened three times while pulling into my driveway, which has a slight incline.
I purchased a used 2012 Dodge Journey in September 2015 from lakeshore Chrysler Dodge and Jeep of slidell, Louisiana. We have had nothing but problems since driving off the lot. Found out after purchase that the car was not inspected prior to dealership reselling it. Before I even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off. We have numerous electrical/computer issues. The air, radio, touch screen, lights, all got off randomly. The system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate. We have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-A-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
I have tried to get my vehicles in for their recalls however the dealership can never get the vehicles done in a reasonable time frame. I can make an appointment and have everything set up for a 30 minute fix and as soon as the car gets there it's well we will need to keep it for 48 hours before we can work on it. My other vehicle is a takata recall and it's been on a waiting list for over a year to came in.
I'm not sure where this falls under since I never experienced this issue until this past Sunday. My hatch/trunk area opened one minute and when I attempted to open it again it did not open. There is no way to open it and there is no emergency latch, switch or anything to open it from the inside. I feel this is a major safety issue. Any advice will be appreciated.
A D V E R T I S E M E N T S
- Beaumont, TX, USA