CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
11 / 15
Injuries / Deaths:
11 / 1
Average Mileage:
47,249 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've gone through 6 batteries in 1 year and I still have to keep jumping my vehicle Everytime I start it. I am currently stranded in Walmart parking lot with no jumper cables and I am being forced to walk now. Also there are times when I am driving down the highway and at any given moment it acts as if I stomped on the brakes. The lights go off and on, the windows roll up and down, the door locks are out of control and the gauges on the dashboard go out of control as well. I recently bought a new TIPM and ECM because when I replaced the battery it would no longer start. This vehicle is very dangerous and I'm sorry I ever bought it. It seems as if dodge cares more about their money than a human life
I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2009 Dodge Journey. The contact stated that while the vehicle was parked, the vehicle failed to start-up. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- Houston, TX, USA
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Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
Igntion did not turn over on first attempt, however, it did turn over after turning key back to off position and trying again. I was in a parking lot and it was daylight. I have not had vehicle serviced at this point as it did turn over. There was no warning messages or symptoms prior. It is unknown at this time if this will happen again.
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver-??s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won-??t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it-??s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can-??t figure out why. This is honestly the worst vehicle I-??ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.
SYMPTOMS -?" Dangerous Malfunction Critical Component Failure -?" Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#2, no left signal light resulted; Driver in Veh#2 presumed Veh#1 was proceeding straight and pulled out; Result was Near Miss frontal collision. Right Steering column stalk - Front Windshield Wipers constantly on, can not shut off. No WW washer activation. No wiper speed control -?" almost like default: lowest continuous operation (not intermittent and not high speed). No rear WW wiper and wash operation either. Left steering column stalk - No turn signals, no bright lights, no dash light control. Most dash gauges do work except Navigation compass. No horn, Engine limited to about 2,500 RPM -?" rough acceleration Even with ALL the RR WIPER FF Wiper and washer fuses removed, front wipers and lights still continuously -??ON-??. All fuses, relays, electrical grounds, and both multifunction switches checked and good. Malfunctions were sudden, abrupt, and first time experience after normal starting of this vehicle.
The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shaking and lose velocity while driving due to missed cylinder firings my mechanic attributes to the failing TIPM.
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that-??s when I seen flames under the hood the wiring harness from the firewall to the fuse box was completely in flames. I eventually tamed to fire with snow beings that it was all I had at the moment. The vehicle hasn-??t been inspected by anyone yet I wasn-??t sure how to go about this never had to deal with anything like it. It is available for inspection anytime.
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.
The gear will not shift unless I press the release button. After I took it for a recall in Route 18 Dodge dealer East Brunswick NJ, it came back without been able to shift. I asked the mechanic why my car is no moving, they said you have to press the release button and shift gears at the same. I told them I didn-??t bring my car in like this. After I spoke to -??Mike-?? the manager, he said it was a matter of time. I-??m scare for my life when driving because now is making all these sounds on the transmission.
Something in the engine is causes the alternator to die. I-??ve gotten it changed 3 times within a year. The car has been having multiple issues since I purchased it. The file is to lengthy to upload
Reporting common problems of 2009 Dodge Journey 2.0crd 103kw 1.a car started shutting off whenever it drives, running in parking lot, stopped at red light. 2.battery fails suddenly, without any warning, jumping cables can't help, because a car just making a cranking noise under a hood. 3. wheel airbag is having short circuits, so due to it sometimes lights a warning in dashboard. 4. steering wheel relay shows misunderstood degrees of wheel angle, so it comes to esp bas error.
While driving the vehicle on a highway at 55 mph, all functions of the vehicle dash stopped working ( speedometer, RPM, all lights etc.) and the windshield wiper blades started going as if they were on even though they were not.
Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, I have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as I was driving getting ready to make a turn and I had to restart it but once again it wouldn't start the first few times which I had to put in neutral and I was in the city traffic very dangerous
Randomly, vehicle will not start. Can drive it to the store, come back out and it will not crank. All interior lights, etc., will be on but engine will not turn over. After it sits for a while (but you never know for how long) it will start again. Battery and starter are good. I hear a clicking noise coming from the car after it's been shut of, sometimes hours later. Newest issue is that indicator lights all come on when you start the car and car jerks violently when you are driving. If you connect a diagnostic tool and clear the codes before you start it, the car runs smoothly. I am shocked and frustrated to see that there are so few recalls when I am reading that the same problems are consistently occurring.
Randomly my car will start just fine one day then the next it will fail to start sometimes on the same day. I have actually been stuck somewhere because my car has failed to start. It just makes a clicking noise when turning the key to start the car. I usually have to wait a while for it to finally start. This happens randomly when parked for short periods or long periods. I notice when it's hot and humid is when I usually have the problem more. I recently changed my starter and it's still giving me the issue. Also have changed and had the battery replaced and still the same issue and again just happens randomly.
A D V E R T I S E M E N T S
- Crossville, TN, USA