This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While entering a interstate highway, our new 2011 Dodge Grand Caravan (less than 100 miles) stalled and lost all power. After almost being rear ended due to lack of power and due to her skilled driving, my wife was able to get the car on the side of the road. The van was unable to restart and had to be towed to dealer where it had been purchased only 6 days earlier. According to the dealer, there was a failure of the powertrain control module (PCM). Due to this failure, there was no limp mode of reduced power to keep the vehicle running for better control. Due to the repair being a warranty repair, the dealership kept the defective part.
- Ct, CT, USA
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- Ct, CT, USA