This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine turned over, but the vehicle failed to start. The contact became aware that the jumper ends were burned. There was no fuel entering the engine. The contact stated that the silicon on the relays needed to be replaced and the fuel pump had failed. Additionally, the driver's side window became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it-??ll start and the next it won-??t. It-??s actually left me stranded in the cold because that seems to be the only time it won-??t start. It-??s happened to many other grand caravan owners too. No mechanic I-??ve taken it to can solve the problem I-??ve spent so much money replacing parts on this car.
Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.
This vehicle always fails to start in the colder weather. After a review of this condition. It has been found that the fuel pump relay does not send proper signal. This relay is a part of the Totally Integrated Power Module (TIPM). When it fails to operate, the vehicle will experience long crank times. With its ignition switch style, as soon as you turn the key, the vehicle will continue to crank UNLESS you manually turn the switch all the way back to the off position. This condition will cause the starter motor to overheat or burn up. Eventually the vehicle may start then die. Fuel delivery is too inconsistent when colder weather arises. You can't just replace a plug-in-style replacement fuel pump relay since it is a part of the whole TIPM. This vehicle has not yet died in traffic or on the highway thank God. There is never any CEL illumination or any stored fault codes. It started doing this the first winter I bought it. This is my second year and it's only just Fall and it is acting up again. This is a KNOWN issue among these TIPMs that are on more than just this vehicle but many other Dodge/Chryslers with this same TIPM. Someone needs to take accountability for a faulty product that needs redesigned before these issues continue to affect the consumers that trust in their product. I hope that this issue is addressed and resolved before others continue to complain about vehicle faults, or even worse experience any catastrophic conditions resulting in death of consumers based on this faulty TIPM, that controls most aspects of the whole vehicle.
- Jamestown, OH, USA
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The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.
My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.
Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn-??t not sh*t and accelerated by itself, headlights wouldn-??t go on, windows wouldn-??t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It-??s a know issue - car shouldn-??t be dying while driving with under 100k miles.
I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.
purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die
The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.
I was driving on the road at about 30 mph going straight (with my wife/kids) and the car just turned off completely. There was no electrical, no propulsion, power steering went out. The electrical blinked on and off a couple times like it was trying to come back on but I had to pull over (luckily we were on a rural road) and turn the car off and back on.
Engine light has been on for quite some time. Dealers unable to locate problem. Thought it was camshaft sensor, replaced and same issues. Check engine light is not always on, seems to come on after extended driving. On highway, with engine light on traction light will come on and the I will not be able to accelerate past about 60 mph even when pressing gas to floor. On highway this is very scary and dangerous. I see similar complaints and I am frustrated that no one can figure out the problem with my vehicle. Been dealing with this for almost two years.
Van will bog down and then just shut off. Will also take 5-6 times before it will restart. The electrical goes haywire randomly. Found out the tipm is bad and there was a recall on other vehicles doing the same exact thing during the same years.
While on the highway the engine began to lose power/speed. The dealer stated that the engine was losing compression in the cylinder due to a defective lifter that causes damage to the cam
These vehicles have an ongoing issue of having the cylinder 4 misfire. You can have the spark plug, spark plug wire, the coil pack, cylinder head valve, fuel injector, vacuum, shafts and everything else replaced and the check engine light will still come on saying that this cylinder is misfiring. I have heard and read many articles that say this is a common issue with these vehicles and everyone is surprised that there has not been a recall to repair this issue. At this point, your only option to have a re-manufactured engine installed which can end up costing more than you owe on the car which many people cannot afford. How can you allow a vehicle to have this issue and not have a solution to fix it? this code appeared on March 2019 after a week of purchasing this vehicle. I have replaced every part that would cause this error code and the only option it to replace the engine. This is just not feasible as this is a common issue with this car and should be replaced.
I think the 2011 Dodge Grand Caravan mainstreet should be recalled. The cars electrical system is always falling lights come on while im driving and won't turn off for a half hour layer no matter what I do. The air bag lights are always coming on and the transmission is failing when you shift into gear there's always a big gumping sound and the shift gets stuck in parked gear for minutes before it wants to shift into gear. I've read a lot of the same problems with this make and model car they should be recalled its dangerous
Found a puddle of oil in my driveway, took to mechanic, informed me the engine oil filter housing was broken, and he had 10 of these recently. Also told me when he contacted dealer for parts, they said this is a common occurrence, thats why they keep a lot in stock.
Van doesnt always start, taking many tries to turn over. Has been to Dodge and other mechanic several times. Been told that the tipm/ fuel pump relay is the issue. Van has shut off intermittently on the highway on two occasions.
A D V E R T I S E M E N T S
- Elk Grove, CA, USA