We purchased our 2010 journey new, at 5k miles we replaced the brakes and rotars, fairly bothered by this. Now in May at 13k exactly we had to replace the brakes and rotars again. The dealership, Avondale Dodge has the most horrible customer service in the world. The service guy David said it was the way I drive. Really class action law suit. I will never buy a Dodge again, and I hope no-one else does either. I could have thrown my money in the toliet and been happier. Dodge Corp. office not doing much in the way of helping either.
im doing this on behalf of my uncle he has bought several gms in the past and always had brake proplems on purswaded him to buy a dodge because i had very good luck with the 4 doges i had . and at 36000 kms his rear brakes . seize up leaving him with nothing more tan burnt junk for brakes destroyed his rotors now looking at me to say great you got me to buy more junk not happy at all with the dodge jounery
I drove two other brand new vehicles and NEVER had a problems with brakes or rotors until well into the 60,000 mile area... and my mechanic told me during my first inspection - your rotors are shot. Take it back to the dealership. Of course because it was over 1 year old (when I got it back there) I had to pay $50 deductible and leave the car for the day. Now three weeks later, I was told the back rotors have the same issues - but this time it's not under warranty - at 15,000 miles. I have a call into Chrysler about this one... not a happy journey owner here...
My front brake pads and rotors worn out too quick 22000 miles. Thanks Auto Beef, I have finally had the chance to show the world that my Dodge Journey brake pads didn't last long enough!
A D V E R T I S E M E N T S
We purchased our 2010 journey new, at 5k miles we replaced the brakes and rotars, fairly bothered by this. Now in May at 13k exactly we had to replace the brakes and rotars again. The dealership, Avondale Dodge has the most horrible customer service in the world. The service guy David said it was the way I drive. Really class action law suit. I will never buy a Dodge again, and I hope no-one else does either. I could have thrown my money in the toliet and been happier. Dodge Corp. office not doing much in the way of helping either.
- Chantelle R., Goodyear, AZ, US