This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) in January of 2015; however, the part needed to do the repair was still not available. As a temporary remedy, the contact had the vent window disconnected. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Received recall notice P25/NHTSA 14V-234 in June 2014. The immediate fix was to disconnect the electrical supply to the rear quarter vent windows until new parts were available. It has been almost one year now, and new parts are still not available. Have not had the use of the rear quarter vent windows since June 2014. ( the windows were working fine prior to this, but the recall states that the window switch may overheat if exposed to liquid moisture, and drivers side door fire.) we have called the Dodge dealership in hammond, la several times in the last year to find out if parts were now available, and they inform us that they still have not received the required parts. It is our opinion that this has gone on way too long, so we would like to file a formal complaint against the makers of this vehicle. Thank you.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Lady Lake, FL, USA
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The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/11/15
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/11/15 updated 06/16/15
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/8/15
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that there was a burning odor coming from the rear of the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available for an extended period of time and disconnected the rear quarter vent window switch months ago. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Received recall notice P25 / NHTSA 14V-234. Contacted dealer on several occasions to schedule repair. Each time the dealership advises that Chrysler has not provided repair parts.
Received recall notice saying parts are available for recall P25 in January 2015. Have called fletcher Chrysler Dodge in franklin, in 3 times to see if they have the part and can schedule repair. They keep telling me that they have not been able to get part. Tried calling Chrysler group recall assistance center twice and remained on hold 1 hour each time. This is ridiculous!
The contact owns a 2012 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The vehicle was included in NHTSA campaign number: 14V234000 (electrical system) and the dealer stated that the part needed would not be available for several months. As a temporary adjustment, the rear quarter vent window switch was disconnected. The manufacturer was contacted and was unable to provide a reasonable timeframe of when the part would become available. The contact had not experienced a failure.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/11/15
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the window switch as a temporary remedy due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/11/15 updated 9/16/2015
The contact owns a 2012 Dodge Grand Caravan. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Updated 6/3/15 the consumer stated the vehicle was repaired under recall. Updated 7/7/2015 the consumer stated a new 02 sensor was installed which did not resolve the problem. Updated 01/11/6.
A D V E R T I S E M E N T S
- Columbiana, OH, USA