CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
63,976 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was sitting in my apartment when my daughter came in and asked why my car was running, I have my key sitting 100 yds from the car, I turned the car off went back inside and 10 min later it started again I used the door lock to lock it this time, it haven't started by itself since I started doing this. Now when I get within 10ft of the car it will unlock and roll down the windows I don't even have the key in my hand. I can' T have this happen any more help.
The contact owns a 2010 Dodge Journey. While driving various speeds, the ABS, check engine, and air bag warning indicators illuminated and the vehicle stalled. The contact stated that the vehicle would restart after it was parked for awhile. The vehicle was taken to the dealer (bill luke, located at 2425 w camelback rd, phoenix, Arizona 85015), but the cause of the failure was unable to be determined. The dealer mentioned that the vehicle may be included in NHTSA campaign number: 14V373000 (electrical system, air bags) and suggested that the tipm be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
We have a 2010 Dodge Journey that began to have multiple and bizarre electrical issues. The horn began honking randomly and sometimes it just wouldn't start. Now we have battery issue. We replaced the battery but even the new battery drains overnight. I'm paying notes on a vehicle I cannot drive. I was fired from my job (attendance) and desperately need my vehicle to drive so I can get a new job.
The contact owns a 2010 Dodge Journey. The contact stated that the horn sounded numerous times without warning within less than a month of owning the vehicle. The dealer was unable to replicate and diagnose the failure. The contact was uncertain if the dealer would be able to provide a solution. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 50,000.
I have had several incidents with this vehicle. On two different occasions as I was driving, as I began to brake, I lost all power and on two other occasions the vehicle wouldn't start and I had to call to get a jump, but was told my battery is good both times. The last incident happened on 4/23/2017 at 8:30 pm est. I got in to start it, but it wouldn't start and I called a service tech, who came out to jump start it, only to tell me that my battery is fine and that according to his equipment working properly. He was unable to start the car; however, I started it without incident this morning, but who knows how long before it wont star or just stops running as I'm driving and I lose lights, brakes, etc.
- Brooklyn, MD, USA
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The contact owns a 2010 Dodge Journey. While driving various speeds, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and removed the key from the ignition. The contact was able to restart the vehicle, but the failure recurred numerous times. In addition, each time the vehicle stalled, the key had to be removed from the ignition to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be diagnosed unless the failure occurred while in their possession. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was made aware of the failure. The failure mileage was 76,719. Updated 10/17 consumer stated spitzer & Chrysler was unable to confirm issue when running diagnostics as the issue did not happen while they had the car to test. Car stops while driving without warning. It starts up once key faub is taken out and put back in ignition. Consumer has to coast to a stop as all mechanical devices shut down & wheel becomes difficult to move. Updated 9/27/18
On April 1st 2017 while driving home after an oil change and tire rotation job by a Dodge dealership, I noticed smoke coming under the driver's dashboard side and burning smell, after exiting the freeway. The dashboard went "dark or blank" but came right back on, and my wipers turned on by itself. I don't have control of the wipers while they are "on" and it will turn itself off as soon as the dashboard lights are back. The smoke and burning smell didn't last long. It happened fast without warning and gone quickly. It stopped by the time I found a safe parking spot. While parked, I found out that I lost my lights (headlights, tail lights and signal lights) but the horn, power windows/doors/locks and radio are still working. My dashboard indicator showed something about "fuse" warning. I called the Dodge dealer (who just performed the oil change) and told a service advisor what just happened. I told the advisor that the "engine light" came on but it is steady and not flashing. Back at the dealership, I told the service advisor that my dashboard went "dark" & wipers combo again at least 3X on the way back to the dealership. The service advisor checked the Journey and came back with the bad news of melted dashboard harness / instrument cluster damaged due to an "electrical short" and cost of about $5K repair. The dealer don't know what caused the "electrical short". filed auto insurance claim and they are not covering it (not comprehensive) because there's no fire (contained) and they are calling it a mechanical breakdown!
The contact owns a 2010 Dodge Journey. While the vehicle was parked, the interior lighting and instrument panel illuminated, and the horn and headlights spontaneously sounded and illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
In February 2017, vehicle started randomly honking in the middle of the night parked (off) in the garage and went off intermittently for several ours. Had to pull the fuse to get the horn to stop honking. Took to mechanic first time (the couldn't replicate issue) and had car battery replaced- got home 1 hour later and it started again. Took into Dodge dealership and they couldn't replicate the issue either but replaced the key fob batteries and seemed to work for a day. Started all over again. Took it in for the 3rd time (in a month) and had horn wiring harness replaced. Lasted 3 weeks and now its in the shop again for the 4th time and still cannot determine what the root cause is as they claim its not throwing out any "codes" to show what's wrong. Dealership has contacted Chrysler and the aren't sure what to do at this point either.. help!!
Horn activates on its own and intermittently. This occurs while driving and while stationary and off. Turn signal - when right signal is engaged the interior dome light turns on. This occurs only while driving. Air bag dash warning light stays lit on dash and makes a "bing" sound this occurs only while driving. It turns on and off only while driving. Window switch - driver side window switch functions intermittently. This occurs while in motion and stationary.
Car "froze"while driving. Alarm started going off. Windshield wipers and washer fluid and alarm kept going though I pulled over and shut off card. Suddenly it stopped. Turned car back on, check engine light was on then turned off. Now door locks don't work, back hatch won't open. Washer fluid is low. Key fob does not work.
The horn blows intermittently both while driving & when off & parked. This has startled drivers & pedestrians. It has also awoken my neighbors at 3:00am. I see numerous complaints on line but my Dodge dealer is not aware of any problems.
The horn blows intermittently both while driving & sitting in the driveway. This causes a dangerous situation while driving & waking up my neighbors at night.
We purchased our 2010 Dodge Journey SXT brand new in October 2010 for 30K (a rip of for sure) - being young, naive and our first brand new vehicle purchase. Within 3000 miles, we had to have all of the rotors resurfaced. The brakes have been replaced twice. A full set of tires twice. The car shut off while running three times, almost resulting in horrible accidents (this was due to the ignition issue that *eventually* recalled). The alarm would go off randomly and often without reason. The dealer of course, was unable to replicate the error. So we were left with no other recourse than the remove the fuse, which is totally unsafe but was the only option we had. Now, within the past 8 months or so, the battery has been going dead after being left without running for at least two days. The battery has been completely replaced with a brand new battery twice, and a full diagnostic scan was ran on December 22nd when the latest new battery was installed. They found absolutely nothing wrong as to why the battery was draining. Now, today, its dead again after two days being left sitting - another full set of brakes was replaced a month ago - and yet another rotor needs to be replaced, as there is no salvaging this one. This car only has 60K miles on it. We have absolutely zero chance with the Virginia (where we purchased the vehicle) 'lemon law', as any issues need to be reported within 18 months of the delivery of the vehicle. This vehicle needs to be completely recalled and all the issues need to be fixed by Dodge. We're underwater for sure on our loan and at best, we'll only be able to get 3K for a trade in. Its a running when it wants to death trap and Dodge needs to make this right with their customers. We loved it when we first purchased it, but now we're apprehensive about what else we're going to have go wrong with it.
I was out of town parked at a store would not start. As I was waiting on someone to come help me then 30 mins or so later my car started up. My boys and I cut our vacation short because its very unsafe having your car not start in a place you know no one. We've changed the battery. The next month I was getting gas and it wouldn't start again. I had a person jump me and took it to get checked out and they found nothing wrong with the car. So a month and a half the car did it again I was at the mall and it wouldn't start. This is a horrible feeling not knowing when or if your car is going to start or not. We can't drive out of town in it because the uncertainty if it's going to start or not. Which it is unfair to my boys when we at least do something on summer break or fall break or even winter break and we can't even go outside of our city.
I have read that several others online have had similar problems and dealer can not fix it. I have had this car 3 months and at random times when you try to start the car it will not turn over, will not start. It is not the battery, it has been tested. It will not start when jumped, it at times will start in neutral, but the others you just have to wait until it decides to start, hours, sometimes days. It is electrical, possibly anit theft. I do not understand why this has not been recalled.
Car will not start. Just clicking noise in gear shifter and near glove box. After about 50 times trying then vehicle starts and is fine until next time which may be weeks, months or days.
After car sits over night car is started and drove less then 5 minutes and car will shut off with out cause. Loss of power steering and brakes. Car has to placed in neutral and restarted. Will crank over about 6 times a small then restart. This car is unsafe to drive. It doesn't matter how fast or slow you are going it will shut off.
The braking system has been a serious problem from the first month of my purchase.car was purchased in 2011, rotors & pads front replaced. Every year I replace rotors, pads calipers, even the master cylander. Recently an entire team of machanics worked several hours on the car, all were frustrated that they could not correct the brake problems. Said they have never seen anything like this before in their experience. Cost me $1000! another problem showing up is the car just shuts off while driving. This, after the key was recalled and replaced. This has just happened twice.
A D V E R T I S E M E N T S
- Lakewood, CO, USA