This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was parked, the contact was able to remove the key from the ignition while it was in the on position. In addition, the contact was unable to remove the key from the vehicle after turning the vehicle off. Also, the key fractured while in the ignition and the rear driver side sliding door was activated but failed to function. The contact stated that the door was very difficult to open and close manually. The vehicle was taken to a dealer who diagnosed that the fractured key needed to be replaced. The failure recurred. The vehicle was previously repaired under NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 02/12/16 even after 2 recalls; 3 dealership fixes ongoing problem, keys have broken in ingnition 4/23/18
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My tipm module is defective in my 2010 Dodge Grand Caravan, only 31 are available in the nation and of the dealers that do have them either 1 they tested the module and it is defective or 2 they won't sell it because they are on backorder! please recall this problem! it clearly is an issue and now my wife has a car that does not run and with three kids, one car is making our lives very difficult! even the parts dept. In the dealers I've talked with who have dealt with the issue, even they know it's a part problem and say Chrysler isn't helping them solve the problem. One woman told me that a customer had a problem and after ordering two tipm modules, they couldn't get one that worked and had to send the customer away until they could get one in, but there aren't any available to order... please recall 2010 Caravan and all other models that are having this issue! at least I could get Dodge to give me a loaner until the problem gets fixed, I can't afford to rent a family car at 40 dollars a day!
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Update 01/13/16 MA the consumer stated the vehicle stalled and it had to be towed to the dealer. The vehicle was fixed in three days. Updated 01/22/16.
- Milroy, IN, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
Safety recall R03/NHTSA 14-V-373 wireless ignition node module. Van has shut off 3 times dead in road. Contacted delaer 5 times. Dealer has no parts. Dealer forced order of part. 2 months have gone by. This is ridiculous. I do not need my family dead.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 11V139000 (electrical system), however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. While driving approximately 45 mph, the vehicle stalled and the air bag warning indicator illuminated. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. Updated 1/19/16
Received recall notice on wireless ignition node module in June 2015. Called local Dodge dealer on 6/23/15. Was told it was going to be a looooonnnngggg time before they could fix it. They took my number and said they'd call when it came in. It is now October with no word at all. Recall noted that it could case a crash and this my wife's vehicle that she drives our 2 young children in. Please rectify with expediency. Thank you.
Car shut down completely twice while driving 20-25 mph in city street.received recall R03/NHTSA 14V-373 in June and went to dealer immediately. Parts were ordered and still till now dealer says parts are not ready.it is going to be 4 months for a simple repair for a dangerous problem. If the car stopped suddenly twice, it will stop again and 4 months is not an acceptable time for repair.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. After removing the key from the ignition switch and exiting the vehicle, the contact discovered that the engine and the instrument panel lights remained on. The vehicle was taken to the dealer who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 131,000. Updated 01/27/16
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made of aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA 03/26/18
The contact owns a 2010 Dodge Grand Caravan. While driving approximately 10 mph, the vehicle stalled. After several attempts, the vehicle restarted. The failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
I received recall notice approximately June 26, 2015. Called blue water Chrysler in port huron, mi. To order parts on June 29, 2015. Still no parts available, was told on Sept. 1, 2015 there were 7 people ahead of me to get it done. Was told on Sept. 29, 2015, there were still 5 people ahead of me to get the recall done. They tell me parts are not available. This seems like a long time to wait to take care of a recall of a problem that could potentially shut down the car while driving. I don't know if I keep getting pushed back because I bought the car used somewhere else and not from this dealer or there is another issue. Three months is a long time to wait for a fix that only takes about 1 hour. Thank-you!
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the fobiks would not open the vehicle. While attempting to start the vehicle, the vehicle became stuck in the start position. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 96,000.
The contact owns a 2010 Dodge Grand Caravan. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system). The contact stated that the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure progressed. The dealer was notified and stated that the part was not available. The manufacturer was notified of the failure and they provided no disclosure on part availability. The failure mileage was not available.
A D V E R T I S E M E N T S
- Oroville, CA, USA