This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. The failure recurred several times. The vehicle was taken to an independent mechanic however, no cause of the failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 70,000.
2013 Dodge Grand Caravan SE vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue Recently the vehicle shut of on Oct 21,2021 after making a right turn and again on Nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road This is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for Dodge to fix this problem they know about and have been sued in the past for the same issue I have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites I reported this before on another complaint 11322557 nhtsa investigation #DP140-04 Go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well I am very concerned about this happening and resulting in a serious accident
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the transmission would not go into gear and the engine would continue to rev. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. After replacing the transmission, the failure recurred approximately 60 thousand miles later. The transmission was replaced a second time and approximately 500 miles later the transmission seized in 1st gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced a third time. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000
- Pine Knoll Shores, NC, USA
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Placed vehicle in park and the transmission showed it was in reverse. Tried shifting to another gear and vehicle remained in reverse. Placed in park vehicle started revving up. Turned off vehicle. Vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 RPMS. Had to turn off and could never start vehicle again. Two weeks and certified dealers can't find problems. Escalated to FCA for assistance.
Having transmission problem. Took it to a tranny shop they said I need a new tipm. I called local Dodge store and they said it cost $965 new and it is back ordered. Dodge has had this problem for years with their tipm's and this should of been recalled a long time ago. Vehicle stalls at all speeds and could cause a problem or death.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle hesitated before the RPM revved up and the vehicle accelerated at a high rate of speed. The vehicle was towed to jt Jeep Dodge located at 4838 sunset blvd, lexington, SC 29072, to be diagnosed. The contact was informed that there was metal shavings found in the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 220,000. The VIN was not included.
Hi, I was traveling on highway and at about 45 mph the RPM's ramped up to 5+ and van had no additional power and I coasted off the highway. I was recently informed I need to have my transmission replaced at a cost of $4,286.70 and was reaching out to you for consideration of any warranty extension as I only have 110K miles on our family van. This estimate is probably higher than what one of your dealerships can offer. While these are very challenging times for many I was hoping Dodge can offer brand loyalty coverage (3rd Dodge product we've purchased) as you were kind enough to do last year with a problem we had. Any financial assistance would be greatly appreciated. I will be sending an email to the corporate office and look forward to a response. Thank you! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Grand Caravan. While driving 40 mph, there was abnormal grinding noise detected and vehicle failed to accelerate. The check engine warning light was illuminated. The local dealer and manufacturer were not contacted. The failure mileage was 96,000.
The contact owns a 2013 Dodge Grand Caravan. While driving various speeds, the vehicle jerked and stalled without warning. The contact also stated that the vehicle would not start without warning. After multiple incorrect diagnostics, the contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a faulty totally integrated power module and estimated the repair to cost $1,500. The contact spoke with Honda of the avenues (11333 philips hwy, jacksonville, fl 32256, (904) 370-1300) and was referred to jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782). The contact was informed that she would have to pay for diagnostic testing. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 130,000.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the transmission was malfunctioning and shifting out of gear. Watson's manistee Chrysler (208 w parkdale rd, manistee, mi 49660, (231) 723-6528) used a handheld device to quickly diagnose the transmission, but found no failure. The manufacturer was not contacted. Also, the contact heard a high pitched whining noise while driving. After the vehicle shifted out of a low gear, the engine revved, but the vehicle did not move. The contact managed to drive home. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 89,706.
This vehicle has 61000 miles and check engine light came on. Took to dealer and torque converter lock up is out on the vehicle. Also on fron to hood there is rust deposit under paint. I have seen this on several Dodge Grand Caravan in same place.
Transmission on our 2013 Dodge Grand Caravan failed while traveling on the freeway van would no longer accelerate. My wife had to coast to the center of the freeway and call for a tow truck. Luckily neither my wife of the 3 children in our van were injured despite being in a potentially dangerous situation.
Left side rear passenger door stuck in the lock position, unable to open it neither electric or manual, neither from outside or inside. The engine just turned itself off in four separate occasions, twice while crossing the intersection. Gaskets (Y conector between hoses) of the cooling system blown off while driving on the highway, toxic antifreeze spilled out of the system, dangerous for passengers and environment. Rear calipers jamed because of excessive and unusual rust. Steering wheel jamed few times while driving, being necessary to stop the car, turning the engine off and on to be able to continue driving(this happened on the highway, and in the city, extremely dangerous). Transmission shatters in different stages of driving, before stopping, after stopping, while reducing the speed or accelerating.
The contact owns a 2013 Dodge Grand Caravan. While driving various speeds, the transmission would downshift or shift into neutral. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The failure recurred. In addition, while driving, the battery warning indicator illuminated. The vehicle was taken to an independent mechanic where a code red indicated a failure with the windshield wiper and the fuel pump. The contact called greenville Chrysler Jeep Dodge at (903) 454-0283 (located at 5401 interstate hwy 30, greenville, tx 75402) and was informed that there was no recall associated with the vehicle. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The approximate failure mileage was 130,000.
Catalytic converter went out less than a month after I brought this vehicle at only 98K miles. Check engine light on couldn't get van inspected. Now the flywheel is cracked and that's going to cost me another $530. I can't find any recalls but seems like a lot is wrong with this van and everything is so [xxx] expensive. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving at a steady speed of about 25 mph, the transmission suddenly dropped to low gear reading '1' on the console. The engine raced. Later in the day this time at 35 mph the car did the same thing. Both instances caused car to shudder scared the driver. To get it back working right, she found she had to get off the road to put it into neutral, then back into gear. This creates a hazardous condition when moving in the flow of traffic. After this, the car was taken to a transmission shop for service. The shop was not able to duplicate the problem and no error codes were present. The shop recommended updating the flash memory in the transmission control module. This was done on 6/6/18 at the burlington Dodge dealer.
Yellow engine light came on. 2013 dodeg Grand Caravan driven at 30-40 mph. Obd II code P07040 - tcc value high. 102,555 miles. Torque converter RPM does not match transmission. Slippage most likely due to clutch. No significant symptoms. Occasional glitch on starting to move forward. Told repair to torque converter, clutch and transmission. Added xmission S/w needed update and xmission filters needed replacement. Both with extra charge. (fortunately I had lifetime warrantee - $100 deductible - whew). Total charge - deductible, S/w update, and filters =$250.
Tipm needed to be replaced at my cost even though this is been a problem in other Dodge vehicles. The fuel pump relay was not working the horn started going off for no reason and there were starting issues, with car eventually stalling while moving. It was over $1200 to fix. Then, six months later the car is still not starting accurately and was fixed at my cost. A ground wire was put in from the battery to the transmission. I wastold this was not part of the tipm issue but they did not know what was causing it. Dodges problem-solving database showed that this problem was fixed in other Dodge with ground wire. This repair was at my cost. Lastly, the valves and gaskets as part of the powertrain system have been replaced twice in less than two years. They are under warranty and the repair was no cost to me, but they've had to be replaced twice.
A D V E R T I S E M E N T S
- Evergreen Park, IL, USA