CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.

7.9

pretty bad
Typical Repair Cost:
$410
Average Mileage:
33,300 miles
Total Complaints:
125 complaints

Most Common Solutions:

  1. replace with good quality pads and rotors (50 reports)
  2. replace brakes and rotors (25 reports)
  3. not sure (19 reports)
  4. recall brake system (9 reports)
  5. Chrysler extending warranty to 36k miles (8 reports)
  6. Dodge did not pay a penny! (5 reports)
2010 Dodge Journey brakes problems

brakes problem

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2010 Dodge Journey Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #45

Oct 262012

Journey RT AWD 3.5L

  • Automatic transmission
  • 37,300 miles

A D V E R T I S E M E N T S

The vehicle is a piece of crap I have had this suv almost 3 yrs, bought brand new and had 2sets of brakes and rotors in the back and Brakes and rotors in the front, and part of the motor fixed. took it to the shop cause it would not start.I would never buy another dodge and would recommend it to anybody its a piece of crap.

- Tonya C., Maple Heights, OH, US

problem #44

Sep 272012

Journey SXT V6

  • Automatic transmission
  • 35,000 miles

third time had to bring my car in for brake problems...read my prior complaints on brakes for this car. 35,000 had to replace the front rotors (resurfaced at 16,000) and replace brake pads. I do not excessively use my brakes, this car is unbelievable how fast you go thru brakes. I have never had this problem before. Had this car for less than 2 years three fixes for brakes. Dodge says it's normal wear and tear, I told Dodge that if that's the kind of product they are building, I will not be buying anymore. No car should go thru that much brake wear with normal driving. Dodge even extended it's warranty of front brakes to 36,000 so they know there is an issue. I'd say so after bringing my car in 3 times for brakes within 36,000 miles. Don't want to risk the future expense, as this last one was covered (had a 100 deductible) from here on out on my my own for costs which are about 800 for resurfacing rotors and replacing brake pads. Getting rid of this piece!

- myshoemate, Honokaa, HI, US

problem #43

May 162011

Journey STX 3.5L V6

  • Automatic transmission
  • 33,000 miles

Shortly after buying our used 2010 Dodge Journey we had to replace the rotors and brakes. I didn't think much of it because it was a used car and was unsure of the prior use.

Update from Sep 23, 2012: Now I'm replacing my brakes and rotors again at 49,000 miles.

Update from Sep 23, 2012: I now have 60,700 miles and the car is badly shaking when I hit my brakes(from 50-30 MPH). I'm not in a position to trade this car off! It is sad that you pay all this money for something that is junk! To my knowledge Dodge is doing nothing about this issue! I will NEVER buy another Dodge!

- Ted C., Maypearl, TX, US

problem #42

Jun 202012

Journey

  • Automatic transmission
  • 9,120 miles

A D V E R T I S E M E N T S

Taken my car in for an oil change and let them know that my car would shake when i braked, thinking maybe I needed an wheel alignment much to my surprise the mechanic said I needed brakes and rotors...at 9,120 miles...really I thought he was kidding he told me that has happened with the journeys. I called Chrysler customer care ( customer don't care) nothing they can do I have to pay the deductible. When I was at the dealership after it sunk in I agreed to have this done but they were out of rotors an demand for rotors.. my beef is that Chrysler should have recalled this knowing their rotors were defective so now I have to pay I called and wrote this is wrong.

- Cheryl K., Macomb, MI, US

problem #41

May 012012

Journey SXT

  • Automatic transmission
  • 11,000 miles

We only have 11,000 miles on this car and the brakes and rotors have gone bad. At 12,000 miles, we just replaced them. Upon driving the car home from the shop, my steering was shaking really bad when I applied my brakes. They said replacing the brakes/rotors would help, and now it seems like it's worse! No clue what to do, as they keep saying they find nothing wrong! I'm furious and want to get rid of this car, but no one will buy it with this problem.

- btktropea, Apo, AE, US

problem #40

Aug 112012

Journey

  • Automatic transmission
  • 58,000 miles

I have never had this happen before with any car. i have a little old nissan sentra which is 10 years old and never ever had a problem and its been wonderful. I have had other cars as well and never experienced this in my life. the 2010 journey brake system is horrible; i bought this car because i have three children and thought it would be safe, but i regret it now. i am having all kinds of problems with this car. it would jerk and tremble each time i would stop even at low speeds; i was afraid the car wold fall apart and that i would crash. the brake system is not safe and Dodge should recall it for the 2010 models and extend the warranty to more mileage.

- Yesenia Z., Vista, CA, US

problem #39

Jun 012012

Journey STX V6

  • Automatic transmission
  • 21,500 miles

A D V E R T I S E M E N T S

I did not know what the problem was until I researched online. Chrylser should have sent out a notice of a problem and extended the warranty on the Journeys brake & rotor problem. My car was shaking worse that a leaf and I have been buying/leasing cars from chrysler for 20 years now. I may be thinking twice on my next purchase.

- Patricia B., Canton, MI, US

problem #38

Jan 022012

Journey 3.5L

  • Automatic transmission
  • 40,000 miles

this has been such a headache. I had my break pads replaced and was told that I need front and rear rotors. I just had gotten the vehicle in june of 2011. I had them changed. like 4 weeks later my breaks where making a horrible noise. I took it back to dealer and was told that the break pads where defective and had broken in half. they replaced them again. 3 months later i heard grinding to the point that when i would break it sounded like medal on medal. Now, i just had to replace the rotors again and break pads. If i would have known this was a problem with dodge, I would have went for another type of vehicle...

- Gabriela H., Upland, CA, US

problem #37

Jun 122012

Journey

  • Automatic transmission
  • 35,000 miles

Have had our 2010 Dodge Journey in he shop at least four times for brake problems. Went in recently and we were told it was a tire problem, the tires were brand new.

Went back in again and they said that they replaced rear pads and rotors. I inspected the rotors and there are deep wear rings in them and there is a ridge at the outside of the rotor indicating that they were not changed.

This is a safety issue that needs to be recalled and fixed.

- roryh, Montgomery, NY, US

problem #36

Aug 032011

Journey ES

  • Automatic transmission
  • 20,811 miles

First brake job at 14,074. Now 6,737 miles later and need brakes again!!!

- dshephard, Bloomfield, NJ, US

problem #35

May 102011

Journey ES

  • Automatic transmission
  • 14,074 miles

A D V E R T I S E M E N T S

Car les than a year old and brakes at 14,000 miles!!

- dshephard, Bloomfield, NJ, US

problem #34

Jun 042012

Journey ES

  • Automatic transmission
  • 36,201 miles

This is third brake job and my car just turned 2!! I wrote a letter to Chrylser requesting full reimbursement as I am just a couple hundred miles past 36,000 mile extended warranty..I assume I am going to have this same problem in the next few months! I expect a fair and reasonable result

- dshephard, Bloomfield, NJ, US

problem #33

May 252012

Journey RT V6

  • Automatic transmission
  • 30,000 miles

Had to have brakes (front and rear) replaced less than 1 yr ago at 15k miles, I now have to have them replaced AGAIN 11 months and 14k miles later and I am not happy. Chrysler should issue a recall and REPLACE THE DAMN BRAKES ON THESE VEHICLES! This is a safety issue. Enough with the half @$$ attempt of "extending warranties" and "deductibles". Stand behind your product and fix the problem. I would not be posting this complaint had they done this already and are now forcing me to go through this a 2nd time.

- Bryan G., Noblesville, IN, US

problem #32

Feb 282011

Journey SXT V6

  • Automatic transmission
  • 5,533 miles

I bought my car in Sept of 2010 and have had my rotors replaced 5 times 2/28/2011 at 5,553 miles Front Rotors 6/21/11 at 10,393 miles Rear Rotors 9/8/2011 at 12,775 Front Rotors 3/29/2012 at 19,028 Rear Rotors 4/18/2012 at 19,762 Front Rotors again Went to Dodge and filed a complaint they stated that it was 3 repairs or 15000 miles in a year on the samething so the Lemon law doesn't apply. Asked since I have had this done 5 times now was there anything they could do an they said their hands are tyed and tried to get the dealer ship to buy it back at a lose. Not happy.

- jlequin, Wilmington, MA, US

problem #31

Apr 252012

Journey SXT 4.2L

  • Automatic transmission
  • 20,000 miles

I have noticed shuddering of the car and the steering wheel shaking when braking.When I took it to the dealership to have it checked, they checked the front brakes, saying that I still have about 75% left on the pads. I was relieved until I heard the next statement from the service rep, informing me that the problem was in the REAR rotors, and that they would have to be replaced to the tune of $460. The service dept said that if it was the front brakes, it would be covered under the extended warranty (yes I got the letter, and brought it with me to the dealership), but the warranty did not cover the rear brakes. Great, so here we go. They are replacing the rotors, and the rep advised me to keep my receipt in case Dodge extends the warranty in the future. Bleh!

- Victoria W., Killeen, TX, US

problem #30

Apr 172012

Journey 4 cyl

  • Automatic transmission
  • 40,389 miles

The car is a 2010, it has 65000 km on it, mostly highway, sparing the brakes and it is going to cost me $1000.00 to fix a problem which is known, acknowledged by Chrysler.

Even the tech says yeah they suck

Great for me :(

Eating spam for the next month I guess

- Jason F., Caledonia, Ontario, canada

problem #29

Jul 152011

Journey SXT 3.5L V6

  • Automatic transmission
  • 12,000 miles

Have 2010 Dodge journey. at 12000 miles I took to the dealership because major shake in front end especially when breaking. They told me rottors were warped so not a warren tee problem. We could not afford for dealer ship to fix so we spent $250.00 to fix it. I now have 40000 miles on the car and am replacing the brakes and rottors for the 4th time cant afford to trade it off, I want chrysler to fix this. I am afraid to take my car on the road very far for fear it will fail.

- sdmasmith, Tempe, AZ, US

problem #28

May 012011

Journey ES V6

  • Automatic transmission
  • 12,000 miles

In 2010 my girlfriend purchased a brand new Dodge Journey. Having 3 kids she needed a new vehicle. At 12000 miles or so though she experienced a brake problem. Front then rear and not once but twice each. A thousand miles or so after the problem occurred and was corrected so we thought the rear rotors began to glow from being red hot and was easily seen if you were a neighboring vehicle. A complaint was filed with dealership and the rotors were changed yet another time but this time a rep from Dodge happened to be present. The rep stated due to the pads rubbing on the rotors all the time to much friction causing extreme heat. The rep modified the calipers and the problem no longer exists. Well, as of today have not experienced problem again.

- Shane W., Michigan City, IN, US

problem #27

Feb 182012

Journey 4 cyl

  • Automatic transmission
  • 13,689 miles

I purchased a dodge journey 2010 last year in january. It had only 60km on it. at about 6000km I had to replace my front rotors because they were warped....uh what?! Dodge said they would do it for me for no cost.... Then i get a letter in the mail saying there was an extended warrenty for these "faulty" breaks/rotors. I went down to the dealership and the guy at the front desk meerly laughed said he knew about it and I should be happy I got it done for free.....WTF?!?! So go ahead about to 11000km, driving down a hill go to hit the breaks and my foot was thumping away on the break pedal, and the steering wheel was shaking, pulll of to the side, I called dodge and they told me to bring it in right away. I go down there and they tell me it was a faulty set that they put on and would do it for no charge to me. Now i'm at 22031km and i need another new set!!! But here is the kicker the last dealership who did my tire rotation f*cked up my front tire and they have to chip, yes chip, off my front lug nut....ARE YOU F*CKING KIDDING ME?! Its day three and the tire is still stuck without my vehicle! The dealership ever so nicely gave me a loner after telling them this was bullshit!! The guy at the service desk told me that by driving up and down hills my rotors will warp that fast...I'm sorry i must have missed the sticker on the car that said don't but this if you live near a hill!!!! I'm sooooo upset with this vehicle, its my first new car and I bought it as my family vehicle and i'm getting married and will be having kids soon too. I'll be trading this in to get something different! for paying almost 30,000$ to get a sh*t vehicle, my parents have owned dodge trucks their whole life and haven't had half as many issues as this has....seems like every other month im in for something!

- Vanessa M., Abbotsford, British Columbia, canada

problem #26

Mar 112011

Journey SXT 3.5L

  • Automatic transmission
  • 11,228 miles

click to see larger images

premature brake and rotor wear

(2010 JOURNEY) ON 3/11/11 TOOK IN TO DEALERSHIP BCUZ BRAKING WOULD CAUSE A RT PULL & A SERIOUS VIBRATION ON FRONT END & STEERING WHEEL ALSO HAD GOT A RECALL FOR A K37 (ORC MODULE) LIVE 1 1/2 DRIVE AWAY SO I TOLD THEM ABOUT RECALL SERVICE DID RECALL BUT WAS TOLD THE ROTORS WERE CUT DOWN & SAME BRAKE PADS WERE PUT BACK ON,TOLD SERVICE THAT CUTTING DOWN ROTERS WEAKENS METAL & PUTTING SAME PADS DID NOT APPROVE,IVE DOWN BRAKE WORK IN MY LIFETIME USEING SAME PADS WAS NOT GOOD IDEA HE SAID IT WOULD BE OK,I SAID OK BUT DID NOT APPROVE, ALSO SAID NEVER HEARD OF HAVING ROTERS SCARING AT THAT MILEAGE LEFT DISAPPOINTED, WAS BACK AGAIN AT 17,774 ON 8/2 /11 IT WAS TWICE AS BAD HAD TO BE CAREFUL ON NOT BRAKING HARD & QUICKLY OR IT MIGHT TROW U OF ROAD,THIS TIME I INSISTED THAT NEW ROTORS B PUT ON NOT KNOWING THAT THESE JOURNEYS WERE HAVING LOTS OF ISSUES ON BRAKES(NO OUT POCKET ON THESE VISITS) NOW HAVING SOME MORE PROBLEMS AT APPOX. 23,000 MILES SQEAKING & A THUMPING SOUND IN FRONT & BACK BRAKES R SCARED UP CALLED IN AGAIN TOLD THEY CANNOT HELP ME ON BACK BRAKES, SO GUNA HAVE TO GET THAT FIXED ON MY OWN & ALSO HAVE ANOTHER RECALL LETTER(WIRELESS ignition node module detents RECALL 25)ALSO 2ND TIME I HAVE PROBLEMS WITH SUN GLASS COMPARTMENT FLIPPING OPEN EVERY TIME U CLOSE A DOOR OR HIT A BUMP ITS ANNOYING WE JUST LEAVE IT OPEN,DOORS HAVE HAD TO B GREASED BUY THEM SQUEAKING I MEAN CMON THIS JOURNEY IS STILL NEW ,WHO KNOWS WHATS TURNING UP NEXT,GUNA STOP READING FORUMS JUST READ ANOTHER RECALL DODGE AUTOS JOURNEYS INCLUDED ABOUT SOME POWER STERRING FLUID LEAKING POSSIBLY CAUSING FIRE IN ENGINE DONT REALY KNO BCUZ THAT WAS POSTED 10/20//10 HELP PLEASE FOR ADVICE

Update from Jan 30, 2012: just udating vin # forgot to put in went in for a oil change at midas & tire rotation so i could get a visual inspection buy them & i got a picture of rotors & they documented on work order that my rear rotors have to be resurfaced & serviced guna see if dealership will take of it

Update from Feb 22, 2012: (2010 journey) again pulling to rt & slight vibrating (((again vibrates more in turning motion,going down a hill braking or some stop & go driving in otherwords a good trip etc. of them heating up they dont anderstand that))) knew something was going on when made the midas oil change & tire rotation showed up at dealership the following wk.ser. mgr. took test drive w/ me ageed someting going on he said we need to resuface back rotors & install new pads at my expense, got paperwork of warranty of 3 year or 36,000 miles read about it so asked for it,only on ft. brakes there probabably mad at me so had to pay 209.00 for repair on back brakes,improved with short test drive the longer drive more results came hm. on a friday, 5 days later wife calls me says brake light & came on & was pulling to rt.,out of town told her park it & i checked late thurs. evening showed up at delership on mon. they replaced some brake light switch,switched the front tires Lt. to rt. rt. to Lt said that could be causing it said radial tires do that, test drove still same results,ser. gave me weird answers things like uneven rd.,it being front wheel drive ,it pulls to rt. only after u make 2 or 3 solid braking on level rd.something is hanging up or sticking (((no brake light))) left dealership upset, now today 2/22/12 been sending my my wife to work in my pickup which does not hav these problems(((keeping mi. down))) & unsafe vehecle i think,now i hear a grinding sound in front rt. side can see some scaring on rotors starting to show up something is going on,get this journey owners put 5 people & some luggage take a trip & u will get results quick cuz my 1st 2 brake jobs happened after those 2 trips brake system cant handle that,reasearching some legal action cant afford to trade in & take a big loss,& also make a trip cuz dont trust vehecle thats sad

- Roy E., Skidmore, TX, US

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