This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger rear sliding door makes extremely loud buzzing noise when any doors lock or unlock. There had been no damage done to the vehicle and this came completely random. Very disappointed in Dodge! I walked out hit unlock on the key fob while vehicle was stationary in my driveway. Heard buszzzzzzz super loud got nervous couldn't figure out the noise. I figured it out when I turned the ignition and the doors then locked and the noise happened again. Has now happened everytime since then and it's extremely loud.
Right passenger sliding door is stuck in locked position. Unable to open or unlock the door, and there is no manual override. This creates a safety issue due to inability to get my young child out. This problem occurred out of nowhere, one day it worked and the next it wasn't. the vehicle was stationary. The van only has 36 thousand miles on it.
My 2016 Dodge Caravan just shuts down while driving. After sending the car to the Dodge dealer 5 times, it still has the same issue. Now, it turns back on, so when I take it, they cant find the problem. I hear there are lots of these issues, but not sure what is wrong. 1st time, driving in a parking lot, just shut down. Lost all power steering, breaks, no lights, would not turn back on for two days, so I towed it to Dodge.they found failure in the tipm, 2nd same day I got the car back, I towed it in again driving home, it shut off, no signs, no brakes, no steering, very scarry city street, blocking traffic. Dodge said a wire was loose. 3rd time, could not diagnose as ot it started back up and no codes. 4th, this time it stopped, I smelled gas. The fuel line broke, it started up after a guy pushed the line back on. I drove it to Dodge, hoping it was the issue. It was not. 5th time, I was out of town, it drove the 4 hours, it was the next day it shut down on me twice on a busy freeway in austin tx. If I wait now about 5 to 10 minutes, it starts again. In between that time the the engine will not turn over. I towed it to carmax, they could not find anything wrong after 4 days in shop. Drove it home, and it died on me 4 times on the freeway, busy highway. Im so over this and scared. Drove it to Dodge again, no codes to show why.
When I open or unlock my doors, I get a loud buzzer. I see from on-line posts this is a common problem with 2016 vans like mine and it costs $600 to fix. This should be a recall.
- Wellsville, KS, USA
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First incident was in August 2017.I had service done because the driver's side sliding door stopped working and did not open. Second incident - this August 2019 the same door stopped working and does not open. Third incident - now my passenger side sliding door does not open either. Both sliding doors currently do not open. They are locked with no manual way to unlock or open. These doors are faulty and a serious safety concern. I have to small children that in the event of an emergency, are not able to escape. Dodge service centers aren't able to provide courtesy vehicles during the repair, which according to my experience, would take approximately 3-4 days to repair the faulty sliding door. There are several complaints regarding these sliding doors. If the same issue keeps happening with these doors, then the problem is not with the users. The issue is in the mechanism of these sliding doors.
The sliding door on passenger side will not unlock. This is a safety issue as having children in there car seat and can't open the door to get them out. I have read many complaints on the car gurus site with the same problem. Many say Dodge is aware of the problem but has not issued a recall, but will repair it for $$$$. I was in a store parking lot when this happened and could not get the door to unlock to get my grandson out. The door still will not unlock.
Drivers side sliding door locked and will not unlock manually or with the electronic mechanism. This causes the door to not be able to open. Thank god there was not an emergency that required quick access to my 17 month old daughter as I had to crawl through the other door to get her out. The door opened perfectly fine to put her in the car. After researching this I'm seeing hundreds of others who have experienced the exact same issue and there are still no recalls. This could be a deadly issue. Will someone have to die for this to be taken care of"?"
2C4rdgcg8gr[xxx] 2016 Dodge Grand Caravan with >28,000 original miles. VIN # 2C4rdgcg8gr[xxx] 1st ' a few weeks ago the original key fob began not always unlocking the doors or starting the car. I had a new battery put in key fob but the problems continued. I had aaa test my car battery and it was good. 2nd - cluster lights began randomly flashing and dinging a few weeks ago after the key fob problems began. This last week or two the digital speedometer also began spinning upward and downward at a high rate of speed, randomly. These problems have progressively worsened becoming more frequent and with more systems flashing. One red light has even appeared under the green letter N, for neutral. No name and no symbol, just a red light. On Wednesday the 21st, I had my battery tested again and the alternator tested at auto zone and O'reilly's, both said they are good. I had the original fob plus another new fob programmed to the car on Wednesday, Aug. 21, 2019 at courtesy Dodge in mesa, AZ. The next day, Thursday, 1 fob started the car and took us to walmart without incident. However, the fob would not open any door nor start the vehicle when we were ready to leave the store. Finally called my son-in-law and he brought the other fob. Neither fob would do anything for quite awhile, then finally 1 worked. I'm quadriplegic so having an unreliable vehicle and being stranded away from home in 114 degree heat is extremely dangerous. On Friday we took the Dodge to auto zone, they again said my car battery was fine. On Saturday the 24th Napa and auto zone checked for codes on the Dodge. Came up with U110A. Today, Sunday, Aug 25, 2019 neither fob worked again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle was parked when a fire started in the engine compartment. See uploaded document for full details. Fca document confidential 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
A few months ago the passenger side rear sliding door on my 2016 Dodge Grand Caravan stopped operating with my children in the vehicle. The door is stuck in lock position and I am unable to open the door at all. Today the other sliding door (driver side rear sliding door) stopped working, locking my 4 month old, 2 year old and 4 year old in the rear of the van. We were able to climb over the middle console in the front seat to get the children out. If this was an emergency situation, all of our lives could've been in danger due to the doors not opening. I've researched it and it seems to be a very common problem among Dodge/Chrysler vans in the last 10 years.
Passenger door lock will not function (door will not open) the other passenger wire harness is broken and wires are exposed. First the doors where buzzing and then it just stop working you cannot get out from one of the doors. The child proof lock does not work. Problem started last month and is getting worse worry that we won't be able to use the passenger doors if there is an emergency.
Drivers side sliding door does not unlock. Causing vehicle door not to open on command. Was told it has faulty actuator. To manually unlock it is extremely difficult for small children. Could become hazard in an emergency.
2016 Grand Caravan R/T - driver side sliding door lock is stuck. It responds to nothing. Pressing the dome panel button does nothing. Trying to lock/unlock with the driver's lock button or the remote does nothing. The door lock switch moves, but has a "mushy" feel and never seems to engage or disengage. I've tried pushing the door open (out and back) with as much force as it seems I can without breaking something. Nothing. The door is effectively locked shut and the lock mechanism seems to have failed. To me, this is a big safety concern.
Owned Dodge Grand Caravan rt 2016 one year sliding door on driver side stopped working from one day to next. Then driving down hill from freeway, brakes made a loud screeching sound and the whole van was shaking I thought I was gonna loose control I replace new brakes and drum its better but still shaky going down hill. After month of owning the car I could fill a lil misfire when I give a lil gas but just thought its an rt has power. Well recently my van been in the shop twice for the same problem check engine light came on shows its miss firing (ignition coils) and sparkplugs needed to be replaced. Well we replace all spark plugs and 1 ignition coil because the other coils were still good. Things were good and drove around for 3 weeks then check engine light comes again. Code still shows ignition coil need to be replace. This time replace all 6 ignition coil, guess what I just picked up my van today and 10 min of driving back home check engine light comes on again. Took it back to the mechanic it still miss firing ignition coils. I about ready to throw this van away. This van is only 3 years old how could it possibly have this much problems. In addition when I turn on my signal light on to go right or left my wipers will go off too.
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- Fleetwood, PA, USA