This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door was inoperable and no longer operated as needed. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact notified the manufacturer through facebook about the failure and was informed to take the vehicle to an authorized dealer. The vehicle was not repaired. The failure mileage was approximately 160,000.
I loaded all of my children in my van to go do a walmart pick up. All of the doors were working fine. We got home from doing our pick up, and the back driver side door would not open. All of the children had to get out of the other side, and climb over a baby car seat. We tried to get the door open from the inside, and the outside, we tried to disengage the locks, but it seems as though they are permanently stuck. If I get into a wreck, this is a safety hazard. Simultaneously, the door on the passenger side in the back will not lock at all. These are both hazards which should be recalled, and fixed immediately! I believe it has something to do with the electrical system, however I am no mechanic. I am not the only one who has had this problem, I have been researching the problem and there are many. I just want to drive a car that is safe for my children, and my van has less than 50K miles on it, I bought it brand new off of the lot. This should not be a problem I am experiencing.
Left rear door lock is inoperative. Door will not unlock with remote (power lock) or manually. About a month ago, the power lock started failing intermittently. As of 5/6/2020, the lock is frozen in the locked position. This appears to be a common issue with this vehicle from model years 2010 forward, linked to a failed door lock actuator. This is a safety hazard in that rear passengers will have great difficulty exiting the vehicle in case of an emergency.
My 2016 Dodge Grand Caravan has 44000 miles. My driver side sliding door is stuck in locked position. I can-not unlock it manually. In case of emergency my kids could be trapped. I called the dealership to inform them about the problem, they told me it's not covered by warrantee and it will cost more than $1000 to fix. This problem is happening to many of this minivan owners. I hope there is a recall in regards of this problem.
My 2016 Dodge Grand Caravan is having the same issue that hundreds of people is complaining about about two three days ago my back passenger electrical side door starting making a loud buzzing noise and from looking online it seems all of our 2016S are starting to have this same part fail. The part is the door lock actuator which of course is never covered by any warranty. This should be a recall from Dodge. This is a major safety issue because door it is not secure.
Driver side sliding door stuck in the locked position (lock actuator failure). Door can not be manually unlocked or opened. In an emergency situation, passengers could become trapped. 2016 Dodge Grand Caravan 42,000 miles
A few times when turning the key to start the van it did not start or turn over. Turned key back and tried restarting and it started up. Today while driving the dash lights all flashed and the van started to quit. No warnings of any kind this was about to happen. Very dangerous! luckily the van regained power and I was able to continue down the road. Very dangerous situation and could cause an accident or death. After some investigating I believe the ignition switch may be failing. The key fob is loose in the ignition switch and can be wiggled.
My driver's side sliding door will not unlock. I Transport my grandchildren on a regular basis and am concerned that they could not get out of the van is there was an accident. My van has on 66,500 miles on it. I love the van but this is not safe.
When pressing the button to unlock my doors, my right rear automatic sliding door makes a loud buzzing sound. It only happens when the button to unlock or when I open my door from the front, the car automatically unlocks all the doors. Basically when ever the doors are unlocked in any way. The right back sliding door makes a loud buzzing noise. I have been looking at some reviews and found out there are a lot of others having same problem with the same scenario and same door. It happens every time I unlock the doors.
Regarding 2016 Dodge Grand Caravan, base model except for stow-N-go seats; no power windows. Vehicle purchased new in May 2017; probably had been sitting on the lot for close to a year. We've put on 32625 miles to date. With no warning, driver side sliding (translating) door power lock froze in locked position with door shut. Cannot move lock lever, manually or electrically and cannot open door from inside or outside the vehicle. Will be disassembling door lining panels from inside the vehicle to troubleshoot the problem. Anticipate having to replace door lock actuator or, at the least, freeing up the lock to restore function. Note: This driver's side door gets more lock-unlock cycles than the passenger side door as the key fob "unlock" button actuates the driver side doors with the first push, then unlocks the rest of the doors on the second push. "interior view" photo shows the beginning of my disassembly process. Need special tool to remove side panel.
Sliding door lock will not unlock. It is stuck in the lock position. Can not unlock it through remote, interior switch or manually. The door is shut and will not open, which is a safety hazard. Vehicle was parked when I went to do groceries. Returned to vehicle and the drivers side sliding door would not unlock.
I have a 2016 Dodge Grand Caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button everyone can hear the load buzzing noise.
Drivers side door will not open. Manually or by remote. It is stuck in lock mode. Serious safety issue! I have an infant in a carseat and 3 other children that this impacts! if we were in an accident someone could die!!
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vents would blow out hot air. The contact had to turn the indicator off in oder for the hot air to stop. The contact mentioned that the driver side sliding door opened while in motion with the door ajar indicator warning light illuminated. The vehicle was taken to the kolosso Chrysler Dodge Jeep Ram located at (2701 w college ave, appleton, wi 54914) where it was diagnosed and determined that the actuator and door latch failed and needed to be replaced. The vehicle was repaired several times however the failure recurred intermittently. The manufacturer was made aware of the failure. The failure mileage 18,205.
While driving the vehicle the sliding rear driver side door pops open and close causing the dome light to come on and a door ajar message appear on the dash. Need to pull over and push rear sliding driver side door shut to reset door. When using dual climate the front passenger vents and rear vents blow hot air even when switching to A/C. we brought van to dealership while under warranty to fix issues but still have on going issues. We brought the A/C issue in for repair 4 times since 2018. We brought the door issue in for repair multiple times since 2018 as well. Sometime not receiving paperwork from the dealership because they didn't write any up. It is a concern when driving with my children in back if the door does open while I'm driving. Another concern is the heat blowing on them during summer because the A/C malfunctions in the rear and passenger vents. Has happened at various dates with different milage. Has happened multiple times.
A D V E R T I S E M E N T S
- Kenner, LA, USA