This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15 updated 01/10/17 updated 10/4/2017
The contact owns a 2012 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2012 Dodge Grand Caravan. Consumer writes in regards to the rear quarter vent window switch recall notice. The dealer informed the consumer to wait on additional information.
2012 Dodge Grand Caravan. Consumer writes in regards to rear quarter vent window switch recall notice issues. The consumer was informed the part was not available. Recall # 14V234000.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the parts were not available. The vehicle was taken to a dealer where the rear quarter vent window switch was disconnected. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the issue. The contact was not experiencing a failure.
- Pasadena, MD, USA
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The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14234000 (electrical system). However, the part to repair the vehicle was unavailable. The vehicle was taken to a dealer. The technician disconnected both rear window switches as a temporary remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Rear quarter vent window switch defective which can cause burning we were notified in 2014 and we still have not received call from dealer to correct parts defective.
The contact owns a 2012 Dodge Grand Caravan. The contact was included in NHTSA campaign number: 14V234000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. As a temporary repair, the rear quarter vent window switch was disconnected. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My heat in the Grand Caravan stopped blowing heat in -10 below weather. I called Dodge customer service and they said take the vehicle to a dealer and have the issue diagnosed and call them back. The HVAC system needed to be updated apparently ( which means im not the only person that had this issue and is no fault of my own) and would cost $105 to reprogram the system. I called Dodge and they said nothing could be done as it was no longer under factory warranty even though their system programming was faulty. This is a safety concern as it has been one of the coldest winters on record and I purchased this van with 34000 miles on it June of 2014 to Transport my 4 month old baby and ive only put 6000 miles on it.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer. The technician stated that the vehicle was operating as designed; however, the failure recurred. The vehicle was taken back to the dealer. The technician informed that the win module possibly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000. The VIN was not available.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. The contact called the dealer for weeks and was not able to schedule an appointment. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recall repairs would be performed. The contact was not experiencing a failure.
After (7) months we are still waiting for the resolution of recall #P25/NHTSA 14V-234. After contacting our dealer several times, they still do not have the part to correct the problem from Chrysler. This is an unreasonable amount of time to wait for a large corporation to fix a rather insignificant problem.
While driving my 2012 3.6L Dodge Grand Caravan with a 160 amp alternator the battery light came on, within 5 miles the transmission control system stopped working. Further all of the system lights on the dash came on and the radio and HVAC system stopped functioning. The cause of these system conditions was the denso TN421000-0770 alternator failing. I believe that this is the same alternator that is used on vehicles that are included in NHTSA recall no. : 14V-634. Chrysler claims that the alternator fails only on cars that are equipped with ehps. I believe that my alternator failed in a similar fashion to this recall. The Dodge and Chrysler minivans that are equipped with a 3.6L engine and the denso 160 amp alternator should be recalled. In the end my car stalled in the middle of the road which could have resulted in a terrible accident had I been on the highway.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for campaign id number: 14V234000 (electrical system). However, the parts needed were not available. The dealer was not able to indicate when the part would become available to schedule the recall repair. The manufacturer was contacted and was not able to provide a specific date for when the part would be sent to the dealer. The contact was not experiencing a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience.
The contact owns a 2012 Dodge Grand Caravan. The contact received notice of NHTSA campaign number: 14V234000 (electrical system) however, the part for repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was not being sent out, as it was in a warehouse, because all recipients had not been notified. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 4/6/15
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- Uniontown, PA, USA