CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent non-function of power windows, interior dome lights and dash lights cannot be activated or controlled with steering column controls, rear wiper washer motor activates when rear wiper is turned on, but turns off when the controls are advanced to the spray function. Keyless unlock intermittently non-functional. Took vehicle to dealership and was diagnosed as a faulty totally integrated power module (timp). Unfortunately the Journey was omitted from the timp recall campaign leaving the customer on the hook for the repairs. This vehicle should be added to the recall list as it poses a safety risk of lack of wipers and other possible safety issues while driving.
Intermittent non-function of power windows, interior dome lights and dash lights cannot be activated or controlled with steering column controls, rear wiper washer motor activates when rear wiper is turned on, but turns off when the controls are advanced to the spray function. Keyless unlock intermittently non-functional.
The contact owns a 2010 Dodge Journey. When any of the doors were opened, the horn sounded and the windshield wiper blades moved approximately a half inch. The contact believed that the failures could affect the lights and the battery could lose power. The vehicle was taken to the dealer where it was diagnosed that the totally integrated program module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 162,000.
The contact owns a 2010 Dodge Journey. While driving 40 mph, the head lamps flickered and failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 137,000.
Driving down the interstate, all of a sudden my heating/cooling would shut off along with my radio. Then it would come on. It did this several times. Shortly after that, my turn signals no longer worked and it caused me to almost get in an accident. I was driving approximately 65-70 mph. It continued to do this even after stopping. A week later, as I got up to go to work in the morning, it wouldn't start. It would just click when attempting. It wasn't sending the signal to the starter to get it going. I was stranded. I feel like my vehicle is possessed and it's really scary.
- Rock Falls, IL, USA
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My vehicle has an ignition issue. The key will turn back to acc mode while trying to start or going down the road. This has been reviewed by beaman auto in murfreesboro, tn and they agree that the ignition is the issue. The dealer/Chrysler refuse to deal with this under the ignition switch recall.
Vehicle has intermittent problem where, when starting, only a "click" sound is heard, and engine does not start. Told originally, that the battery was bad. It was replaced. Problem recurred. Then told the alternator and starter were bad, so they were replaced. The problem recurred. Service department told us that software on the "computer" needed to be updated, so that was done. The problem continues to recur. When vehicle won't start, jumping it won't help. We have to just try over and over again. Sometimes it starts after a few tries, sometimes we have to wait 20-30 minutes before engine finally starts. One instance, the vehicle didn't start for an hour. The last communication with the dealer, after having this problem for a number of years, was that they can't fix it because they have no idea what is wrong. This was after spending hundreds of dollars on what turned out to be unnecessary repairs
The contact owns a 2010 Dodge Journey. While attempting to start the vehicle, it failed to start without warning. The vehicle was taken to the dealer where the starter and battery were changed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Journey. The contact stated that while in park, the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to multiple independent mechanics who diagnosed that the alternator, starter, fuel pump and ignition needed to be replaced. The vehicle was repaired. However, the failure recurred. The vehicle was then taken to a dealer where it was stated that the key was unable to connect to a sensor in the ignition. The manufacturer was not notified of the failure. The failure mileage was 89,000. The VIN was unavailable.
The horn goes off intermittently sometimes just sitting in the driveway. This is dangerous as fellow motorists or pedestrians think that I am blowing my horn at them.
Rear door locks will not open with the key fob or by pushing the unlock door button from inside the car. If you manuall open the rear doors by pulling up ont he knob they will not lock when driving or with the key fob or by hitting the door lock butoon. This is a known issue and Dodge Chrysler will not fix
Horn beeps at random times, while parked in driveway, while driving, etc. This causes a severe issue when your horn beeps at others for no reason when driving down road. This seems to be a known issue with this model, however it appears Chrysler doesn't fully understand the cause or fix.
The contact owns a 2010 Dodge Journey. The contact stated that the engine failed to start. The vehicle was not diagnosed nor repaired. The manufacturer was notified. The failure mileage was 59,000. Updated 10/05/16
The horn randomly honks without pushing the horn button. This happen both while sitting unattended as well as while driving. Very distracting to both driver and others driving near by. We had to pull the fuse's disabling the horn to be able to drive the car. Dealer has been unable to resolve. It appears to be a common problem as you can find videos online of the make and model doing the exact same thing our car does. Why isn't there a recall on this unsafe condition?
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle required multiple attempts to start. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
A D V E R T I S E M E N T S
- Manchester, IA, USA