This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bad ingnition module. Van turns randomly off by it self while driving. If you push on the fob in the ingnition it will start to run again. When van turns off you lose control of the power steering and brakes making it difficult to come to a safe stop. Same issues that Dodge recalled other model years for but not the Grand Caravan. It has occured numerous times to us in this van.
The blend door actuator is failing. It has not worked for over a year. The passenger side front and rear vents will only produce hot air no matter what temperature it is on.there has been a recall for this part for the 2014 and 2015 models; I believe other years should be included. If you search online, this is a very common issue with the 2012 model. The recall number for 2014 and 2015 is tsb no. R62
More then a dozen times our vehicle has completely shut off while in motion going straight at various speeds causing loss of power steering and putting us in unsafe conditions. The A/C will blow hot air in half the vehicle and the radio has turned up the volume to full and the controls are inoperative to turn it down. I feel the dealer intentionally did not tell us about the known tipm issue and told us we had to replace the alternator which we did with no help in correcting the issue. This has been ongoing for a few months. I dont have the vehicle with me and am guessing on the mileage also this happened on multiple dates so I entered one of the random dated below.
The van cut off while driving. Eeverytime, I tried to start it, the instrument panel said "no fuse." I had it looked at by a mechanic and he said that my alternator and battery were dead. After they were replaced, the car started up and I drove it to work. On the way to work, while the car was driving, all of the lights in the car went out and the instrument panel reset itself (date, time, and trip computer) after about 5 seconds. This repeated itself every 15 minutes or so, until the car cut off. I refastened the battery connectors, got the car a jump, and it started to run. I parked the car. Later, I got in and started it with no problem. The next day, I went to start the car and it wouldnt start. I got a jump and it started up again. Driving into work, the car cut off while I was driving on the street. I had to steer to the side of the road to get to safety. The worst thing about it all, is that when the electrical system fails, the key gets stuck in the ignition, and you can not shift into neutral if you need to push the car off the road. I have read multiple reviews about this car's electrical system, but it is a danger to everyone on the road for a car to consistently have electrical problems, especially ones that cause it to cut off while driving. This needed to be addressed before anyone gets hurt.
- Lalexandria, VA, USA
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The contact owns a 2012 Dodge Grand Caravan. While the vehicle was stationary, the starter malfunctioned. The contact replaced the starter on three occasions. Precision auto care in madison, Tennessee was made aware of the failure and replaced the starter, but the failure recurred. An unknown dealer in ashland city, Tennessee replaced the starter as well, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Faulty tipm, causing all electrical devices to quit working or operate intermittently on there own. Door safety locks to not open and trap occupants inside or not lock when vehical reaches speed. Vehicle no start and leave stranded and wrecker charges!
The contact owns a 2012 Dodge Grand Caravan. While driving 25 mph, the vehicle would not start when prompted and independently locked all of the doors in the vehicle. The failure prevented the contact from exiting the vehicle. Approximately five minutes later, the contact was able to use the key fobik to open the driver's door. The contact stated that the anti-theft warning indicator illuminated. In addition, while driving 25 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power completely. The contact coasted the vehicle to a nearby parking lot using manual steering. The contact removed the battery cables and re-attached them to restart the vehicle. Cutter Dodge in honolulu, Hawaii was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was made aware of the failure and requested that the vehicle be brought in under an extended warranty. The failure mileage was approximately 95,000.
The contact owns a 2012 Dodge Grand Caravan. While driving 30 mph, the vehicle spontaneously downshifted and stalled. Also, the alternator warning indicator illuminated. A towing company jumpstarted the battery and the contact was able to drive the vehicle to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The VIN was unknown. The failure mileage was approximately 80,000.
I going driving at 70 mph in I-75 tampa Florida and the vehicle turn off. Checking in internet the posible problem is overhead in the tipm. I am in this moment in a highway for 3 hours waiting for towning. The vehicle not start.
Driver rear brakes locked up on me today. Had fuel relay switch go out but had it replaced, fuel pump went out had it replaced. Someone told me the brakes system is under recall.
The vehicle has 92,000 miles and when traveling last month the alternator went out. Was told at the dealership that fixed it there have been some alternators recalled. With parts and labor the bill was $797.77. They said ours was not on recall list. How do I get reimbursed for surprise expense.
It appears that I am one of many Dodge owners with tipm issues. At least once a day when going to start the engine, it just cranks and cranks but won't start. After turning off the key and trying one or two or three more times, it will start. The battery is brand new, and the starter is getting plenty of power. Comparing my experience with what I've read online, I firmly believe the issue is the fuel pump relay switch in the tipm. It started months ago, and has gotten worse. My wife drives this vehicle the most, very often with our kids inside. We just have to hope and pray that it will start and not strand them somewhere. So far, we have only had issues while stationary. Thank goodness it hasn't shut off while driving as many other owners have stated. This is why I feel it is an important safety issue. What if it were to shut off in the middle of a freeway or while crossing an intersection? I find it absurd that Dodge (or Fiat Chrysler whatever) would let this issue go while having knowledge of so many tipm issues, even with a class action lawsuit filed against them.
When we fist got the van we experienced some issues with the brakes. The dealership was supposed to take care of it but the problem persisted and we went to a recommended mechanic. Then the following months we had some issues with the motor mounts. Once again we had to replace them and then we had some problems with the electronic computer and we had to re-learn some of the already installed programs. I would like for whoever approves the recalls to go ahead and approve the other issues because for it being a six year old car it definitely has more issues than it should.
The drivers side window switch doesn't make the window go up. You have to play with it for awhile before it does. It does this any time you try to make the window go
With key in ignition switch, jarring or natural movement after starting causes system shutdown at any speed. First incident occurred at 55 mph and was left without power steering, brakes or any other electrically controlled system functional.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while making either a right or left turn, the vehicle stalled. The vehicle was able to restart on the first attempt after the vehicle gear shift was shifted into park. The local dealer was not contacted or made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, who informed the contact, that there was no open recall for the failure experienced, no further assistance was offered. The failure mileage was approximately 60,000.
Three different times, I took my 2012 Dodge gran Caravan to have the engine check because it stalls out. This happens at any speed. Every time all check out ok per the Dodge repair center. Twice the check engine light was on at the time of the engine stalling. Twice no indication. Engine just quit. It happened again last night (08/30/2017) when my wife was coming home on the interstate. She was in traffic and the engine just quit. Big safety issue. Thank god that she was not in an accident. Some thing is wrong with my gran Caravan. This problem started early this year (2017). First time to a Dodge facility was on 05/23/17, next on 06/05/17 and on 07/07/17.
Multiple attempts to start, perhaps occuring most often in the morning when the vehicle is cold. The problem gets worse over time and eventually won't start at all. Unexplained battery drainage due to a relay that is stuck in the closed/on position. You can likely hear the fuel pump running if listening from the rear of the vehicle after it's turned off. Battery drainage may still occur even after a new battery is installed. The vehicle stalls while driving and you coast to a stop. The vehicle won't start and appears to be out of gas
A D V E R T I S E M E N T S
- Kingsburg, CA, USA