This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver side sliding door faults to locked position. Cannot manually override lock with the any action. The leaves passengers in the rear trapped in an emergency situation. This is the case if the vehicle is stationary, in motion, in the city, on a highway, turning, and any other situation. It is always locked. The car has 50,000 miles.
About 3700 miles the A/C stopped blowing cold air. Vehicle equipped with R134A. Put my gauges on vehicle way low add some stop leak w/leak detector. Found that the valve in rear A/C leaking. Around same time driver rear sliding door stopped unlocking and opening, the child lock lever moved by itself. So I moved it back to disable and that worked for about a weak. Then it started to make a noise like gears were jammed or rubbing together and then it just stopped. Dorr remains unlocked now w/no sound from actuator. Transmission seems to slip and lose power.
Approximately 1 week ago my rear driver sliding door became stuck. Upon searching online for a fix I found what appeared to be hundreds, if not thousands of people with the same problem. I attempted every thing we could think of. Trying to open or unlock the door via manually, via key fob, and via interior buttons. Nothing will open this door. It is stuck and cannot become opened or unlocked. My daughter has a disability and sits on this side. This is a serious safety issue that Dodge needs to address. Does my daughter have to die by being trapped in the van before Dodge does something? this isn't a new problem and is affect multiple Dodge vehicles.
The vehicle would not start. And as a result I had to have it towed to rick hartman in aberdeen, wa. When the vehicle arrived it still would not start and so it just sat there. The next day, they attempted to start it which it did. But no codes came up. My attempts to get help from Dodge have come up a zero. They opened a case for me and stated that someone named amber would get ahold of me in 1-2 days. That did not happen. No loaner was offered. And it is still sitting there a week and a half later with no action.
While in my driveway (vehicle was stationary), I attempted to open the driver side sliding door. The door was not working manually or electronically. Dashboard screen said unlock door to operate, but the door is stuck in lock.
- Virginia Beach, VA, USA
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Passenger side rear power sliding door is locked shut. It will not unlock manually or via key or interior unlocking button. There is no way to open this door. This is a safety concern; if anything were to happen to require this door to be used as an emergency exit, there would be no way to get the passengers out of the vehicle.
The passenger side sliding door automatically locked while I was driving as it should. However once the lock engaged, it would not unlock and the door became inoperable from both the inside and the outside. This is incredibly dangerous, because if there was an emergency I or first responders could not quickly get to my son, especially if the other door were to fail in the same way.
When the car was at approximately 20,000 miles, the driver side sliding back door stopped opening. It appeared to be stuck between lock and unlock. It is unable to be unlocked with any amount of force, which rendered it unopenable from both the inside and outside of the car. It is a safety hazard which would prevent emergency services from getting to the passenger in the event of a crash or rollover. It renders a main exit useless in the event of an emergency.
My 2016 Dodge Caravan was parked in my driveway overnight. In the morning, the driver side sliding door wouldn't unlock neither manually or with the key fob.
Been for repair twice in 3 months first time sliding door on drivers side would not unlock.second time sliding door on passenger side won't lock. I feel these are safety issues
The driver's side rear sliding passenger door is permanently locked shut. Either fault actuator or locking mechanism. Will not open manually nor with key fob. Presents danger entering and exiting the vehicle with kids in case of emergency. Many consumers with similar issues per google search of same problem. Appears to happen frequently when vehicles are just past manufacturer warranty. Car was stationary in a parking lot and couldn't open to get child out. Had to climb in through the back. I will be forced to have dealership fix/replace as car is too new for secondary market part replacement or mechanics, at a cost of over $1100.
When I got home from work on 09.30.18 and parked we noticed oil leaking underneath the van. When we took the van to our mechanic, because it was over 36,000 miles, 36,208 miles to be exact, he discovered a cracked oil filter housing. He let us know that it was a problem he had repaired on several other vans just like ours. When he called a dealership to get a replacement part he was told that the part was back-ordered because the dealership was out of stock. They had also had to replace multiple oil filter housings and couldn't keep the part in stock. Our mechanic called all over Washington state and got the same answer from every dealership. He finally went online and found a replacement part. My van went into the shop on 10.01.18 and is still there. The part won't be delivered until 10.09.18 so I will have been without a vehicle for over a week. Please start a campaign/recall on this problem. Our mechanic also said that unfortunately the replacement part is exactly the same part as what is already on the vehicle, a plastic plastic housing, and that when he replaces it there is a chance that it will crack again. We need a replacement for this part that will not crack and need to be replaced again. This is a difficult part to replace as it require removing the manifold to get to it, consequently it will cost me over $600 to get it fixed!!
I put the van in park. Got out to walk around and get a car seat & the van started moving in reverse (back up camera was not on) so I know I put it in park. The van hit another car beside me and if I was not able to stop it in time it would've hit my apartment complex because it was moving fast enough to go over the curb by itself! I watch multiple kids on a daily basis including my own and this is not safe! this situation could've ended way worse!
Driving on the interstate, had to apply brakes hard, then had to pump the excellerator and then floore it to get gas to engine to resume momentum. After that it does it does this intermediately, maybe for quite awhile the same day and not again for weeks. The check engine light does not come on and there are times that the RPM's have jumped up to 4 and almost 5, the engine sounds like a race car and little movement and then quickly lunges forward, at other sounds like it has shifted and you still have not increased in speed. The dealership kept this vechile over a week and they had no problems. Another date it was doing this was on an exit ramp from the interstate in creeping, stop and go traffic. Taken straight to dealership from there acting up all the way. Vechile was not shut off when rep from service department went as passenger there were no problems.
Purchased this brand new several months ago. Drove 8,000 miles to and from work. Twice within the past week the van has completely just turned off on the highway. I have no idea why. I was just driving down the highway and the van just turned off. It's as if someone were to grab the keys and turn it off. I put it in neutral and restarted and kept driving. Fortunately, I was quick enough and my children and I were safe.
The vehicle's rear passenger sliding door will not unlock either from the fob or from the outside of the vehicle. This very well could cause a safety concern.
I was driving at 2 or 3 mph in heavy traffic on a city street and the car accelerated when I touched the brake. Pressure on the brake pedal would not stop the vehicle and it crashed into the car ahead, pushing it into the second car ahead. Eventually the rpms dropped after the collision. Fault code showed headlamp module (tipm)
A D V E R T I S E M E N T S
- Springdale, AR, USA