This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7/03/2015 my 2011 Dodge Grand Caravan with 46000 miles was having starting, stalling and idle issues. Throttle body was repaired by shop and refunded money because car still had same issues. The mechanic said take it to the dealership because it was not kicking out any codes I contacted the dealership and had to wait for an appt until Aug 4th. The car was acting up so I went in without an appointment on 07/21/15 they said because the issue was so intermittent that I would have to leave the car for a few days. On 07/22/15 the dealership called and said they found two issues with the van 1st it needed the left cylinder head replaced and 2nd the tipm unit was bad. The good news was the cylinder head which would have cost $2000 was covered under warranty. The bad news was the tipm ( totally integrated power module) was going to cost $1100 to fix. The whole point of buying a newer car was to not have these huge repair bills. But in one shot this van just cost $3600 in repairs that is just insane, who has this kind of money laying around. The second this tipm unit is a safety issue after doing some research a lot of other cars manufactured by Chrysler are having this same issue. I could not imagine being stranded somewhere with my five children or god forbid stalling out while driving it could have caused an accident. This tipm should be recalled not happy with our choice in this vehicle on top of everything else wrong with this car I have a head and tail light that are getting water into them. I say once again this car is 4 years old and has a whole heck of a lot of problems. Updated 09/09/15 updated 12/05/2017
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed was not available within a reasonable timeframe to schedule the recall repair and that the dealer disconnected the rear quarter vent window switch months ago. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The tipm (totally integrated power control module) has caused fuel pump problems so dealer overlayed the fuel pump costing 400 dollars. It has caused my blinker to interment stop working. It has caused battery failure so we have to replace the battery 150 dollars. Now the driver seat will not move it's a power seat and unless we replace the tipm we will have to spend money to overlay the seat. And sometimes it don't want to start we have no way of paying for the tipm and we were told it's not a part that has been updated to replace it with a faulty part is ludacris. This is a safety issue and needs to be recalled before someone is hurt
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Trouble starting vehicle, draining battery, fuel pump continuously running after vehicle is shut off and key is removed from ignition. I have looked up complaints online and hundreds of other owners have experienced the same problem for faulty tipm.
- Porter, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving 70 mph, burning fumes emitted inside of the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the vehicle was serviced under the interim repair last year and the part for the final remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 8/10/15 the consumer stated while having the vehicle serviced, the dealer removed the rear vent switch in July 2014 for safety reasons. The consumer was informed the parts were not available. Updated 08/25/15
The contact owns a 2011 Dodge Grand Caravan. While driving at 35 mph, the front driver side window switch caught fire. The contact was able to extinguish the fire. A police report was not filed. The vehicle was taken to a dealer who diagnosed that the front driver side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and sent a fire inspector to inspect the vehicle. The failure mileage was 107,000.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number 14V234000 (electrical system) was received in January of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who disconnected the vent window switch in the driver side door arm rest as a temporary repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
I was driving approximately 30 mph and the vehicle just shut down, the powering steering went out and the engine stalled which we later found out was due to the faulty tipm. We had also been having a few issues with the fuel pump.....the fuel pump was not shutting off and all lead to problems with being able to start the vehicle sometimes it took several attempts to even get vehicle started.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the rear window switch as a temporary remedy due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
Driving home on the highway my 2011 Dodge Grand Caravan crew died. Traveling 60 mph on a slight incline. All power shut down without warning. Dash lights/accel./power steering all died. I struggled to pull to the shoulder and tried to restart 10 times. It would try to crank and sound like it was starting, but then never would stay running. Called a relative for a ride home, thinking I would need to have the van towed to the shop. After waiting about 15 min. For my ride I decided one last time to try to start it. It fired right up. I kept it running; my ride followed me home the 5 miles to ensure no more shut downs. Took it to our Dodge dealer and had to leave it. 2 days later finally got someone to report the problem. They had trouble getting the van to duplicate the failure to start. According to the technician, it needed a new totally integrated power module, at a cost of $900. I purchased this van as the third owner May 2015 with just 40,900 miles. Shortly after purchasing the van my windshield wipers started on their own and wouldn't stop no matter what setting you turned the wiper control to. That was the only other time we've had this van in the shop other than oil changes. We paid $179 to fix the 'wiper mechanism'. looking back, I see that problem was surely related to the failing "tipm" the technician even stated that this was certainly a related issue. The van has sat in the garage unable to start the last 40 days. Now that I've researched Dodge and their history of faulty tipm's, I am hesitant to even have it repaired-but I need my van. I can't sell it to anyone in this condition. It's my daily driver, and has way too low mileage to get rid of it. We have been stuck sharing a vehicle. I'm reading about numerous others having this same problem. Dodge, please do the right thing and recall the tipm.
The contact owns a 2011 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). However, the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Apollo Beach, FL, USA