This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Often after starting the vehicle and in drive it will automatically shut off. I have to put in neutral and turn ignition over again to make it drive again. This happens at stop lights, city streets and expressways. The radio and air will still work but I'm just coasting with no power steering.
The contact owns a 2010 Dodge Grand Caravan. When the key was removed from the ignition switch, the vehicle failed to shut down and the battery was disconnected. Additionally, the vehicle failed to start occasionally. Also, the bad key message was displayed and the check engine warning indicator illuminated. The contact called kelley sales & service (74 clinton St, springfield, vt 05156, (802) 885-2186, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 172,000.
The contact owns a 2010 Dodge Grand Caravan. While driving 30 mph, the traction control indicator illuminated and the steering wheel became difficult to turn. The contact experienced difficulty depressing the brake pedal, which had to be depressed all the way to the floorboard to stop the vehicle. The contact turned off the ignition in the middle of the street and activated the hazard lights. The contact was able to restart the vehicle and drive home. Upon research, the contact associated the failure with NHTSA campaign number: 11V139000 (electrical system). The vehicle was taken to an independent mechanic, but they were unable to duplicate the failures. The contact called fury Chrysler Jeep Dodge Ram saint paul (located at 1000 concord St S, South St paul, mn 55075, (651) 451-1313), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 85,000.
The contact owns a 2010 Dodge Grand Caravan. While driving, the speedometer did not display the correct speed, the fuel level indicator was inoperative, and the odometer no longer recorded the mileage. The vehicle was taken to an independent mechanic, but a failure was not found. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failures. The failure mileage was 207,000.
- Clearwater, FL, USA
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The 2010 Dodge Grand Caravan left hand side wiring loom wears on an aluminum obtrusion beneath where it lies. This causes the wire's shielding to be worn off and causes shorting. The engine will die when the wire contacts metal or each other during travel. This problem will cause the engine to die at road speeds leaving the vehicle without steering, brakes, and other safety related equipment. I believe this to be common and undetected because the wear point is on the underside of the wiring loom near the engine. The harness is hard to lift and inspect because of the location and lack of slack at the point of the obtrusion. Vibration causes the short, the vehicle will normally start after coming to a stop when there is no friction between the worn wires. I believe this should be reviewed and analyzed for a recall because of the safety issue involved as others have stated but are unaware of the cause. I have added additional wrapping to limp my vehicle home during a three hour trip. Additionally, this form would not let me select steering, brakes, or other safety features when I selected electrical, which is specifically what causes the safety issues.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that ignition switch was loose. The contact stated that while driving 45 mph, the vehicle stalled however restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 143,857.
Since getting the vehicle in Oct. 2018, its been in the shop for starter issues. We have replaced the starter 4 times and still doesn't want to start. The next thing we did was replace the tipm module and 2 days later still having a problem with it starting. At times it takes 1-5 minutes to start and at times it doesn't want to start at all. Not sure what is wrong with it. Needless to say we have paid close to $1600 on the vehicle and it still isn't fixed.
I bought my 2010 van in 2017. March 1st 2019 my complete and brake control module has completely failed. My brake, ABS, esp bad and traction sensor lights remain on my dash board, and I have no emergency braking at all. I have no idea how a complete ABS braking system computer can just fail. The light came on while I was driving in traffic.
The engine will cut off while the vehicle is driving. It does not stall or sputter to a stop, it is an immediate cut off. The vehicle has a brand new battery, and the alternator and starter passed inspection and tested fine. When the engine stops, we attempt to start it back up but the engine doesn't turn over. It will eventually start back up after a few minutes.
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was in a parking lot, the contact noticed smoke coming from the vehicle. The contact rolled the windows down and noticed smoke coming from the driver's side window switch panel. The contact stated that the window switch panel was melted. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V234000 (electrical system). The failure mileage was 93,228.
Mileage: 100,000 the engine will cut out while driving. Dash lights will flash, warning chime will beep, and the vehicle will rev and lurch forward before dying. This leaves the car at a coast. When the vehicle is brought to a stop, it restarts without a problem. Has happened in cold and warm weather alike.. has happened while coasting, braking, and accelerating. Most stalls have been while driving straight in the city. No highways stalls to date. Cause: Unkown; we have not been able to reproduce the event reliably, though it now occurs with some frequency (e.g. driving more than 20 min). I suspect the power control module (PCM) or the ignition switch somehow moving between on and accessory modes. Available data: Issues similar to this one can be found on forums, it does not seem that many have been able to resolve the problem, despite replace the computer and alternator.
Can shut off when driving I have to come to a full stop put in park and turn it back on. While this happens you lose all-powerful no brakes no starting no gas. Very scary I was traveling around 45mph when it shut off this time I was completely in head on lane when I was able to steer it back.
The speedometer flatlines and the lights flicker indicating 'brakes, traction control, ABS, battery, temp, and direction'. a warning dings and it goes on and off a few times with all the flickering. Pull onto the side of the road and upon applying brakes to a full stop the car feels like it stalls and then comes back in without assistance. Now the clock has reset to 12:00. Turn off car and restart all clear for now. All is well until it randomly happens again. Scary with kids in the car or in the winter. Not cool Dodge....not cool at all!
The van started randomly shutting down/turning off/stalling (however you want to term it) while in drive and in motion. Happens at any speed, any road conditions, all gas levels, and any temperature. Last occurrence was 4 times in less than 10 mins. 3 separate mechanics have no idea what's wrong and since it can't be produced at will, they are unable to diagnose. It's only a matter of time before something happens and results in an accident. This has been ongoing since September 2018.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). While driving at unknown speeds in the rain, water entered the vehicle and the driver's side door and vent switch caught fire. The contact extinguished the fire. There were no warning indicators illuminated. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 124,367.
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was stationary, the engine independently started and the power sliding door opened simultaneously. The contact stated that the failure was intermittent and that the vehicle was not subject to a remote start. On one occasion, the contact wore the key around his neck to avoid accidentally causing the failure. The contact stated that the vehicle's handicap ramp was open as well without being prompted. Prior to the failures, patterson Chevrolet (1611 us-259 bus, kilgore, Texas 75662, (903) 218-4651) reprogrammed the ECM and replaced the key fobiks in the vehicle. The vehicle was not diagnosed or repaired for the recent failures. The manufacturer was not notified. The failure mileage was approximately 19,000. The VIN was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle stalled several times with no warning. The vehicle was not diagnosed yet by the dealer elk grove Dodge Chrysler Jeep (8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600) who was notified of the failure. The dealer and the manufacturer both stated that the vehicle was not included in any electrical system recall campaigns and provided no remedy other than the dealer repairing the vehicle which was unacceptable to the contact. The vehicle was not repaired yet. The approximate failure mileage was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was stopped and turned off, the key fob could not be pulled out. Also, the shifter did not click and caused the vehicle to roll forward. There was no warning. The vehicle was taken to the morlan Chrysler dealer (573- 388-3331, 374 siemers dr, cape girardeau, mo 63701) where the technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 9,999.
A D V E R T I S E M E N T S
- Long Beach, CA, USA