This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine stops at any time. It may restart quickly or it may take a couple of hours to start. i had my fuel pump relay replaced, but it continues to stop when ever it wants. the fuel pump stops and then i run out of gas. I have read online of a problem with the TIPM fuel relay going bad. there was a recall in the jeep grand Cherokee and other jeeps, for this same exact occurrence. so, why not for the dodge grand caravan van" i called dodge in LaPorte IN, with this problem and was told that if the TIPM is bad, i will have to pay for it being replaced. If this is a nationwide problem, it needs to be addressed, i was driving thru the city and country when it quits. very little control of brakes and steering. So what is the next step"
The TIPM fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. This has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the ABS brake system to fail, and causes major component issues with lights and other electrical parts. This has been reported several times to Chrysler and Dodge for this year, but there is no recall or fix available.
The van just stopped like it ran out of gas. It did not restart until the next day. I can drive for days, then without warning it will die. I changed the Drummond fuel vapor leak detection pump and the fuel pump relay. it stopped again a few days later. same thing, it acted like it ran out of gas. It will restart a few hours later or the next day. It has happened 4 times so far.
Superior Protection Plan Information for 2013 Dodge Grand Caravan Service Echelon Automotive [XXX] Wed, Nov 2, 2022 at 8:34 AM To: [XXX] Cc: [XXX],[XXX] [XXX], Here are some photos of the rear driver side brake system where it is locking up on you. I want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if I heard you correctly, they said it was inspected" If it was inspected and this condition got through I would not be trusting the repair facility that -??inspected-?? this vehicle for the -??seller-?? of this car. Can you ask for the inspection report findings" Ma-??am, we cannot even diagnose further issues until the brakes on this vehicle are brought up to a safe standard so it can be test driven properly. I reviewed your vehicle service contract through Superior Protection Plan and I found the mileage logged on the form dated 10/06/2022 (Thursday) as 87,158 miles when sold to you. Your current reading on your mileage on vehicle is 87,934 miles. That is about a 776 miles added to this vehicle from that purchase day to the date we received your vehicle during the week of October 24th through the 28th and it was left on our lot. This being said, I find it very difficult to believe you actually drove 776 miles from the 10/06/2022 purchase to this point with the vehicle in this very unsafe condition. If you did drive that much in this vehicle like it is you are much braver than I. As the pictures show this issue didn-??t happen while this vehicle was in your possession, this was years of sitting and rusting on these parts and it was sold to you in this condition. Worries me very much. Your vehicle has been in a local repair facility several times already and another facility further north from here and again this issue was not spotted. So, I-??m not sure what you want to do here on this issue. I-??ll help as INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
As of March 2022, the van has shut down while driving on the interstate. The steering wheel, brakes and vehicle become hard to use. The van will slow quickly and has come close to causing an accident on multiple occasions. When along the side of the road, its then a challenge to get the van to start. It will crank with no fire. This has occured over 10x and is occurring more frequently with time. Along with the shut down I have had issues with the vehicle not starting. It will crank with no fire. Several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. Things changed: TIPM, engine computer, fuel pump, starter. I purchased this vehicle jan 2 2022.
- Murrieta, CA, USA
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Van will shut off without warning while driving on the freeway. Loss of power steering and brakes is a major safety issue! My wife had this happen twice now, both times in a near-miss accident on the freeway. There are no codes.
When driving the vehicle at random times the vehicle will shut off without warning. This becomes very unsafe as you lose all power to everything. Steering, breaks, etc. Took the vehicle to a dealership to have this issue fixed. Parts and labor cost 1500 dollars and did not solve the problem.
While driving down the highway the engine shut off. The electrical continued but all power was lost. I had to pull off on the left side of the road to avoid being hit by vehicles who immediately began passing me on the right. After stopping and putting my emergency lights on the vehicle struggled to restart. after a minute it started up and I was able to continue down the road. No check engine light came on. The van simply just shut the engine off while driving.
Since I bought the vehicle from a previous owner, the car all of a sudden stalls on the highway, a total shut down occurs while driving on highway or local roads. It is really a scary situation. When I looked into product recall on this vehicle, nothing shows up, except several complaints of the same matter. I found out from the web it is a failure of totally integrated fuel system failure and also related to a fuel pump relay failure. So far, no recalls from Chrysler/Dodge manufacturers.no government actions either.
Vehicle started have hesitation with starting. Once started after many attempts, during acceleration the vehicle still can be hesitate in moving. I recently replaced battery whereas the issue is the external fuel pump relay with the vehicle not receiving proper amount of voltage which currently is 1. your other vehicles such as Jeep were recalled but not the Dodge vans especially this particular year which is 201 when it should have. Currently my vehicle had to be towed to a dealership for me to incur cost of the relay package which should have been under safety recall P54. Part #cbp4P541an. Unfortunately, I can not wait due to family needs the van done immediately but reimbursement will be necessary. Many of your vehicles have this same part and all should have been recalled especially with many mothers with their families utilizing your vehicles so heavy.
A few weeks ago my 2013 Dodge Grand Caravan would have a hard time starting up. A few days after this happened the check engine light came on while I was driving and I took it in and had the battery replaced. This past week the same issue started happening. It would crank up, but not turn over. This happened 3 times before the car actually started. I also noticed that the passenger side door would lock and unlock when it felt like it (when the car was on) and the alarm lights would work intermittently (when trying to arm the car). Yesterday it cranked up and it took 3 times to turn over. When I got out of work it would crank, but didn't turn over at all. I had to get a jump and was able to drive it to an auto shop. They kept it overnight, called, and said I had to take it to the dealer because they concluded it was a bad tipm module.
Within 500 miles of owning this brand new, it started having trouble starting. Long story short, we were told it was a defective fuel pump. Fast forward to approximately 105,000 miles it's having the same symptoms but won't start at all now. Chrysler has issued recall V62 for durango's and Cherokee's with the same tipm and engine as a Grand Caravan but didn't include it in the recall. Approximate cost of repair is $1350 and the part is on back order for at least 3 weeks. Leading me to believe there is a serious problem with the part!!!
While driving on the interstate with cruise control on, the car shut off entirely after hitting a bump. The RPM went down to 0 and the gas pedal did not work. Everything seemed fine as we were driving. We did not have any warning lights or check engine lights. The car simply shut off at 80 mph. Attempts to turn the car back on did not work. This has now happened on two separate occasions. Thankfully we were able to pull to the side of the road safely each time. We aren't sure if this is an electrical problem, since cruise control was on when the car shut off.
Bad tipm module, had my fuel pump replaced and the battery and now the repair shop says the module is bad and it keeps turning the new fuel pump on and off and it will ruin both of those new parts if it is not fixed. All the Chrysler and Dodge trucks have had a recall on this, why not the Dodge vans. This is very unsafe.
I started to have a problem starting my van I called my mechanic and he asked me what happened I told him that I tried to start the van it doesn't start immediately I have to try several times and after a while the battery will be dead in the morning and I started to disconnect my battery terminal he said he seen this problem before it's very common in Dodge Grand Caravan it's the tipm ( the fuse box ) the fuel pump relay is welded into the fuse box and can not be replaced and if it goes bad it will cost 1200 $ to replace that is crazy if this was Toyota the cost of fuel pump relay is no more than 20 to 30 dollars it's a bad design and Dodge should pay for
I turned off my 2013 Grand Caravan and noticed a sound like a fan buzzing coming from the rear tire area. In a few hrs I came back out and tried to start it and the battery was dead. Research tells me it's the fuel pump relay.
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- Union Mills, IN, USA