This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. While exiting a fairy boat and attempting to start the vehicle, it would not start. The vehicle was towed to the dealer where it was diagnosed that the win module failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) after the vehicle had already been repaired. The manufacturer was made aware of the failure. The failure mileage was 107,764. Updated 03/16/16
The contact owns a 2010 Dodge Grand Caravan. While driving at low speeds, the engine stalled without warning. The vehicle was able to be restarted. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Imperial, MO, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when the key fob was placed in the ignition, it remained locked in the on position. The gear shift must be moved several times while moving the key fob in order for the key fob to be removed. The failure mileage was approximately 120,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that when the key was placed in the ignition, a bad key error message was shown in the message center on the console. On several occasions, the vehicle stalled without warning. The contact also stated that the rear passenger sliding door on the driver side opened independently while the vehicle was in motion, and both front windows would raise and lower without the window switches being pressed. The vehicle was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 101,520.
Chrysler has a recall of the wireless ignition node. I had the symptoms exactly as stated on on their recall but they are not honoring the repair. Specifically the car would just turn off for no reason and they could not diagnose it. They told me they were not sure what was causing it. They did not charge and said when it gets worse come back and it will be easier to diagnose. When it would only intermitettenly start they were able to diagnose it. Now they are stating it inot covered.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system). However, the parts needed were not available. The contact believed that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and advised that the parts were on back order. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving, the engine stalled. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
We purchased this vehicle used and have had no major issues with it. Recently, at low speeds (less than 35mph) the vehicle will stop running. The indications are: -car is moving from but slows without braking because power is not being supplied to make the car go. -the tachometer drops to zero, because the engine is not running. -the ets (electronic traction system) light turns on -vehicle is harder to steer because power steering is not available when engine is not running. The remedy is to: -pull over, put in park and start from the get go. -pop the vehicle into neutral and start on the go I noticed there was an open recall on this vehicle to replace the wim (NHTSA campaign number: 14V373000) with one of the symptoms being the ignition key inadvertently moves to the accessory or off position while running. I took it in to our local Dodge dealer and they performed the recall for us. Within a few days, the exact same thing was happening. So we took it back. The same dealer did the following: -cleared the computer codes to have a clean capture -updated our PCM, apparently there was an flash upgrade. We drove it over the weekend, things seemed fine. But then, it did it again. Twice in the span of about 20 minutes. I took it back to the dealer to see what the codes were. Now they have determined: -the tpim is the problem -and the inverter is throwing codes too, so that probably needs replaced. I paid them for the diagnostic and told them I'm going to sit on this pending $1500 repair. After doing some web research I found out that Chrysler vehicles with a tpim problem seems to be common place, yet there has been a small recall for certain vehicles. I am mostly posting this "complaint" to help get a recall issued and to set up a situation where I can get reimbursed, should I go ahead with the fix and a recall is issued
The contact owns a Dodge Grand Caravan. The contact stated that unknown warning lights flickered intermittently. The vehicle ws not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120, 000. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the ignition key failed to go into the off position and could not be released. The vehicle was taken to dealer where the contact requested a new key. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. Updated 03/09/16 the battery had to be disconnected. Updated 03/30/16.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16 the consumer stated as of 03/07/16, the parts were still not available. Updated 04/06/16
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts were not available for an extended period of time to receive the repair. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Robinson, TX, USA