This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the electronic locks were locking and unlocking automatically regardless if the vehicle was on or off. The horn would also randomly sound when the engine was running and the vehicle stalled. The contact was able to restart the vehicle. Dodge of burnsville (12101 highway 35W South, burnsville, mn 55337, (952) 894-9000) stated that the tipm needed to be replaced at the cost of $1,000. The manufacturer provided a case number and stated that the vehicle was repaired in 2015 for the power module by the same dealer. The failure mileage was 67,500.
Wireless ignition node (win) module position fails compromising the ability to start the engine with key fob. This was repaired once for 122 dollars. Three months later, dealership wants 1200 to fix it. Vehicle was stationary and tow truck was required.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine failed. She noticed smoke under the hood while driving and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who located failure code: P0302, which indicated that the engine solenoid head needed to be replaced. The manufacturer was contacted and stated that the vehicle was not included in the warranty extension for the engine replacement and the repair only covered 150 miles and 10 years. The vehicle was not repaired. The vehicle was not taken to a dealer. The failure mileage was 153,000.
The contact owned a 2011 Dodge Grand Caravan. While the vehicle was parked in the driveway, it would not start and the brake warning indicator illuminated. A bystander assisted with jumpstarting the vehicle. The contact noticed an abnormal popping noise and, within seconds, flames appeared under the hood of the vehicle. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was destroyed. There were no injuries. The contact called her insurance company to have the vehicle inspected, but was informed that her insurance coverage had expired. The hood and driver's side of the vehicle were damaged. The cause of the failure was not determined. The dealer and manufacturer were not notified. The failure mileage was approximately 132,000.
I have had my van now for about 700 miles, we bought it used from a local dealership. I ran the van through an automatic car wash, and when I put the van back into gear and began to move the check engine light came on. So I turned off the van hoping to reset the check engine light and the van did not want to start back up. (at this point I am in a alley with one way traffic) finally I got the van to start but the check engine light was still on when I put it into gear it sputtered and then stopped it gave a red light with a bolt through it and also the oil light came one. Again I tried several times to start the vehicle and finally got it to go again. Then while driving down the road it began shifting on its own, it is an automatic but the 1, 2, 4, 3, 2, 1 gears began showing an finally it stalled, lucky I was able to coast into a parking lot. This vehicle is not trust worthy. Please investigate this issue. I do have some video of these things happening.
- Blanchester, OH, USA
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Dodge has known about issues with transmissions for years 2011 Grand Caravan models and has put out several technical service bulletins regarding these issues and issues with oxygen sensors as well. Now, my vehicle is at a dealership with a transmission that needs to be replaced and faulty O2 sensors that total between $6,000 and $7,000 worth of work. Dodge also knows about brake issues that affect the safe operation and stopping of these models and has yet to repair any of these issues.
The contact owns a 2011 Dodge Grand Caravan. While driving various speeds, the vehicle stalled. The contact pulled over and restarted the vehicle and the check engine warning indicator illuminated. The failure occurred intermittently. An independent mechanic repaired the camshaft and fuel pump, but the failure recurred. The vehicle was not repaired a third time. The manufacturer and dealer were not made aware of the failure. The failure mileage was 113,000.
Takata recall. 2011 Dodge Grand Caravan. We bought it in June 2018..problems began in jily 2018. It began with tire sensor light coming on and staying on but no issues....then advanced to not starting at all..evaluation resulting in several towing bills even after 2 new fuel pumps put in..then a fuel pump relay. Ran for a while and continued to shut power off while driving on highways, back rds. No warning lights just shut off. More towing costs. Very dangerous situations due to no warning and while driving when vehicle just off. Now U understanding numerous Dodge Grand Caravan dealing w same issues and refusing recall...putting lives at high risk especially w a special needs in vehicle, my little kids and kids scout friends. Its currently unable to safely drive due to its unexpected shut off while driving
Vehicle stalls/dies while driving. My family was on the freeway and the Dodge Caravan just died. Lights still worked but engine suddenly quit running. Had to coast to the side of the road after almost being run over by other vehicles. A police officer had to push vehicle off of freeway. This has happened intermittently on city streets and 3 times on the freeway. It happens at slow and fast speeds. It is extremely unsafe and scary. We had a fuel pump relay bypass installed as we've read this could be the problem. But vehicle still dies while driving. Someone is going to get hurt or killed. Please help!
The horn honks and the doors lock whenever they feel like it. Scared it will lock my kids in the vehicle. It started on its own last night. We had to unhook battery of fear it would start again. The tipm is causing the vehicle to do random things it wouldnt normally do. Like shut off while operating with no notice or just not start.
The contact owns a 2011 Dodge Grand Caravan. When the vehicle was turned off after driving, the fuel pump continued to operate. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2011 Dodge Grand Caravan. When the engine was turned off, the fuel pump continued to operate. As a result, the battery died. The contact stated that the traction, ABS, and check engine warning indicators illuminated. The vehicle was towed to the contact's home after a few occurrences. The contact planned to take the vehicle to frank fletcher Dodge Jeep Chrysler (3314 stadium blvd, jonesboro, ar 72404, (870) 277-2011) for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.
Apparently this is a widely known problems with Dodge and related Chrysler vehicles according to our mechanic. Basically the tipm--totally integrated power module is bad and this causes among other symptoms: Vehicle not starting, issues with electric controls(lighting), issues with fuel system(fuel pump or relay) our vehicle had issues starting. Especially during wintertime this happened. And having replaced the battery new and also having ensured sparkplugs are new, those issues were ruled out. Starter issue also were ruled out both by obvservation and mechanic. The vehicle continued to have difficulty and intermittent successes in starting, up to the point that it didn't start anymore on 12/10/2018. The starter is turning but engine doesn't start. So took it to the mechanic and learned that the tipm is the issue. Prior to it totally failing to start., in the past 4 months, the vehicle had stalled 4 to 5 times while driving it on the thread going about 30 to 40 miles an hour with traffic. I realized that this is a safety issue because basically the car stops all of a sudden while driving on the road--with traffic. When this failure happens, apparently no fuel goes into the engine that the vehicle comes to a halt. There is no power steering and radio or other--as if the power was just totally disconnected. Luckily we were able to steer the vehicle to the side off the road, using its momentum. And after a couple times turning able to restart the vehicle. Again the sudden engine stoppage occurred around 5 times and I was able to restart it after a couple of tries. Until the vehicle would no longer start at all from a parking lot. The repairs cos $1300+ for the tipm which had to be dealer ordered and reprogrammed.
The contact owns a 2011 Dodge Grand Caravan. While driving various speeds, the vehicle stalled without warning. The contact stated that the vehicle failed to restart and had to be jumpstarted to drive. Also, the vehicle would fail to start when the contact attempted to drive. The vehicle was taken to larry H. miller Chrysler Jeep Dodge Ram sandy (located at 1525 N university pkwy, provo, ut 84604, (801) 734-9791) where it was diagnosed, but a failure code could not be located. The vehicle was not repaired. The dealer contacted the manufacturer and was informed that there was an open unknown recall regarding the steering column. The steering column was repaired. The approximate failure mileage was 62,000.
Over the last 6 months we have encountered the following issues: All have been a stopped position. 3 times the van would not start. It would not turn over. The van has started to stall on regular basis. The van takes 2 to 4 attempts to start. On October 17, 2018, the van would not start at all. We had the van towed. They stated there was no pressure to the fuel pump. $900 dollars later, they state the van is ready. We go to pick it up. The van would not start for 3 attempts. Then the van started with a different key. Drove it for 4 minutes and then park and turned off the car. Went to start it again, it kept stalling. It stalled about 5 times. We switched back to the first key that would not start the car. It actually started twice. We left the van with the auto repair place. They stated there were no issues with the van. We got it back on October 18th. It has only started one time since then the first try. It has stalled occasionally since then. Once on Oct 21st, the braking system did not engage while the van was being back out. Once before the issues started to happen, the gas pump did not stop and the fuel over flowed.
Severe electrical issue with engine shutdown while driving on highway, stalls at intersections after dash lights "go crazy, " no-start, all dash lights on/off, wipers randomly going on, doors and windows inoperable, killing new batteries, brake light sporadically functional, and A/C in rear randomly changes settings. These incidents occur at random periods with no specific causation.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the transmission slipped every once and a while. On occasion, the vehicle would slow down while driving and the engine would shut off. After several attempts, the vehicle would restart. There were no warning indicators illuminated. The vehicle was taken to grieger's Chrysler Dodge Jeep Ram (219-462-4117, 1756 w us hwy 30, valparaiso, in 46385), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.
The tipm in our van has failed, it is a known and common issue for Chrysler and they refuse to acknowledge the issue or do anything to fix the issue. It causes multiple electrical system failures and ultimately renders the engine useless at random times when the relay fails. My car will no longer start due to the failure of this part, and the known issues with it.
Vehicle completely shut down while in motion - tremendous safety issue with wife and 4 kids in this vehicle. This is a highly reported issue and obvious defect in model year for this manufacturer. Vehicle has had escalating electrical issues for more than 4 years.
A D V E R T I S E M E N T S
- Eagan, MN, USA