This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle had difficulty starting beginning in August 2015. Now it takes several attempts to start and will often not stay running once put into drive. Vehicle stalled out in traffic yesterday, luckily it was on a residential street and I was able to get to the side of the road quickly. Afraid to drive this vehicle at all now as I've read that additional problems occur with this problem (airbags not deploying or randomly deploying)
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 10/22/2015 updated 01/25/16.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in may of 2015. After contacting the dealer, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle failed to start. The vehicle was jumpstarted, but the failure recurred. An independent mechanic informed the contact that when the key was removed from the vehicle, the fuel pump continued to operate. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,945. Updated 10/06/15
- Woodruff, SC, USA
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The contact owns a 2011 Dodge Grand Caravan. While driving at any speed, there was a burning odor coming from the interior driver side door of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the window switch needed to be replaced. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed for the recall repair was not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 63,000.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/16/15
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was not available. The contact called the dealer numerous times. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000(electrical system) however, the recall part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
Car will not start (nothing happening when turning key). Have to wait or play with accessories (not sure if it helps) but then car will start? also had problems with ventilation system -> air would be warm on passenger side even if it is on cold and vice-versa. It seems to go away after a few days. Can also hear ventilation traps moving sometime even if car is turned off and not running.
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was taken to a dealer where the technician informed that the failure could not be duplicated. In addition, the contact stated that after the vehicle being parked overnight, there was an abnormal noise coming from under the front end. The contact inspected the vehicle and discovered that the fuel pump was operating independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,528.
The contact owns a 2011 Dodge Grand Caravan. While in park, the vehicle failed to start. In addition, while driving at 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The dealer diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer who was unable to diagnose or repair the failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle stalled on several occasions. The contact received a recall letter for NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The failure mileage was unknown.
Our 2011 Dodge Grand Caravan would not start and locked the key in the ignition. We had the vehicle towed to the nearest dealership. Was told the problem was ignition module and it was replaced at a cost of over $700 dollars. The vehicle was driven home and when we tried to go somewhere the next day, the battery was dead and the key locked up in the ignition again. The vehicle was jump started and we took it back to the dealership where it sat for almost 2 weeks. We were told that they were able to crank the vehicle everyday with no problem. We went and picked the vehicle up and drove home.(we live almost 3 hours away). Next day same thing happened and now we are having to take the vehicle back for a 3rd time.
We have had our 2011 Dodge Grand Caravan for 2 years and approximately 30,000 miles. We had to have the tipm replaced in July 2015. We have had several instances that required a tow as the vehicle would not start or stay running. The tipm burned the fuel pump out and that was the last straw. The tipm was replaced under the after market warranty that we paid for but what other damage could this part have caused to our vehicle" it controls everything the car does for the most part. Will there be an investigation of the Dodge tipm" there needs to be a recall for all vehicles affected which seems to be quite a lot.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the rear liftgate closed independently without warning. The contact sustained a neck injury that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was unavailable.
The 2011 Dodge Grand Caravan was throwing a code for cylinder 2. after work one night, the vehicle's battery was dead. After replacing the coil pack and plug on cylinder 2 and replacing the battery, the battery was dead again when I picked it up from my local mechanic. The next day, the mechanic looked at the vehicle and discovered that the fuel pump was continually running. The tipm was defected. The cost for the part is $600 without labor. While researching further on the internet, it was discovered that this is a common problem on this vehicle, as well as, other Chrysler vehicles. I spoke to Chrysler, the warranty on the electrical expired in 2014. After repairing the problem, temporarily, the check engine like came on with a misfire on the left cylinder head, again. I have an appointment in a month (earliest appointment for a warranty, since the dealership only has 1 technician, currently, that can repair warranties) to get the cylinder head replaced. At the same time, they will also fix the recall on the rear window wing motors (which was recalled last spring but Chrysler didn't send the parts to the dealership at least 3 months after the recall - which I then forgot about). All in all, it has been one big mess. Not to mention that the exterior molding has been peeling off. My biggest safety concern is the tipm. In researching this problem, it was noted that this can leave you stranded (which it did) and, in some cases, deploy the airbags for no reason. Safety wise, this is very concerning to me. Once I can get the money to replace the module, I will be fixing it. But, in the meantime(since I have spent several hundred dollars in the other "repairs"), I will keep my fingers crossed that it does not do myself or others physical harm.
Having continuing problems with the vehicle failing to start. I have been told it is the tipm. There are no recalls regarding this. I have been told it will cost upwards of $1500 to fix it. Please make then issue a recall.
A D V E R T I S E M E N T S
- Hyattsville, MD, USA