This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A los pocos das de comprar la guagua en un dealer, cuando estaba dando reversa sent que da unos brincos Y tiembla. Tarda un poco en moverse. Fuimos el da 2 de marzo Y nos dijeron que era normal, al compararla con otra parecida, segn nos dijeron, an contina hacindolo. No le hicieron nada a la guagua. Al mes salimos a una cita mdica Y no cogi freno, bajamos una cuesta Y no quera parar, paramos con la emergencia frente a una casa, cuando la chequearon no tena patts en ninguna goma. Los compramos Y cuando le reclam al dealer solo nos dijeron que tenamos que llevrselo daado que ahora no podan hacer nada, mi esposo est enfermo Y no nos han ayudado. Tambin tiene problemas con los seguros ya hemos comprado 3 bateras Y SE agota muy rpido, (del control).'
I had complaints of transmission problems since I bought the van. It has no power going in reverse, and it would hard shift from a stop. I took it in twice before the clutch broke. I had to have the transmission rebuilt because that is what they suggested. You need to look into transmission problems in this van.
My van does not always start.--when parked in driveway or parking lot; no difference if flat or hill or anything. Some days it starts with out any problems, other days it will not start ever--it might start at 8am, not at 11am, but work for a week...no pattern. I have had it to the show 3 times in the last 3 months--each time it stayed for more than 3 days. They thought battery; bought a new battery. Next day, no start. Only warning light was key battery low--so they changed that (even though I had already done that). Next day, no start and same low key bat warning. Then it would be fine for a few days... and again random start or no starts. The last time the red "electronic throttle control" light was on--it shuts off after a few seconds. Sometimes, when it doesn't want to, but then does start, it acts like it wants to shut down while I am driving. It will sputter and seem like it wants to shut off. The folks at the garage are completely perplexed by this and have offered to come to my house/work the next time to see it bc it doesn't always do it for them--we think because if I jump it, it does a temporary fix. But, they also warn based on over charging/shocking a good battery. Anything we google says to be careful driving and get to shop... well shop can't figure it out. I have heard about a few recalls for ignition and keys, and I have a call in to the dealership about this. I am worried that I will be stuck out with my kids; end up crashing with my kids; or with the bad weather coming, we will have either of them happen and be stuck in the snow.
The contact owns a 2011 Dodge Grand Caravan. Upon starting the vehicle, there was a loud sound. The contact looked under the hood and noticed that the battery exploded. The vehicle owner replaced the battery, but an abnormal noise recurred a few days later. The vehicle was taken to a mechanic who diagnosed that the transmission needed to be replaced. The manufacturer was notified and provided no repair solution. The approximate failure mileage was 86,000.
Well from the time I purchased the car I told the dealer about the ignition. The car speeding off while I'm driving in a regular street or highway. The warning lights doesn't warn. Enough is enough. Riding in the car in street yesterday once again the steering wheel locked in me in traffic and it shut down. No warning. So dangerous. There is no way there should be so many complaints about the same issues and they not have a recall and repairs.my alternator actually fried and we could have been killed along with my children!!!! I'm scared. Im paying $500 dollars a month for a vehicle that is sitting and I can't drive. Please give hello me to get justice.
- Wilkes Barre, PA, USA
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Don't buy Dodge Grand Caravan 2011 to 2015 they have major problem with engine and transmission engine 3.6L making ticking sound fix it on warranty and after 40,000 miles I have same problem ticking from engine and the transmission in trafic jerking engine had recall on heads still has problems
Vehicle does not start easily and at times experiences total power loss I've changed every fuse and relay as well as fuel pump and any other module or relay that can be replaced and much to my dispare the problems are still there to the point I don't feel safe driving with or without my whole family when it finally does decide to start it runs great but then you have to worry about the complete power loss issue which renders my brakes power steering and stability control completely useless! I don't know what else to do I'm stuck paying my finance company for a vehicle I can't drive and basically serves as little more than a pretty yard ornament we just got this vehicle in November 2015 the first sign of an issue was less than a week after purchase after little more than a month after driving off the lot and the third time losing power while driving the final time being on 275 in cincinnati 1/5/16 I decided that it's probably best to park the vehicle and not put our family in jeopardy especially during the cold cincinnati winter until we can figure it out or afford both the car payment and the trip to the ridiculously expensive Dodge dealership to pay for their technicians figure it out and then pay again to have it repaired
The contact owns a 2011 Dodge Grand Caravan. While driving 65 mph and attempting to accelerate, the vehicle lost acceleration power. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 24,867.
The contact owns a 2011 Dodge Grand Caravan. While driving approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to a dealer who stated that the total integrated power module failed. The vehicle was repaired. The manufacturer was notified of the issue. The approximate failure mileage was 69,800. Updated 10/22/14 the consumer stated at high speed or busy exit/entrance ramp the engine, power steering, etc. Stalled. The driver managed to pull the vehicle safely to the side of the road. Updated 04/6/2015
I was traveling the speed limit of 70 mph on the highway and had to slow down to 50-55 mph for a merging vehicle. When I changed lanes and accelerated, the engine revved up to 4000 RPM and stuck there, and I was going over 80 very quickly. I took my foot off the accelerator and the van continued to accelerate. I put the van in neutral and braked, and was able to get over to the shoulder and stop and turn off the engine. Very dangerous situation. I started the van back up and the engine went right back to 4000 RPM - exactly where it was before. I turned the engine off and then repeated the process another 3 times - straight back to 4000 RPM. I verified that the accelerator was not stuck on anything. Since the van has the auto-manual transmission where I can shift manually, I started the van, and immediately put it in drive and shifted manually, and the engine kicked a few times and then began to run normally. Ran normally all the way home. Called a few dealers, none of which seemed too concerned and couldn't get my van in for over a week. When I finally got a dealer to look at it, they performed a recall for the powertrain control module and said everything was working fine. There was nothing in the recall about this issue, and none of the service depts I called had heard of it.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the power train control module was reprogrammed; however, the transmission failure was not corrected. The transmission failed to shift into automatic and it lost the ability to accelerate. The failure was experienced numerous times. The manufacturer was made aware of the failure. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was 32,248 and the current mileage was 39,000.
Continued issues regarding vehicle performance including front tires, transmission, window switch, sliding pass. Doors. Financed a 2011 Dodge Grand Caravan on Jan 25 2013, VIN # [xxx]. upon delivery I had issues with car and returned to dealership the nex day. Issues included hard shifting, car veering off the road and some noises and no manuals or paperwork for warranty. Numerous repairs were made on car throughout past 6 months some of which made on car, some of which caused other issues to come up with repairs including failure to properly repair the car, brake issues, alignment and steering wheel, front tires, sliding door scraping, transmission issues and more. Numerous unsuccessful repairs and other problems not addressed or unwilling. Front tires/ rear never matched and were suppose to be replace per sales and never happen causing treads to show and still does, transmission jerks and hesitates, doors rip paint off side of car and scrape. Other issues include passenger door window switch and pickup. ** 2 Chrysler cases created against dealer to fix issues. Case # [xxx] case # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2001 dodg egrand Caravan. The contact stated that the when the vehicle was shifted in drive and the steering wheel was turn to the left the gear shift goes into neutral. The vehicle was taken to the dealer and was told the vehicle had an automatic/ manual transmission that was able to shift without warning. The manufacturer was made aware of the failure and did not offer any assistance since that was how the vehicle was deisign. The failure mileage was 32,000 and the current mileage was 32,548.
Start engine, put into reverse, the check engine light and ESC light comes on. Only seems to effect vehicle operation when driving down road and slowing down to make turn or stop. Then it sort of jerks or downshifts roughly. Bought this vehicle used on July 13, 2012. This has happened 4 times already. When I took it back for them to check it for codes, they said nothing showed up and just reset it. It happened again before I got home.
When vehicle is started, engine rpms surge up and down, will not settle for about 1-2 minutes. Sometimes it will cause car to launch forward and continue to kick forward unintended once shifted into "D" I have taken vehicle to several dealers, on multiple occasions. They have done numerous repairs, but unable to find a fix. Problem has progressed to misfire at highway speeds which causes a violent shake until I manually downshift (with electric shifter) I have made formal complaints to Chrysler, but no call backs. Dealer has found codes P0300, and P0301 pending, stored, and active on various times. According to Chrysler master tech, Chrysler knows of defect and effects early 3.6 pentastar engine, but hasn't found a fix. What makes this a safety concern, is that I to merge on the highway, or pass a vehicle, I have to race the engine, and hope the engine doesn't fail or shut off. Currently, im awaiting another appointment with Chrysler, but knowing there isn't a formal solution has me concern for the safety of my children as I drive them around.
Check engine light came on in early December. Dealer reset the error code and said it was probably nothing. Light came back on a few days later so we brought back to the dealer - the consulted with Chrysler and replaced the cam phasers and said that should fix the problem. Within a couple of days the check engine light and traction control light both came on and the car lost all ability to accelerate. Driving on highway at 70mph, gas pedal to the ground did nothing and car coasted to 50mph before it would lurch forward and coast back down and eventually corrected itself but lights remained on. Dealer consulted with Chrysler again and they replaced the cam phaser sensors and said that should fix it. Within a few days same thing happened, driving on highway, check engine and traction control light turned on and car lost all acceleration and coasted down to 50mph and would lurch forward and then cost down - rpms wouldn't go above 1300rpm and couldn't get acceleration back. Took car back to dealer (fortunately was only a few miles from the dealer) and they had it for 2 weeks and Chrysler recommended replacing both wiring harnesses and that should fix the problem. Within a week, same problem, driving on highway at 70mph - check engine and traction control light comes on, no ability to accelerate or maintain speed, car coasted down to 50mph and would lurch forward and cost back down. Returning car to dealer again (mid February). Quite dangerous to (repeatedly) loose acceleration and with no ability to maintain speed when driving at 70mph on a highway.
Van started to produce very harsh shifting in drive. When in reverse and in a slight incline the transmission started to shudder as well. Ever since, transmission will randomly shift harsh, skip shifts and under a load when backing up will shudder all of the time.
Vehicle rolls forward without stopping when in reverse & the brake is released & on a shallow incline, without accelerating (vehicle nose down slope). Two days after having my 2011 Grand Caravan, which I park in my driveway that has an angle of apprx. 15-20 degrees & the vehicle is parked nose down slope toward my home & garage. The first indication of a problem was on entering the driveway and shifting into "park", the vehicle rolled forward 6"-8" inches. This issue started 2 days after having the vehicle. Prior to the vehicle rolling forward all vehicle operations seemed normal, there was hardly any roll at all (1"-3" in.) when "park" was engaged. The next clue of a problem was that the vehicle would shudder when accelerating in "reverse" & at low speed. This problem does not happen every time the vehicle is reversing, but has become more frequent. While driving noise has been detected from somewhere beneath the vehicle, but is not heard frequently, only 2-3 times. The worst issue present is when the selector is placed in "reverse" and I remove my foot from the brake, without accelerating, the vehicle continually rolls forward without stopping. If the vehicle is in "reverse" and being accelerated up the incline and I remove my foot from the accelerator the vehicle will roll forward down slope without stopping. The closest comparison is that it feels like driving a vehicle with a manual/standard transmission. It seems that the transmission issues is getting worse and I've only had the vehicle since 14 October 2011 and for 772 miles. These issues have been brought to the attention of the dealership & their service dept. & to the Chrysler, Dodge, Jeep case management dept. I have continually been lied to by both departments and calls to case mgmt. Ignored/not returned. My family & I feel very unsafe in this vehicle & have lost all trust in Dodge.
Possible transmission servo issue. After shifting from park to drive/reverse and pressing on accelerator the vehicle will abruptly lunge in the direction of the selected gear. This happens so suddenly that it causes panic to all inside/outside the vehicle. There are many other owners that I have talked to that mention the same issue, but they don't seem to care as much as I do to report it. This may cause a variety of situations to why this is unsafe. Dealer has told me that this is normal, and no concern since there is no recall. This is very abnormal, or out the norm versus other vehicles with automatic transmission and I do not believe this as this vehicle being unique as it is more than one vehicle.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving 40 mph the vehicle started to jerk followed by an abnormal acceleration. The contact also mentioned that the check engine warning lamp was illuminated. The vehicle was taken to the dealer a total of three times but the dealer was unable to duplicate the failure. As a precautionary measure, the dealer decided to reprogram the central computer and replaced the transmission sensors. The remedy failed to repair the problem. The manufacturer was not made aware of the failure. The VIN was not available. The vehicle was not further repaired. The failure mileage was 51 and the current mileage was 6,500.
A D V E R T I S E M E N T S
- Yabucoa, PR, USA