I have only had my vehicle for 5 months and still since day one have not been able to get dodge to replace a tire with a slow leak. I have been getting the run around and have been told to contact tire company on my own for replacement.

I was in the dealership about 3 weeks ago assuming that the vibration in the wheel was due to the tire when I was notified that it was the brakes that and that they would replace them due to a known issue. I left it for the day and when I picked it up they basically told me that they didnt have time to replace the brakes but they did machine the rotors. I have never seen a new car need to have the rotors worked on befor 10k mi. Not 2 weeks later and the vibration is slowly coming back. I contact chrysler for assistance because the dealership was taking the easy road and just completing a job as fast as they can with the band aid method. I was notified today that they are not required to do any more than they have already.

I bought this as my first brand new car and I am very disapointed that I have 66 more payments at $500/mo. for a vehicle that I dont feel safe to drive in. I will never purchase from dodge again. I am told that all the dealerships are franchise and that they do not have to do any more than what they want.

I have had more help and concern from a buy here pay here lot taking much less money from me !

We purchased our 2010 journey new, at 5k miles we replaced the brakes and rotars, fairly bothered by this. Now in May at 13k exactly we had to replace the brakes and rotars again. The dealership, Avondale Dodge has the most horrible customer service in the world. The service guy David said it was the way I drive. Really class action law suit. I will never buy a Dodge again, and I hope no-one else does either. I could have thrown my money in the toliet and been happier. Dodge Corp. office not doing much in the way of helping either.

I drove two other brand new vehicles and NEVER had a problems with brakes or rotors until well into the 60,000 mile area... and my mechanic told me during my first inspection - your rotors are shot. Take it back to the dealership. Of course because it was over 1 year old (when I got it back there) I had to pay $50 deductible and leave the car for the day. Now three weeks later, I was told the back rotors have the same issues - but this time it's not under warranty - at 15,000 miles. I have a call into Chrysler about this one... not a happy journey owner here...