This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We stopped to get gay gas while on vacation, everyone exited the van and shut all the doors. When we came back and I pushed the button on the key fob to open the slider doors open O ly the passenger side door opened. I went to open it from the inside and it wouldn't budge. I unlocked all doors and still won't open. It feels as though the manual lock is jammed on lock position!. I feel this is a safety issue. If there were a need to open that door in an emergency it would not work! I have also read on multiple chat sites of other people with this problem. I feel it needs a recall so it gets fixed.
Driver's side rear sliding door, all of a sudden, will not operate. Notification on panel says "unlock door to operate" even though all doors are unlocked. This is a safety issue as the door will not open and passengers can not escape on the driver's side in the case of an emergency. Many, many other people have had the same complaint.
Driver side rear sliding door started makeing a buzzing noise when you would lock and unlock door after a few days the door lock failed, and now I cant open door manually or remotely. They need a recall, mine ain't the only one that has broken, look it up you'll find more complaints!
The passenger side door buzzes loudly when you unlock the door. This happens when you push the unlock button inside the van, or the unlock button on the key fob.
Passenger non-power sliding door will not open from inside or outside. Cannot unlock unless you use fob while holding the lock lever in the unlock position. This is not safe if someone needs to exit the vehicle quickly in an emergency. The lock also buzzes every time the vehicle locks automatically. The vehicle was parked and all doors had been unlocked by the keyfob.
- Florissant, MO, USA
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Drivers side, passenger sliding door will not unlock or open. Doesn't make any difference if it is stationary, off or running. In my opinion, this is a safety issue, anyone sitting in that position requiring emergency egress, would be trapped. I suspect it is a bad door locking system, it shouldn't have happened with <40K miles.
The rear sliding door behind the drivers seat has become stuck in the lock position overnight. The door will not open from outside or inside. Nothing caused this to happen such as an accident or forcibly closing the door. After googling this issue, I've discovered many, many customers have had this exact same problem and Dodge will not issue a recall. This is dangerous and could be deadly with small children in the rear who cannot escape the van in case of fire or an accident.
The lock on the back passenger side door is malfunctioning and makes an awful noise every time it locks or unlocks. Sometimes it doesn't lock at all or won't unlock. This is very dangerous if god forbid the car is submerged (stuck locked) or if a child opens the door while moving (stuck unlocked). This is a common issue with 2016 Dodge Grand Caravan if you search the internet.
At 17,000 passenger rear sliding door locking mechanism actuator failed. Door suddenly started making a buzzing noise when activated by key fob or front control switches. Paid dealership over $1,100 to replace a $17 dollar part. Now, at 26,000 driver's side rear sliding door locking mechanism has failed while driving. Door is locked shut and will not open or operate. This is a potential safety hazard as passengers may become trapped in vehicle if opposing door happened to be blocked. Internet blogs specifically speak of this condition as a common occurrence. A recall should be enforced to replace faulty lock actuator mechanism, thus reducing danger prior to needless harm or death.
The door accentators in both rear doors have stopped working. The dealership fixed one which was great but the automatic door locks no longer function in either door as well. The first door was grinding whenever we tried to use the door locks or even stopped the car and put it in park. Also the key fob is defective for this car I have changed the battery once a month and it only unlocks the doors sometimes.
Left side sliding door stuck in shut position in July 2019. Just locked shut. This is a manual, not electrical door. Does not respond to any locks, fob buttons and or handles. There was no accident or anything that "caused" it. It just will not open.
I have 2 seperate issues. The first issue is like many other Caravan owners, the rear sliding door locks are both malfunctioning. The rear drivers door started with the loud buzzing when it would lock at around 60,000 miles. At around 92,000 miles the rear passenger doorlock broke in the locked position. The door will not unlock electrically or manually. It is permanently locked. This is a very bad saftey issue! if there was an emergency and the drivers rear door got damaged, no one in the rear of the vehicle can get out! as many complaints that I have seen on this issue, this is clearly a defective part that should be recalled! my second issue is the cables that make the middle passenger seat fold up have broken. This happened at around 80,000 miles. Both failures happened when the vehicle was stationary.
The first thing to go wrong with this vehicle was the television stopped working and they fixed it once and it went out again but I did not take it back because it would have cost me out of pocket.the next thing to go wrong was the driver side back door would not open they had to keep it for a day or two for that. The next thing to go wrong was the cylinder head they took a week to fix it but the car still had weak engine performance and engine misfire so I took it back for them to check it again and they could not find anything wrong with it. The windshield wiper squirter is also broken. The next thing to go wrong was the gear shifter, the car would not move and was stuck in drive with key stuck in the ignition we had just gotten in the car.I tried to turn the car off and back on but the engine would not crank. I had to have it towed in twice and rent a car on my own insurance doesn't provide rental unless you have a accident. When that happened my family of six was in the car. I had to pay for everything out of pocket. The problems started after 2 years and the car is only three years old and four more years to pay for it.I was advise by an agent at Dodge Jeep Chrysler tallahassee fl that if I continued to pay my warranty would be extended.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side electronic sliding door had locked and could no be re-opened. The vehicle was taken to straub Chrysler Dodge (1502 wheeling ave, glendale, wv) where it was diagnosed that the locking mechanism was faulty and needed to be replaced. The mechanism was replaced and the failure was remedied. However, when the vehicle was taken in for service, the same failure occurred on the passenger side sliding door. The passenger side door was not repaired. The manufacturer was not notified of the failures. The failure mileage was 60,000.
The driver side sliding door is currently in the locked position and cannot be unlocked either using the key fob or manually manipulating the door lock mechanism. The door was operating properly in the morning and inoperative in the afternoon. Based on internet searches and checking with my local mechanic, it appears that the door lock actuator is defective and that this is a known defect.
Right rear door lock has jammed. Door cannot be opened creating a safety hazard. Unknown if this occurred while vehicle was in motion. Odometer reads ~62,000 miles.
Driver side passenger sliding door (power) will not open. I've tried the key fob, the button in the overhead console, and the button behind the driver seat and nothing happens.
Both sliding, rear doors of my 2016 Dodge Grand Caravan (less than 40,000 miles) are locked in place. Both doors will not open using either electric switches or manual handles and locks. First the passenger side door stopped functioning, and then 5 days later the driver side sliding also stopped functioning. There is no manual override to operate the door, unless the interior panels are removed, and one can disengage the mechanisms. This is apparently a regularly occurring safety issue that Dodge has not addressed.
A D V E R T I S E M E N T S
- Dixon, IL, USA