This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V2340000 (electrical system) was received in December of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. MA 10/16/15 the consumer stated the part had arrived. Updated 12/15/15.
On or about December 5th 2014, my wife attempted to start the above mentioned vehicle with no success. We had to have it towed from colonial beach, va to safford automotive in fredericksburg, va to be repaired. After diagnosing, the win module was found to be bad also both door modules flashed bad. Win module was replaced and two new key fobs had to be issued and programmed. Our cost was $906.65. This item was on the recall list but we were made to pay out of pocket. We have spoken to the dealer and the better business bureau but have not been successful. We feel it is unfair that we were made to pay for something that was recalled. This expense caused a significant hardship to our family. We hope you are able to help us get our money back. Thank you in advance for your help. We are in possession of both the recall notice as well as the original receipt.
I purchased this vehicle in April 2015. On 08/13/2015, I was driving late at night on interstate 5. both headlights unexpected flashed on and off, then stopped working completely. I pulled to the side of the freeway and attempted to get the headlights working by jiggling the light switch, but nothing worked. The side marker lights and fog lights did work, so I used those so I could get off the freeway until daylight. Since that date, it has happened three more times. One time, it occurred when I simply hit the remote door unlock. The headlights started flashing, then went off. I was unable to get the headlights to turn back on by manipulating the light switch and had the use the parking lights and fog lights. It does not appear to be caused by a faulty switch. This is an extreme safety hazard. I have read numerous reports online that this is not a rare occurrence.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were not available. The vehicle was taken to the dealer who stated that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. In addition, while attempting to start the vehicle, all of the lights on the instrument panel and all other lights failed to turn on when the key was inserted into the ignition switch. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 110,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that on three occasions the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.
- Auburn, NY, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the key fobik failed to lock and unlock the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 68,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start after numerous times. The failure recurred continuously. The vehicle was taken to a dealer, who stated that the tipm needed to be replaced; however, the part was unavailable to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2010 Dodge Grand Caravan. When the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. MA 10/8 the consumer stated the vehicle was repaired. Updated 01/26/16. Updated 3/22/16
The contact owns a 2010 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system) in June of 2014. The contact stated that the manufacturer exceeded a reasonable time. The dealer stated that the part was not available and the contact was placed on a waiting list. The contact experienced the failure several times, but the details were not available. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000( air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available to schedule the recall repair appointment within a reasonable timeframe. The contact was on a waiting list for months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that there were numerous attempts before the key would release properly from the ignition switch. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 10/5
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that the manufacturer shipped out one part per scheduled repair however parts had stopped being received. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. 847-254-5790 updated 01/25/16.
For the past year my vehicle will intermittently not start when I turn the key. Sometimes this will happen for one turn, sometimes for many turns, sometimes for 10 hours of attempted turns. When it does finally start the vehicle performs as you would expect it to, as though nothing is wrong. Sometimes this "no start" issue is a daily event/ multiple times a day. Sometimes a week will go by without it acting up. In the beginning it was occurring less frequently. The occurrence rate and severity has definitely increased over time.
A D V E R T I S E M E N T S
- Daleville , VA, USA