CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
11 / 15
Injuries / Deaths:
11 / 1
Average Mileage:
47,249 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 2 of 37)

« Read the previous 20 complaints

problem #718

Jan 012020

Journey

  • 115,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the brake lights failed intermittently. Additionally, the horn activated independently, the right turn signal was inoperable, and the tailgate failed to operate as designed. The contact also stated that the vehicle stalled while stationary and idling. The contact who works as a certified mechanic diagnosed the vehicle with a failure of the tipm. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 115,000.

- Columbia, SC, USA

problem #717

Aug 312020

Journey

  • 170,000 miles
Car won't start, when trying to start, everything works(lights radio) except the engine won't crank. It has happened numerous times. Sometimes I get stalled in the highway, which is really dangerous.

- Grand Forks, ND, USA

problem #716

Aug 012020

Journey

  • 98,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving 50 mph, the accelerator pedal was depressed however, vehicle failed to accelerate. The speed decreased to 10 mph and vehicle went into limp mode. The electronic throttle warning indicator light was illuminated. The vehicle was taken to an independent mechanic where she was informed that the throttle and wiring harness needed to be replaced. The vehicle was towed to contact's residence. The contact called cherry hill Dodge Chrysler Jeep Ram (1708 w, NJ-70, cherry hill, NJ 08002, (856) 471-1058) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to NHTSA. The contact stated that the failure was similar to the failure stated in NHTSA campaign number: 08V247000 (electrical system). The failure mileage was 98,000.

- Philadelphia, PA, USA

problem #715

May 012020

Journey

  • miles

A D V E R T I S E M E N T S

Car won't start, fob key does not work, dashboard shows hazard lights on no other icon shown. Turn key, hazard lights begin to blink...no engine start.took key out, lights stop blinking....locked door (manually) and lights still on. Tried 3 times, with same result.....

- Boynton Beach, FL, USA

problem #714

Jan 012019

Journey

  • 111,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle was previously included in and repaired under NHTSA campaign number: 14V373000 (electrical system, air bags). The contact stated that shortly after the vehicle was repaired, it became difficult to start the vehicle. The contact stated that to start the vehicle, the ignition was placed in the on position and the starter was tapped to start the vehicle. The vehicle was taken to baxter Chrysler Dodge Jeep Ram bellevue (7713 S 19 th St, bellevue, ne 68147, (402) 800-1256) to be diagnosed. The mechanic was unable to provide a cause for the failure. The contact stated that three months after the recall repair, while driving at 70 mph, the vehicle stalled without warning. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 111,000. The VIN was not included.

- Hiawatha, KS, USA

problem #713

Jun 012019

Journey

  • 135,000 miles
The driver's side window switch will not operate the front windows or side mirrors but does operate the back windows. The air bag light is also illuminated on the instrument panel. I've been researching about the fault and found out there was a recall about the wiring harness. I need the proper paperwork or steps to get this problem and recall fixed. Thanks.

- Corryton, TN, USA

problem #712

Feb 272020

Journey

  • miles

A D V E R T I S E M E N T S

Car fails to start randomly and consistently. I've seen nothing but issues all over the internet about this and nothing has ever been answered. People spend hundreds of dollars to not even be told what is wrong with the vehicle.

- Altoona, PA, USA

problem #711

Dec 092019

Journey

  • miles
The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2X problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min. When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.

- Douglas, GA, USA

problem #710

Oct 162019

Journey

  • miles
There was a recall on the airbags & airbag module.. they supposedly replaced.. the electrical wire is now messed up bc the airbag light keeps coming on & off, the drivers side front door control lock to lock the car will not work, now engine light comes on & off and the transmission was replaced, all new components, driving the car on Jan 4th 2020 & the engine just stops on me at traffic light.. this car has had nothing but problems after problems from the 1st day I bought it from the sales agent that lied to me about everything.. there are recalls on my car that still never got replaced.. I am the new owner of this 2009 Dodge Journey SXT on (2/16/2018).. I was told I'm the 2nd owner, I am the 4th owner and was lied about if this car was in a accident.. it was in a accident to do with the transmission stopping and the ppl that had this car B4 me the report says it was side swiped passenger side on (10/18/2017).. found out more about the car I bought was in a major flood so someone didn't tell the truth & I was sold a car that has water damage & they covered it up and I been complaining since I bought this car... something isn't right with this car & I got ripped off, this car the transmission stopped on me and I almost got in a bad car accident.. I've had a mechanic at a Dodge dealership tell me & my dad I was sold a car that has water damage etc... I am having problems with the airbag light on & off and this was a recall and should be redone, the engine light is faulty and the steering wheel and electrical still, along with the fob ignition switch..

- Rockford, MI, USA

problem #709

Dec 022019

Journey

  • 170,000 miles
I have taken my vehicle to the dealership twice in the last two months, and it had been there about a week each time and they still don't know what is wrong with my vehicle. I submitted a complaint a couple of months ago and never heard anything back. When the temperature gets below 45 degrees Fahrenheit my car goes haywire. All warning lights are on, speedometer and uconnect screen won't work, wiper blades are on and unable to turn off, my headlights are on but the controls won't work and my brights won't work. The dealership wanted 1600 because the 'think it is the tipm' but are unsure. Well I changed the tipm myself for $330 and it is still doing it. I can at least return the one I bought and am only out $85 which is better than paying $1600 for them to tell me it didn't work. I have no idea what to do aside from selling the vehicle, but then the problem would just change hands. The dealership doesn't know how to diagnose this problem, and every time I take it there I'm out $100 and nowhere closer to knowing what the problem is or how to fix it. I can't be the only one having this problem, and would like an investigation into what is causing it because every time the weather gets cold, I have to drive without a speed or turn signals.

- Daleville, AL, USA

problem #708

Aug 012019

Journey

  • 153,000 miles

A D V E R T I S E M E N T S

All of the buttons stopped working in the driver's side door, along with the two back doors. The windows, locks, etc do not work because of this. The airbag light keeps turning off and on. Now all of the wiring is acting like it is messed up. The brake lights keep coming on, the car randomly won't start, the overhead light comes on when the right blinker is used. Now the car won't shift out of park 8/10 tries. The car also acts like it loses power randomly while driving in town. These problems have been listed as recalls, yet my car is not on the list.

- Pace, FL, USA

problem #707

Dec 022017

Journey

  • 114,045 miles
I was stationary in a parking lot. My vehicle has electrical problems when it gets below 50 degrees F. all of my dashboard warning lights come on and my gauges won't register including my fuel, RPM, and speedometer. My turn signals won't work and neither will my emergency hazard lights. My door locks and window controls work intermittently when this happens. My navigation screen/back-up camera will not work and my wiper blades and headlights stay on even though the controls are set to off. My wiper spray nozzles won't work and neither will my high beams. It will stay like this until my vehicle warms up, usually about 20-30 min. I am a nurse and often have to take call at night, so sometimes I don't have time to let it warm up. I have had to download an app that will tell me my speed and pray I don't get into an accident. I have taken it to the dealership multiple times and they can never find the culprit so it just wastes my time and money.

- Daleville, AL, USA

problem #706

May 012019

Journey

  • 160,000 miles
This is just too much. I have had nothing but problems with this vehicle. Sometimes it crank and then it won't. I can get in it and drive to work, but by the time I get off it will not do anything. The lights and radio work but the car will not turn over. It's like it will work for awhile but after turning it off it could take hours to start up again if it starts up. And yes I have also tried the putting the car in nuetral, but when it don't turn over you can not change the gears.I don't hear any cranking noise, the truck just lights up. I have had a new starter, battery, and alternator put on. I have had this truck pull home on a tow truck from work and soon as they unhook it it will starts up...I have two young kids and I have had the experience of going to a gas station in the evening after getting off work and after turning off the car it will not crank. The horn just starts honking on its own sometimes, and the theft system alarm light almost never stops blinking. I have spent more than I almost paid for the vehicle, and still have to uber places. This is a major issue that needs to be resolved. Took it to the Dodge dealership and they want you to leave your vehicle there for about 4 days and want to call you with a ridiculous money quote. Come on Dodge how much more do your customers have to suffer from a problem you don't want to fix. A very concerned consumer and parent.

- Pompano Beach, FL, USA

problem #705

Sep 302016

Journey

  • 110,000 miles
Left driver door wiring issue causes both front power window controls on driver side not to function when statiinary & driving. Intermittent dash warning lights flash & windshield wipers activate without driver initiation while driving. Airbag & seat belt dash warning light comes on intermittently while driving. Check engine for powretrain control module comes on intermittently while driving.

- Colville, WA, USA

problem #704

Feb 182019

Journey

  • 90,000 miles
I've had the car for 2 years. Since I've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after I've put more than 1000 into everything that has not fixed the issue.

- Wilmington, DE, USA

problem #703

Aug 182019

Journey

  • 103,000 miles
First the light turn on of the air bag (movement). In other night when I turn on the alarm it's start to activate on panic mode then I turn off the alarm wait for a various minutes and activate again (off), but in less than a minute start to be in panic mode. In other day (movement), says that was an open door and the locks start to put it many times, any of the doors wasn't open (movement). In the same day at night it's start to turn on/turn off the inside lights, put the locks, and the message of a door it's was open (movement). The alarm was on panic mode twice and the light's was againg turn on/turn off (off). The batterie, every time that I try to turn on the vehicule I need a booster to charge it again. The mechanics says that the alternator and the batterie are in good conditions has the voltage that needs to be operating. I put a new batterie but the problem persist. And turn on the light of other thing on the panel.

- Ceiba, PR, USA

problem #702

Nov 012017

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving, the instrument panel lighting illuminated and the vehicle stopped in the middle of the road. The failure almost caused a crash. The vehicle was taken to multiple independent mechanics and dealers. The contact researched and found other vehicle's experiencing the same failure. The vehicle was taken to ganley Chrysler Dodge Jeep Ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was determined that the electrical and computer systems failed. The contact took the vehicle to an independent mechanic for a second opinion, but they did not have the equipment to clearly diagnose the vehicle. The manufacturer stated that they would document the contact's file; however, the vehicle was no longer under warranty and there were no current recalls. The contact stated that the failures occurred ever since the vehicle was purchased in 2015. The contact was informed to call NHTSA. The failure mileage was unknown.

- Streetsboro, OH, USA

problem #701

Sep 162019

Journey

  • miles
My car is constantly unable to start im being told due to electrical issues. Ive replaced the starter, battery, & alternator. There are all kinds of forums telling you ways around getting the car to start but no real fixes. Some people spending hundreds and thousands trying to fix this issue by replacing fuse boxes, adding cables, replacing the entire computer system and more to no avail. While others just park the car until its paid off or sell it. Its not fair and its inconvenient. Dodge Journeys 2009+ are all experiencing these issues.

- Cincinnati, OH, USA

problem #700

Aug 012018

Journey

  • miles
When a certain light appears it causes my brake lights to go out. I have been pullover multiple times and almost in accidents because of this. I have children. I have replaced multiple bulbs for nothing. This car has been an safety hazard. I worked sooooooo hard to pay off I should be able to have a safe reliable vechile. I am a cna I have clients that I need to Transport and I cant which is causing me to be broke because I cant work. If you have a heart please please help me and my family.

- Flint, MI, USA

problem #699

Aug 202019

Journey

  • 50,000 miles
Randomly, when trying to start the car, the engine will make a singular click sound but will not turn over. However, most of the time, when putting the car into neutral, it will start. Sometimes it will take multiple times of putting car in neutral, back to park, for the car to start. The issues happens with both cold and hot starts (happens more often when in hot weather. We have taken the car into the dealer and they, "could not find any issues." The issue has occured over the last 4 years.

- Lakeside, CA, USA

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