This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The battery light illuminated on the instrument panel. Shortly afterwards, the traction control, ABS, and air bag lights illuminated and the rpms fluctuated while driving my kids to summer camp out of town. When I arrived to my destination the car would not restart due to the battery being dead.I got a jump start and was able to make it to a local store to replace the battery at a cost of $163 and make it home. The next day I still have the same issues.many others have had the same problem and it would appear this is a common problem. I will be making an appointment to have the vehicle towed to the dealer. I am sure it is the alternator and I will need to replace as others have done. The manufacturer was made aware of the failure. The vehicle is not even paid for yet and the failure mileage was just over 52,000. I really hope this issue will be investigated soon.
When the vehicle is in drive but is stationary, everything will turn off. The electrical system goes down and the engine shuts off. After a brief moment (approximately one to two seconds), the electrical system will come back up and all electronic components come back on, but the clock on the radio is reset to 12:00. At this point, we can put the vehicle in park and restart it. This has occurred several times in the past several weeks. The most recent occurrence was 2017.07.07 and it did it twice within fifteen minutes. We do not know for sure what is causing this to occur, but it seems to be connected to the main computer and/or the anti-theft system, as this is a complete system shutdown.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle stalled without warning. The contact was able to coast the vehicle over to the side of the road with difficulty and was able to restart the vehicle. The dealer (northwest hills Chrysler Jeep Dodge Ram, 2033 E main St, torrington, ct 06790, (860) 482-0700) and manufacturer indicated that there was no manufacturer recall and service campaign to diagnose and repair the vehicle. The approximate failure mileage was 84,000.
Vehicle has issues starting. At first I thought it was an intermittent electrical problem but then my vehicle stalled on the freeway. I took it in to be serviced in December 2016 and they could not duplicate the problem and concluded that nothing was wrong with the vehicle. Since December the vehicle has stalled while driving on the freeway close TO10 times. After much research and reading other people's stories it seems this is an ongoing issue with a defective tipm. There was a recall on Dodge Caravan made between 2008-2011. This defect is clearly present in other years and models and I find this alarming that Dodge/Chrysler has done nothing. This is a huge safety concern and as a mom to 3 young children, driving a defective, unreliable and unsafe car is unacceptable.
Wipers not shutting off even with vehicle completely off and key out. Wiper column switch and wiper motor replaced and still doing same thing. Troubleshot to tipm bad and will need to be replaced. Quoted $1200 - $1400 to replace. We have 5 children and this is our only family vehicle and do not have access to that kind of cash.
- New Hartford, NY, USA
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While driving or stationary I will lose all reception on my radio (am/fm) and just get static. The cd player will continue to work. The antenna connection is solid. While this is happening, I will also get flashing on my dash of the hazards and the motor of the heater will give off a grinding noise. I can turn all the equipment off and the car will continue to run. The radio eventually comes back and no other noises occur. This has been occurring for the last year.
The contact owns a 2012 Dodge Grand Caravan. While driving various speeds, the vehicle suddenly shut off and, in some instances, the vehicle would not immediately start when the ignition key was turned. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
Rear evaporator leaking first reported some issue with ac @ 1285 miles when I had no ac in 2012 and again in 2015 so they recharged the system and it lasted until 2016. I went on vacation the next week and the evaporated was making loud noises. The dealer assured me I would not end up stranded in Florida and the would repair it again upon my return from vacation which the did all told I still had to pay a 100 dollar deductible. Also had to have the weather strip replaced on rear door and side sliding door.
Vehicle shuts off during driving. Dodge did I need a whole new ignition setup. Other 2012 Dodge Caravan have this as a recall. Vehicle also won't switch gears and rpms go up to 6000 at times.
Starting September 2016 we noticed our lights would go on for no reason and our doors would open on its own. We initially chalked it up to our key being faulty and replaced the batteries, but every so often it kept happening. In October our battery died, we figured the last time we changed it was when we originally got the van so maybe it was just time and replaced it. Then in November our car would not start right away. It started with have to crank about 2 times. Especially in the morning after it sat unused for a couple hours, but then throughout the day it was fine. Soon though it took 5 times before it would start so we took it into to our mechanic to see if there was an issue. Nothing registered on the computer, we figured maybe our fuel lines were clogged and we did a flush. It fixed the starting problem for about a week and then it happened again. We could hear our car cranking, but it would not start and we would have to crank it a couple times. Then while driving our car just stopped. Everything shut down, mind you while driving downhill at about 45 mph. The wheel locked and luckily my husband was driving, he was able to get to the side. We towed our car to the mechanic who said now the computer is saying the fuel pump is bad. So we changed that. Our van worked perfectly...for one day. The next morning it would crank, but not start. After towing to the dealership they stated the next appointment was in January 2017 and our van would be on standby. We are fortunate we did not have to wait that long to have them look at it, but now they stated we needed to replace the battery...again! the problem was our tipm. It basically fried our brand new battery. Total cost for replacing just the tipm $1200!!!! that is not including $140 for diagnostics and $140 for a new battery. How can this happen to a car that is only 4 years old?
The contact owns a 2012 Dodge Grand Caravan. While driving 30 mph, the contact smelled smoke and noticed flames emanating from the vehicle door. The fire department extinguished the fire. There were no injuries and a report was not filed. The vehicle was taken to the dealer where it was diagnosed that the failure was not included in NHTSA campaign number: 14V234000 (electrical system). The cause of the fire was undetermined. The vehicle was not destroyed. The manufacturer was not notified of the failure. The failure mileage was 82,000.
The contact owns a 2012 Dodge Grand Caravan. While driving at low speeds the vehicle caught fire. The contact was not injured. A police report was filed. The vehicle was not towed to a local dealer. The contact called 911 when the vehicle burst into flames. The battery was disconnected on the scene. The vehicle was taken to a local body shop the following day, but was not diagnosed. The manufacturer was not notified. The failure mileage was 82,000. Updated 05/10/17 car was taken to a service shop and the mechanic was convinced there was direct correlation between the recall and door fire. Updated 9/5/18
The contact owns a 2012 Dodge Grand Caravan. While driving 40 mph, the driver's side door caught fire. The contact smelled smoke coming from the driver's side door. The fire department extinguished the fire. A fire report was not filed and there were no injuries. The manufacturer was not made aware of the issue. The failure mileage was 82,000.
Suspected tipm failure causing multiple electrical issues. 1. 9/1/16 fuel pump died thereby immobilizing vehicle. Very unusual for a car with less than 60K miles and not yet 5 yrs old. Replaced at dealership, no reimbursement from Chrysler Corp, total out of pocket cost $826. 2. 10/1/16 multiple electrical issues occurred simultaneously a) power door locks no longer function. Therefore over 20mph self locking doors not functional. B) fuel gauge reads completely empty but tank is definitely full. C) parking brake light is constantly illuminated although not applied. D) interior dome lights working intermittently. E) service engine soon indicator light on. For items #1 & #2 vehicle was stationary both times. Currently not being driven until further repair research is done as electrical issues of this nature create an unsafe driving environment.
My daughter made an attempt to start the vehicle, one night after community theater rehearsal, to drive home and found the vehicle would not start and she heard random relays chattering throughout the vehicle, had the windshield wipers move, the instrument panel lights flickered on/off along with displaying error codes of: "no fuse" and "no bus". the fuel pump could be heard running, even with the key off and she said the van acted like it was possessed. Based on online information, I replaced the crankshaft position sensor, which was listed as a top culprit in the problem and that solved nothing. Further research indicated the tipm unit is most likely the cause and we found that her make/model of vehicle is part of a lawsuit for this problem.
My van suddenly shut-down at highway speed (70 mph) with cruise control engaged due to alternator failure which placed my wife, myself and others on the highway in extreme danger of collision. Luckily we were in right lane and were able to coast onto the shoulder. The engine would not restart (nothing - no sounds, only bright whiteout of dashboard) - tow was required. Sudden sequence of events - charging system light illuminated shortly followed by ABS light, electronic stability control light, cruise control would not disengage, engine uncontrollably accelerated / decelerated leading to engine shutting down and dashboard going to total bright whiteout. This alternator failure is identical to NHTSA campaign #14V634000 / fca recall #P60. My Grand Caravan has under 39,000 miles - 3.6 liter engine / 160 amp alternator same as recall for other Dodge models built in same year as my Grand Caravan. Repairs made following day (9/6/16) at tyson Chrysler Dodge Jeep / shorewood, il - alternator failure, removed and replaced alternator.
Bought this van used in January 2016. We had it towed to the shop within a week of purchasing. The dash lights and headlights were flickering while driving. When braking the instrument panel, radio/navigation system and dvd player would shut down and restart itself. They eventually said there was a short in the transmission causing the vehicle to become stuck in 4th gear. It was fine for a month or so, but started doing the same things again. This time the alternator was replaced. Again it was fine for a short time. We let the problem continue without taking it to the shop until it started dying. At first it was only dying when stopped at a traffic light or stop sign. Once I was not able to immediately restart. Then it started dying while driving down the road. Both times were instances of deceleration. The dealership said it was recording events of low voltage. After having it for a week, they told us there was a malfunction within the new alternator and put a new one in. The day after we picked it up it started shutting the electronics down again. Clearly the alternator did not solve the problem. We also had the alternator tested on our own the first time this happened in January as we thought that could be the problem and the alternator tested fine.
While attempting to turn left onto two lane highway, van surged, all dashboard lights came on and then had almost no acceleration. Had to maneuver into center turning lane and then was able to get van into parking lot of store. Engine was revving but van would not go above 10mph. Van was towed to local dealership tonight. This is the third time this has happened since late December of 2015. Main computer (tipm) has been replaced twice already by dealership. Dodge did help cover part of repair cost first time, never heard back from them when it happened again in the end of February and just filed third claim / complaint tonight. Just wondering if they are waiting for someone in my family to be seriously injured or killed when the vehicle does this before acknowledging that there is an inherent issue with this van or the parts they are repairing it with.
We own a 2012 Dodge Grand Caravan, we have been having issues with the vehicle not starting when you turn the key, all the gauge lights will come on but it will not engage the starting system until you wiggle the key around while in the start position. Recently the vehicle stalled while driving around a corner, it was just like turning off the key, the steering locked luckily it was at a low speed and there was no oncoming traffic, the van coasted into the on coming lane. After turn the key off and putting the van back into park it started again, we did not chance driving the vehicle any where but to the dealership, they said it was the win module and it needs to be replaced. After doing some research it is similar to the issues that the 08 - 10 Dodge Grand Caravan are recalled for. The newer models of there vehicles need to have the win systems investigated as well.
The contact owns a 2012 Dodge Grand Caravan. While driving 25 mph, the vehicle stalled and restarted properly after the contact started the ignition. The failure only occurred when the vehicle was started for the first time during the day. The vehicle was not taken to a mechanic and the failure recurred. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 89,000.
A D V E R T I S E M E N T S
- Liverpool, NY, USA