This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!
My driver side rear door will not open or shut at all. I believe the locking mechanism is stuck preventing the door from unlocking and opening. I have a child that rides on this side of the vehicle and if we was to have an accident no one would be able to get that door open to get to child. There was no warning to this happening. I just came out of no where and one day stopped working.
The rear passenger door is stuck in a locked position. It cannot be unlocked manual. The latch is completely stuck. With three kids, it is a safety issue for it not to open. It quit working without any warning and the van has less than 34,000 miles on it. We went in to church on Sunday and locked the doors with the keyless remote. We came out and it wouldn't unlock. I see this is an issue for multiple people. There should be a recall issued.
- Hebron, KY, USA
Search CarComplaints.com for these popular complaint phrases...
Driver side sliding door stuck on lock position can't manually door button on driver's door also won't respond and fob unlocks other doors except that one. Door is closed and locked and I have small children in case of an emergency there is no way to open the driver side door to gain access to them or to safely get them out of van it's a known issue in vans from other years and never recalled.
2018 Dodge Grand Caravan driver side passenger slide door stuck in the locked position will not release to open. Vehicle was in motion when the automatic door locked, now it will not unlock and unable to open for normal use or incase of an emergency., per dealer this is ongoing problem and estimated cost to repair $ 1100.00.
We were driving our van from yermo, ca to las vegas, nv on 3/25/2021. When we arrived in las vegas, the driver-side rear sliding door became inoperable because the lock was stuck in the engaged position. This occurred without warning; the door was operable in yermo and there were no unusual sounds that would indicate an impending problem. After a little research, I found that this is a common problem with Grand Caravan, and is usually caused by a failure of the electronic lock actuator. It often occurs after about 3 years, or 40K miles. Indeed, our van was at about 42K miles at the time of failure. The thing that troubles me about the electronic lock failure is that it prevents the user from manually unlocking the door. It seems to me like the vehicle has been designed to comply with 49 cfr 571.602 S4.3 for only three years. Then Dodge charges ~$1,100 to replace the failed actuator, meaning that the annualized cost to the driver is $367 per rear door. We have four young kids with ages ranging from 8 years to 5 months. The infant car seat was placed on the passenger side, so our other three children could only really enter and exit the van from the driver side. The failure of the driver-side door meant that we had to remove the entire infant car seat to allow the other kids egress from the van. Having only one operating door is not sustainable for us, nor is spending $733 per year to keep both doors operable.
I was driving up a busy intersection and my 2018 Dodge Caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street.
My power locks will not work.I used the key fob and the manual in the van but they work off and on.then completely lock up and will not lock or unlock.its npt the key fob so something else is happening causing me to be locked out of my vehicle.
The driver's door will not lock, or unlock, with either the fob or with the button on the door. I need to take the physical key out of the fob and manually unlock the door to get inside. Once inside the van, I need to remember to manually lock the my door, because it will not automatically lock like the rest of the doors. Once I exit the van, I need to push the lock down because the fob will not lock it. It only has 66,000 miles.
9:45 pm I had just taken the exit for 781 off off I-81 in jefferson county, NY to head to fort drum. I was in the right hand lane. I set the cruise control to 62, the speed limit is 65. It was about a mile or so down from the on ramp when the van shut off by itself at 62mph. There was no electrical or lights, not even the headlights worked. The steering wheel locked, the brake pedal locked and would not work. I had no control. There is no road lighting in that area and no other cars were around so I could not see the road or anything around me. My first instinct was that I needed to try to get out of the middle of the highway because no other cars could see me but the vehicle was still moving. I tried the hazard lights and they worked so I tried as hard as I could to pull the wheel to the right to get to the shoulder. I ended up hitting a guard rail and that's what ultimately stopped the vehicle. I was able to put it in park, and then I called 911. I tried to restart the vehicle and it worked fine. It took about 15 minutes for the police officer to arrive. She asked what happened, looked at the guard rail and the vehicle. I gave her my license, insurance and registration and she did the paperwork. I left the scene in the vehicle at 10:35pm. There is damage to the right side bumper and wheel well as well as damage to the hub cap. This was terrifying to experience. I am very, very lucky that I was alone on a straight, one way piece of highway. Total loss of control of the vehicle at a high rate of speed could have resulted in a catastrophic accident had the circumstances been different. I could have gone into oncoming traffic, I could have been rearended, my children could have been injured. There is an open recall for this model year Grand Caravan and the powertrain control module, but if I input my VIN it says there's no recalls for that VIN.
Sliding side door lock issues. One day works other days don't. sliding power door does not latch on in open position thus keep closing and hitting a person when its automatically closing. My son and myself has slammed by door more than I would like to say.
At power outlet the wiring harness rubs on the frame and caused the connector to get hot and melt the connector, wiring and melts the carpet it is a fire hazard
This problem began about a month ago. We had locked the door and we heard a loud buzzing sound come from the right side sliding door. Now every time we open, lock or unlock the car it makes a loud buzzing sound on that side.
Just like the thousands of other my rear sliding door is locked shut and will not open. It started as a buzzing sound then completely failed. This is a huge safety issue and now my almost new van with only 54,000 miles is worthless. The whole point of buying it is to have the two sliding doors. The dealer says it will be $1,700 to fix. I promise this much. If Dodge does not do a recall on this specific issue I will never purchase from them again. This is ridiculous that there is no recall already on the doors. I have read all the forums and submittions and this is a wide spread issue. Chrystler/Dodge is well aware of the problem and have stepped up like an honest company and made it right. Buyers beware.
Passenger sliding door will not unlock/lock other than doing so manually by moving the lock by hand. This renders the automatic lock/unlock button, key fob and automatic opener useless.
All the emergency light going on in the dash board, wipers working by them self, doors, radio, ac not working. Took to the mechanic center they change the fuse box but it did not solve the problem. Is their any explanation to fix this issue??
Without warning, the drivers side sliding door of my 2018 Dodge Grand Caravan initially began making a very loud buzzing noise when the automatic power locks engage while driving, however, this quickly escalated to not only an extremely loud buzzing noise when locked while driving, to an extremely loud buzzing noise anytime the locks are activated at all. This issue alone, while not exactly a safety concern, is concurrent with the same door intermittently either staying locked despite any effort to open it, or not being able to lock at all. Both of these latter problems could present a dangerous situation if not rectified.
A D V E R T I S E M E N T S
- Greer, SC, USA